Nothing!

What's not to like? We were upgraded to a large suite, part of the separate villa, which was lovely. A warm welcome with attentive and pleasant staff. Safe and secure parking. Helpful throughout the booking process too. Possible to walk the coast from the place. The New Harbour is walkable as was the Rock, where we ate the first night, although we took the car as it was dark.

Stayed in April 2024

We have no complaints

The breakfast was good and freshly cooked. The food was plentiful and we enjoyed eating it. The location of the breakfast room was good besides the pool.

Stayed in February 2024

The location is not the best, but ok. If you stay there, please make sure u follow the instructions on how to get there (you get them from the hotel beforehand via email)

Very friendly staff, good breakfast, nice rooms with a patio, family room very big with three beds, nice bathroom

Stayed in January 2024

The villa has 5 or 6 rooms. Our suite was the biggest with a patio overlooking the pool. Unfortunately the other rooms were taken up by one group of visitors and they took over the entire area which curtailed our activities because we could not use the fireplace or the lounge in the evening. They also took over the entire pool area and we felt we were intruding when we tried to use the space. They were very boisterous and noisy. We had to go and use the main breakfast area because they had taken over the kitchen in the villa. On the last day we went for breakfast in the main area and were then told to go back to the other area because the guests had left. The communication could have been better and if the rest of the rooms are taken up by one group then be prepared to not have much privacy or peace and quiet.

The breakfast was excellent. The common areas were very nicely appointed and contained books, games and an honesty bar. There was also a lovely fireplace with comfortable chairs outside the lounge in the Villa section of the guesthouse. There was a pool in the main area and also at the Villa where there are 5 or 6 rooms. There are nice restaurants easily accessible at the New Harbour and the start of the Cliff walk is just down the road.

Stayed in January 2024

Nothing

The swimming pool , the breakfast, the easy cliff top Walk into the centre of Hermanus and the lovely staff.

Stayed in January 2024

That we only booked 3 nights.

We booked the executive room which was not supposed for kids and they said they will make an exception. So thankful for that and it’s such a lovely room big enough for the kids to run around when it rained. Breakfast was brilliant & the kitchen staff exceptional.

Stayed in December 2023

Instructions for drivers.

Some difficulty finding the Lodge as Road markings are poor, but once found we were given a warm welcome and thoroughly enjoyed our stay.

Stayed in December 2023

Our room (s) were particularly spacious. We were in the Villa area which is well designed to cater for the rooms that are in that part of the complex

Stayed in October 2023

Beautiful property, wonderful staff

Stayed in May 2023

We would have loved to stay longer.

The staff were pleasant and friendly. They had a lovely fresh breakfast with something for everyone and a hearty fire lighting.

Stayed in April 2023

Was a little surprised at the location, as we had to drive down a fairly intimidating road with a lot of people about to get to the Lodge, which was only about half a mile further down. Wouldn't want to be doing that at night!

Friendly staff, good size rooms, lovely breakfast, secure parking. Only stayed one night and went out. But did have a few drinks in a very pleasant lounge area, so overall very satisfying

Stayed in April 2023

It is situated right by some slums and if you arrive by the onset of dark from that side of town it is quite scary for a first time Traveller to SA. The property is safe though, but since there is no food service at night it makes you wonder whether you want to go out again.

The property is truly amazing. Its layout, the gardens and communal areas, the pool.

Stayed in April 2023

I already reviewed this hotel as my booking was split

Stayed in February 2023

Some issues with mosquitos in room. Was hot during our visit, so wanted the windows open, but this led to disruptive bugs! The fan helped with this, but not possible during load shedding.

One of the most charming places I've stayed, and made for an outstanding stop on our ZA vacay! Visiting from the US, where the "guest house" does not exist as such. The quaint size, personalized service, amazing breakfast, generously stocked honesty bar, spacious room (we stayed in large garden suite), and amazing pool/grounds were highlights. Overall the character of the place was amazing. Old yet new, charming with modern amenities, friendly yet efficient, and affordable (bang for your buck)! Also of note is the prime location: Quiet, yet close to cliff walk, restaurants, beaches, etc.

Stayed in March 2023

We like everything about Whale Rock Lodge - the staff, the rooms, the facilities, the opportunity to relax.

Stayed in March 2023

I would have preferred to be a bit closer to the city center but it is super close to the harbour

very nice rooms, great breakfast, friendly staff, nice pool area

Stayed in March 2023

A lovely lodge. We stayed in a room in the villa which we liked very much.

Stayed in March 2023

We had an issue with a strong smell of damp in our room 6 bathroom which we reported on the first day of our 3 day stay. Very little was done to rectify the problem other than to run taps , no one asked us if things had improved during our time at the hotel which we thought was odd as damp / drains issues can affect health . There was also confusion over having to change rooms due to separate bookings , I did raise this when we checked in & was told I would be informed but this didn’t happen & we arrived back at the hotel to be told to pack up & move straight away . In short communication with guests could certainly be improved in our experience of both situations .

The quiet location which was walkable into town in around 35 mins , there were also good places nearer which we enjoyed walking 7mins to.The owners helped us with dinner reservations which was very helpful & we enjoyed both places booked . The town is quaint & has nice atmosphere & good quality restaurants/ shops

Stayed in February 2023

Not much. A little too far from the town centre requiring the use of a car for evening restaurants other than one excellent restaurant in New Harbour nearby

Located within yards of a very scenic cliff walk.A beautiful panoramic view from the cliffs. Great breakfast poached eggs.

Stayed in February 2023

location - far from shops etc without a car Breakfast room cramp and noisy

The big room facing gardens 40m2- great pool nice main building

Stayed in January 2023

Nothing at all !!

What to begin with. This place is simply amazing. I think the best place we stayed on our journey to western cape. We were lucky and we got upgraded so our room was huge with biggest bed ive slept on. I think the bed was 220cm so really huge. Whole place was simply amazing. I dont know why overall rate is below 9 to be honest. It was very fancy and nice. This place had 2 poold one huge pool with garden area and one little more private where we actually were alone all the time We stayed there 2 night and we charged our batteries very very much. We will definetely come back to this place because it was simply outstanding

Stayed in January 2023

The fact that we only stayed for one night. Would definitely stay longer next time.

Super comfy beds, large rooms, huge bathroom and just everything you need for a luxury experience. The breakfast was incredible and the staff so friendly and helpful. It is quite a walk along the beach path to the main part of town, but really worth it. The most breathtaking beach walk and quaint little town of Hermanus is just stunning.

Stayed in February 2023

Nothing

Everything, an amazing Lodge, with excellent friendly staff, superb breakfast, honesty bar. Fantastic pool area. Nothing was too much trouble. Well done Melanie to you and your team you exceeded our expectations. Would not hesitate in recommending, we had an amazing time.

Stayed in January 2023

Quite a long walk into town

Everything was clean and modern, the room we had was spacious, no power outage for lighting, breakfast was very good . Good security

Stayed in January 2023