The place was not very clean and although they have tried to update a little here and there, the place can to with a deeper and more detailed cleaning and paint update here and there.

The Spa facilities were fantastic and the staff was exceptional allround. The staff at this property are gems.

Stayed in April 2024

Bathroom/shower definitely needs attention.

Staff are very friendly and helpful. Room was clean. Bed was comfortable and warm (electric blanket), the underfloor heating in bathroom was also on. Breakfast was good.

Stayed in April 2024

N/A

We enjoyed the spa and are grateful for the extra time/ birthday spa treatment that was offered to my husband, really appreciated. We also appreciate the hospitality and good work by the spa employees, not forgetting the welcoming champagne (exceptional experience indeed)

Stayed in March 2024

The television channels need some improvement, perhaps add news and sports channels.

The place connects you to nature which is perfect for an outing. I felt i was in another world. The freindliness of the staff was top notch. I am definitely coming back soon.

Stayed in April 2024

it would have been nice if the room TV was Infront of the bed, the room we got had the TV on the opposite side of the bed making it difficult to utilize the remote control..

My best highlights goes to the SPA, the staff and the facility itself was SUPER! The bubble picnic was also romantic and breath-takingly beautiful.

Stayed in April 2024

Maybe thinking of apensioners rate for the elderly

Breakfast was good 👍

Stayed in April 2024

Not clean

Freedom

Stayed in March 2024

The room was not exactly as the picture on the website. Yes the furniture was as it shows on the pictures from the website but the room was dark and gloomy with very little sunlight coming through as they show them on the website with beautiful sunlight bright coming in from that big glass window and door with beautiful energy and atmosphere. *Service at the restaurant is a bit slow, to get just a drink takes a bit of time. That can fixed.

*We don’t have breakfast, had to leave early hours of the morning 04:00 am for air ballon flight. *The stuff very helpful and informative. *Bathroom clean, nice and good lighting. *It’s a beautiful lodge. We saw zebras while we were chilling by the pool up and close. *Love the Spa top class!!!

Stayed in March 2024

At a cost of R395,00 per person for a dinner Buffet which wasn't worth R100,00 (without the option to order from the a la carte menu). The meal consisted of a meagre pasta salad, chewy beef and curried chicken, rice, corn on the Kob, cabbage and two pasties. The food was cold, we had to ask for bread or rolls. It was a rip off to say the least. The breakfast buffet was at least slightly better, but again the food was cold, and you had to call someone to offer assistance, there was no-one on duty at the buffet station. I was told that if I wanted French toast I would have to pay extra! Which after I complained to the Supervisor I received and was told that it was a misunderstanding!? The Spa was empty and when we wanted to make use of the facilities at 16:30 on Saturday afternoon we were told that we didn't make a booking and the spa was about to close. There are no set times for the facility, so it is a hit and miss. This even though the spa is beautiful inside and I am sure that if you are able to make use of the facilities you would enjoy it.

The room was exceptional, 5-star quality. It had everything one could ask for; it was neat as a pin and clean at all times. The Supervisor at the reception was always ready and willing to assist to make our stay more memorable. We even received a bottle of wine to compensate for our bad experience at dinner and breakfast.

Stayed in March 2024

The food was disappointing. So average and blend. Breakfast and dinner buffets are for the masses. No personal touch, no culinary experience just blend and overpriced.

The location is beautiful and well maintained. Big swimming pool, streams and rivers, lots of space to walk

Stayed in March 2024

The hot water was lukewarm as best and wasn't sorted out for the whole weekend. Spa and buffet prices are very high. The standard rooms are very small and the tv is also very small (32" at most). So regardless of all the positive things it remains a bad value for money lodge

Staff was always friendly and willing. The lodge is neat and clean

Stayed in March 2024

Nope

Nice place

Stayed in March 2024

We got there are to 3 but still check in time was delayed and bathrooms did t have any mats .

Breakfast was ok …

Stayed in January 2024

food was generally not up to our expectations of a 4 star facility

rooms were good

Stayed in January 2024

Whats not to like? Everything regarding property was amazing. Only the food was terrible with every order. There is no head chef on duty. Our experience was not to good due to the staff are mostly trainee’s with no propper manager or supervisor that knows the industry. The food quality and inexperience killed the vibe for us. A place’s food and servers makes or breakes a place.

The property is an absolute gem

Stayed in January 2024

We couldn't use the braai facilities onsite as it is reserved for the hotel for them to braai and not the guest. Only English breakfast offered so end up having the same thing for breakfast, no variety.

The place is very beautiful and peaceful...we enjoyed the walking trails on both sides of the bridges ,the tranquility and being able to see the Springboks running/jumping around was awesome. The stuff was friendly and the manager was excellent. Definitely coming back for a longer stay

Stayed in January 2024

The pool area has limited seating during high season. They should look into this

Have been there before many times. Was pleasantly surprised - we spotted a Zebra. Pleased the monkeys have been moved away

Stayed in January 2024

I think a golf cart will be ideal 💥

The place is beautiful, the Spa was great and the staff were truly amazing. Nosphiwo the waitress went above and beyond the call of duty. Warona the restaurant manger showed true leadership he ran that ship well despite the challenges. Thank you

Stayed in January 2024

Not so clean

Keep it more clean

Stayed in January 2024

N/A

Great service from the personnel. Highly recommend the venue and food.

Stayed in January 2024

As said heated up food at times

Very relaxing trip Nice ambience Slight food problem that tasted not 100% fresh at times but generallly freshly made dishes and breakfasts very good. Nice touch with Zebras and Impalas around and trees and river frontage exceptional.

Stayed in December 2023

The kitchen service is very very slow coz sometimes there was only one waiter working.

The spa, the jazz, the food, the landscape, the zebras and other animals.

Stayed in December 2023

Items requested from the hotel at booking were forgotten about.

The spa was amazing and staff very professional.

Stayed in December 2023

No non-alcoholic beverages, e.g. Heineken Zero. No DSTV, i.e. no good news channel. No information booklet in the room with list of facilities and restaurant times. Too many pillows and cushions in the room and nowhere to hide them. For about R2,700 for one person for one night, I expected more.

Close to the venue where I ran the next morning. Gardens were impeccable and the rooms clean.

Stayed in November 2023