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Reviews of Urbana Class Hotel 3 stars

25 de Mayo 1540, 5507 Mendoza, Argentina

#69 of 110 hotels in Mendoza

Guests' Choice

Review score

Based on 37 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.9

  • Location

    8.8

  • Facilities

    7.6

  • Staff

    8.6

  • Value for money

    7.8

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 23 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast had many options but the quality was not so good.

    Spacious room with a good shower and a small safe. Helpfull and kind staff.

    Stayed in November 2023

  • Reviewed: 23 January 2023

    7.0
    Great
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast quality. Compared to a cafe Round the corner the coffee, Orange juice and pastries all Have opportunities for improvement.

    Great location. Breakfast Looked good but didn’t really deliver

    Stayed in January 2023

  • Reviewed: 30 January 2022

    8.0
    clean comfortable stay
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I like everything

    clean and comfortable

    Stayed in January 2022

  • Reviewed: 20 August 2021

    7.0
    He was always very attentive and helped us with tour reservations
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Padded, could be better and bigger. Poor wifi on the fourth floor.

    Agustin's attention

    Stayed in August 2021

  • Reviewed: 25 July 2021

    9.0
    We had an amazing time! The staff were friendly and helpful at all times!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 8 nights

    The beds could have been more comfortable

    The breakfast was good!

    Stayed in July 2021

  • Reviewed: 27 January 2024

    3.0
    Disappointing.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    Be more honest. We ask for room together, that didn't happen. Also the first room they give us was smelling like piss. They said the will fix the shower that was clogged, also didn't happen. The air conditioner is on you head, so the cold i have now is not recommendable.

    The bathroom was dirty. The shower was clogged. The charge me 7€ because we lost one plastic key. We ask for room together, that didn't happen. Also the first room they give us was smelling like piss.

    Stayed in January 2024

  • Reviewed: 28 December 2023

    10
    It’s a great location, nice staff, room was very clean every day!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Too much noise coming from the toilet pipe. Always the sound of water. It seemed like it was coming from another room when they flushed the toilet (but that's just my guess). But the sound of water passing through the pipe in the early hours of the morning was very irritating.

    The staff is so nice and very friendly.

    Stayed in December 2023

  • Reviewed: 28 November 2023

    3.0
    The advertisement on booking.com was a bare faced lie to the state and quality of the hotel.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    We first got put in a room that stunk of sewage from the grate in the bathroom and which overlooked the busy road so we got no sleep. So clearly one of their worst rooms for what was a 5 night stay. The bathroom looks about 30 years old and so is pretty dirty at this point, and the shower head dumps water on you it’s not a pleasant experience. It 100% does not match the photos of the bathrooms the hotel uses online. Perhaps they have renovated one bathroom and used photos of that… but that is straight up false advertising. also the breakfast was really disgusting. Very limited and poor quality we could barely eat any of it. I wouldn’t recommend staying here. I have included an actual photo of the bathroom so future guests can see what they are really like.

    We liked the location and the maids were very helpful and did a good job as much as they could with what were clearly old and tired rooms. The credit was we were able to move rooms when we requested although it didn’t solve all the issues.

    Stayed in November 2023

  • Reviewed: 28 March 2023

    4.0
    Disappointing
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Wi-Fi didn’t work on the first day and there was no running water for a number of hours on our last day

    Allowed a late check out for a reasonable fee

    Stayed in March 2023

  • Reviewed: 11 March 2023

    10
    Great location and breakfast....
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms are somewhat dated but it was OK

    Everything was great and the location was perfect

    Stayed in December 2022

  • Reviewed: 13 February 2023

    6.0
    doesn't worth it.
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The room was small and a/c was not able to cool off this small room. Breakfast was ok too. would not recommend staying for this price.

    Stayed in February 2023

  • Reviewed: 5 December 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    very noisy. children screaming very old

    location was good and staff very helpful.

    Stayed in December 2022

  • Reviewed: 3 October 2022

    6.0
    Disappointing stay but rather cheap, so guess it's ok.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Allow people to make their own toast. Send a check in form in advance. Isolate for noise. Buy new mattresses.

    The walls are paper thin, it was noisy all night long, we could barely sleep. The mattress was bad. The breakfast was disappointing, it's the first time in my life I'm restricted from operating a toaster on my own. The lady operating the toaster handed me a cold toast and then wanted to hand in the same to other people... just stupid.

    Stayed in October 2022

  • Reviewed: 16 September 2022

    1.0
    Basura, Trash Service, Trash Staff, Trash Hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 8 nights
    • Submitted via mobile

    The rude attitude of the staff. The dirty rooms. The bed bugs in the room. Not giving me my refund until I wentvand got the Mendoza Argentina Police department to accompany me back to the hotel to get my money back. Liars, cheaters, swindlers..... terrible place. Don't stay here. EVER!!!

    Location

    Stayed in September 2022

  • Reviewed: 2 May 2022

    1.0
    An hotel to forget and an unpleasant stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    An hotel to forget and an unpleasant stay. to be avoided absolutely by foreigners that doesn’t speak Spanish. Forget about sounds proofing as you can hear all guests entering in there room or walking in the room above or doing another activities in the room. don’t know what is a customer welcoming they used my credit card references without my permission despite the fact I was in front of them to pay. provided me a room with the knowledge that wifi wasn’t working and when in bed proposed me to change of room where the wifi was supposed to work better. flexible like a piece of wood.

    An hotel to forget and an unpleasant stay. to be avoided absolutely by foreigners that doesn’t speak Spanish. Forget about sounds proofing as you can hear all guests entering in there room or walking in the room above or doing another activities in the room. don’t know what is a customer welcoming they used my credit card references without my permission despite the fact I was in front of them to pay. provided me a room with the knowledge that wifi wasn’t working and when in bed proposed me to change of room where the wifi was supposed to work better. flexible like a piece of wood.

    Stayed in May 2022

  • Reviewed: 24 January 2022

    6.0
    Well located hotel
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The rooms and lifts are dated and small. Photos of the modern lobby give the i pression that the hotel is modern. Staff didn't know English but tried their best to help. Breakfast was very limited.

    Staff was helpful and location was great. Laundry service was provided (at a fee).

    Stayed in January 2022

  • Reviewed: 26 March 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast is limited to mainly sweet options, but that's fine if you're not so keen on eggs like we are. Our room was supposed to have a fridge and didn't, there also isn't a laundry service or a gym. These things were advertised as part of the facilities but aren't actually there to use.

    The room was comfortable and clean. The location is great! The pool upstairs is awesome to lounge by.

    Stayed in February 2023

  • Reviewed: 4 February 2023

    8.0
    hotel excellent. Booking.com needs improvement.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    property was great. Booking.com was misleading and not consistent in selecting days leaving my partner and I without hotel in a foreign country. UNACCEPTABLE

    everything

    Stayed in February 2023

  • Reviewed: 14 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 4 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 2 November 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 17 June 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: 15 March 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in March 2023

  • Reviewed: 12 March 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in March 2023

Showing 1 – 25

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