No staff - online check in didn’t work, so I had to call. I was able to get in after the person on the phone told me the code. Other than that I didn’t see or speak to another representative. The bin in the kitchen was full to overflowing, but nobody emptied for 3 days. As a result there were rodent droppings on some of the surfaces. Some toilets did not have toilet paper for 3 days. The evening before I was due to check out my wristband fob to open and close doors stopped working so I just left.

Convenient, comfortable & good value for money.

Stayed in April 2024

I am complaining about the payments: Booking.com charged me for the room ahead of time. The Hostel Chillertal also charged me for the stay. Despite accepting the error, Hostel Chillertal have not repaid me after 3 weeks, which I find totally unaccaptable, as it takes only 2 minutes to repay someone their money. I am complaining also to Booking.com about this. Watch-out for this!

Room and stay good. Value for Money in Mayrhofen

Stayed in February 2024

Facilities could have been cleaned a bit better prior to our arrival, still some dirt and left over items under the bed. The cold tap would not turn off fully and was leaking in one of the rooms.

Staff were all really friendly and very helpful with any queries we had. It was easy to check in and out without any hassle and there was plenty of evening entertainment for a large group on a stag do like us. Thoroughly enjoyed our stay and would recommend for people looking for a trip with a budget.

Stayed in February 2024

It was 90 euros for a single bed in a hostel I was the only female in a dormitory crammed with I think 11 males

Stayed in February 2024

Good, lack of kitchen stuff. Although they have oil, salt, pepper.

Good value for money

Stayed in February 2024

There was a mouse in the room..

Location, great common space with billiards and darts.

Stayed in February 2024

The stuff were amazing and helped with anything needed!

Stayed in January 2024

Kitchen isn't fit for purpose and was very dirty

Hostel is comfortable. Staff were lovely.

Stayed in January 2024

The room was far too hot. My bed was by the radiator and I felt like I was slowly cooking all night, so got very little sleep

Location was fantastic, staff were friendly and there was everything I needed for cooking, cleaning etc.

Stayed in December 2023

Old bathroom

Room size

Stayed in December 2023

It‘s a good stay for hiking and winter sports. We liked the design of the beds, LED lights and it was comfortable. The hostel provided us with new bed sheets and towels.

Stayed in October 2023

For a dormitory, your personal space was quite private

Stayed in September 2023

Could be cleaner

Really nice and friendly staff

Stayed in August 2023

Prices are crazy high in all region, this was the cheapest option but still 35e for a night in a dorm room.

Nice hostel, we stayed just one night, but everything was ok. Nice key management. Separated sections in the dorm.

Stayed in July 2023

Getting woken up by someone playing loud music. Coffee machine was broken but I am told it is usually great.

Staff were exceptional

Stayed in July 2023

The hostel is pretty run down and not well maintained...

Nice location next to the Ziller river

Stayed in July 2023

Throughout the week there were no staff available to assist with any queries as well as the the bar being closed for the entirety of our stay. The staff decided that it was too much effort to do breakfast at the designated times so you had to choose between breakfast or morning ski lessons. overall a very disappointing experience compared to past stays at this hotel.

The rooms are comfortable and spacious with balconies looking out onto the mountains, they are basic but perfect for intended use The service room is well equipped and available for guests to set up or make adjustments to their equipment.

Stayed in April 2023

Was friendly, lively atmosphere.

Stayed in March 2023

Breakfast was delayed because most of the guests are up late at nights. We were not and wanted to ski early in morning. Not nice at all to serve breakfast 8:30.

Great atmosphere, very youthful staff and most of the guests. Close to the railwail station.

Stayed in April 2023

not so clean

great location!!

Stayed in April 2023

Everything is relaxed.

Stayed in March 2023

The breakfast was terrible value for money. Just go to Hans Gasser and get something hot and tastier for less than half the price. Also it's a party hostel. Maybe you want that. My dorm was full of young Austrians/Germans screaming and shouting all night. Lots of strange noises in my dorm—like a zoo. The noises continued until 0500 and started again at 0715. I guess die Jungen thought it was funny but mostly it was cringe. If you're a light sleeper then you won't be able to sleep here under any circumstances. I am a heavy sleeper. I've no idea how I managed to sleep here.

Facilities were decent. It seems to be a party hostel. It's good if you want that. It's got a great location. Five minutes walk to the train station and with a bus stop right outside the door. The staff are extremely friendly and I cannot fault them at all. The beds are very comfortable.

Stayed in February 2023

nothing

second stay here, friendly staff, excellent property for our needs. close to the town and ski bus stop outside the door

Stayed in January 2023

It is not a luxury resort, rooms are extremely spartan and basic, but the overal feel compensates everything especially if you are under 30 and single .

I loved the "old hut" style, relaxed atmosphere, friendly staff and guests, chill out bar, hot shower with high pressure, quiet rooms.

Stayed in December 2022