Bahnhofgürtel 89, Lend, 8020 Graz, Austria
#29 of 60 hotels in Graz
Guests' ChoiceBased on 392 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
9.0
Facilities
8.4
Staff
9.0
Value for money
8.4
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 July 2022
William
United KingdomThe bath had long female hair in it (not my own). The carpet had a large black stain on the floor. The Wifi was okay but unstable at times
Stayed in July 2022
Reviewed: 25 July 2022
Zkat
RomaniaNothing to complain
Close to the city center, and the railway station. The rooms are clean.
Stayed in July 2022
Reviewed: 17 July 2022
Solange
RomaniaIt was ok.
Kind staff, clean and comfortable room central situation.
Stayed in July 2022
Reviewed: 6 July 2022
Clive
New Zealandclean an good value. Most staff brilliant.
Stayed in July 2022
Reviewed: 6 July 2022
Monika
IrelandNon
Friendly staff, great breakfast
Stayed in July 2022
Reviewed: 22 June 2022
Gianluca
ItalyPosition not amazing as everywhere in world being front station not ideal for a stay.
Very professional staff. Even for a one night stay they showed dedication and professionalism in dealing with us. Offered coffee in the morning as we left very early and couldn't wait for breakfast to open.
Stayed in April 2022
Reviewed: 21 June 2022
Mary
United Statesclose to train station, nice facilities.
Stayed in June 2022
Reviewed: 18 June 2022
Tony
United Kingdomnothing
Very clean and in a good location
Stayed in June 2022
Reviewed: 14 June 2022
Jitka
Czech RepublicNice and clean room 24 Stunden check in Very good breakfast
Stayed in June 2022
Reviewed: 4 June 2022
M
AustriaWelcoming staff
Stayed in June 2022
Reviewed: 27 May 2022
Kurt
United StatesBreakfast not included, was a expensive, so went next door where a cafe had a great and affordable breakfast menu.
Good price for clean and comfortable hotel. Had parking - but cost 12 Euro
Stayed in May 2022
Reviewed: 27 May 2022
Cansu
AustriaEverything was very nice and allright
Stayed in May 2022
Reviewed: 20 May 2022
Ashutosh
IndiaNice location
Stayed in May 2022
Reviewed: 16 May 2022
Florina
United KingdomNo dislikes
Rooms very clean, beds very comfortable and everything looks same as the pictures.
Stayed in May 2022
Reviewed: 14 May 2022
Ping
Austriano
very close to OBB
Stayed in May 2022
Reviewed: 6 May 2022
Burak
TurkeyBreakfast was poor. Free bottle of water would be wonderful.
Location is great, walking distance to basically anywhere. Price is relatively good.
Stayed in May 2022
Reviewed: 4 May 2022
Natasa
SloveniaParking is in the hotel"s garage, but you must pay for it.
Good location Good breakfast
Stayed in April 2022
Reviewed: 30 April 2022
Sara
HungaryI had to wait 15 minutes to check in I was on the 5th floor and there were only 2 lifts and I was often waiting up to 10-15 minutes for the lift to be free
location right beside the train station and rooms reflected the pictures on booking.com
Stayed in April 2022
Reviewed: 26 April 2022
Pamela
ChileI missed having more options to have coffee at breakfast, as it was not easy to get non dairy free options to make yourself a nice cappuccino
the location is the best, right in front of the main train station of the city, where you can take trams and buses to go all around town. the room was big and extremely clean, tidy, and 100% sound proof . the hotel in general is great.
Stayed in April 2022
Reviewed: 18 April 2022
Seanbitti
SlovakiaNothing really negative to mention but did not count with 22 Euros for parking for the night...
Easy to find, very professional and kind people. Spacy and very clean room.
Stayed in April 2022
Reviewed: 17 April 2022
Igor
SerbiaThe room is nice as well as bathroom. Breakfast is very good.
Stayed in April 2022
Reviewed: 13 April 2022
John
United KingdomEverything fine
Modern friendly hotel, pleasantly surprised
Stayed in April 2022
Reviewed: 8 April 2022
Katerina
CroatiaThe staff weren’t that friendly. The mini-bar isn’t included in the price, which is fine although most hotels in a similar price bracket (even lower price bracket) at least give free still water. I was charged over 6€ for a bottle of still water and a tiny fruit juice out the mini-bar which left an even more sour taste in my mouth when I went across the road and managed to have a full breakfast before my train for less than that.
In general the hotel was clean and maintained.
Stayed in April 2022
Reviewed: 3 April 2022
Przemyslaw
United StatesThe queen bed was put together with 2 mattresses instead of one queen bed. The staff was a little bit discourteous.
The location was perfect, room very clean, and there were sweets waiting for us in the room.
Stayed in April 2022
Reviewed: 30 March 2022
Brigitte
United StatesNoisy guests in the hallway during the night. Maybe put up some signs to respect quiet hours. Rooms could use some touch of decor to improve atmosphere and style.
Convenient location across the main train station, good value for the price.
Stayed in March 2022
Cully, Switzerland
Belgrade, Serbia
Lake Charles, USA
Deer Lake, Canada
La Clusaz, France
Ubud, Indonesia
Singapore, Singapore
San Vigilio Di Marebbe, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content