Herzog-Friedrich-Straße 6, Innenstadt, 6020 Innsbruck, Austria
#18 of 72 hotels in Innsbruck
Guests' ChoiceBased on 460 hotel reviews
8.8Cleanliness
9.2
Comfort
9.1
Location
9.8
Facilities
8.7
Staff
9.5
Value for money
8.3
Free WiFi
8.6
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End of dialog contentReviewed: 22 April 2024
Goran
CyprusI'm not sure why a lot of hotels don't have refrigerators anymore. Perhaps to get the "sustainability" rewards. It is really frustrating because we can't store some easily perishable food. I also don't know who decided that bathrooms should be separated by a transparent glass wall. My pooping time is my alone time. This trend in hotels needs to stop at once. Other than those 2 minor issues, everything was perfect.
Hotel Goldener Adler was a fantastic experience. I stayed for 5 nights with my girlfriend and we will have fond memories of it. The hotel is located in the main walking area overlooking the fabulous Inn river. The hotel building has an incredible history and is definitely a unique experience. I have to say that the staff is extremely professional and well trained, everyone from reception to cleaning to the restaurant staff. The price is a bit high, but unfortunately this is the trend now with most hotels. We didn't have a chance to experience the breakfast, but we went for dinner 2 times. The restaurant is definitely NOT a tourist trap as described by some tourists on certain review platforms. The portions are excellent and with a limited menu you can expect everything to be fresh. The cheese platter has some incredible local cheese types which I highly recommend. Overall it was a fantastic experience.
Stayed in March 2024
Reviewed: 17 April 2024
M
SwitzerlandOur room was just facing to a club or something, and it was very noisy on Friday night (loud music, drunk people shouting, etc.). But I give the rating 8 because the hotel staff was very friendly and nice.
Staff was very kind and helpful. Location was excellent and Welcome card allowed us to take tram (street car) for free of charge.
Stayed in April 2024
Reviewed: 12 April 2024
Radu
RomaniaThis is a good hotel with a nice restaurant at the Ground Floor
Stayed in March 2024
Reviewed: 27 March 2024
Konnect
IsraelWow wow wow! Also recommend the restaurant!
Stayed in February 2024
Reviewed: 24 March 2024
Karen
United KingdomThere was nothing I would change
Very friendly and happy staff always happy to help. The food was lovely and resonably priced. The bed was comfortable and the room quiet. Loved the history and interior design of the building which was in a great location.
Stayed in March 2024
Reviewed: 22 March 2024
Matthew
United KingdomNothing
Nice and central location, very friendly and helpful staff. Made you feel very welcome Had 2 evening meals and the food was lovely. Rooms cleaned every day with fresh Towels and bedding. Would definitely go back to this hotel.
Stayed in March 2024
Reviewed: 19 March 2024
Ana
RomaniaThe room was clean, comfy bed, very helpful and polite staff, excellent location
Stayed in February 2024
Reviewed: 5 March 2024
Paul
United KingdomNo area to relax in outside of a busy bar and restaurant. It would be nice to be able to sit with friends in a quiet area and not have to be in a restaurant
Great location in the old city. Room was quiet, comfortable and cosy. Staff were helpful and friendly
Stayed in March 2024
Reviewed: 4 March 2024
Karen
United KingdomThe location was excellent. Staff very friendly and helpful. Maps and information on excursions available. Room was quiet at night.
Stayed in March 2024
Reviewed: 3 March 2024
Maureen
United StatesWonderful location with lovely staff and very clean very comfortable rooms. I forgot my passport in my room and within 20 minutes of checking out the front desk called to let me know they would hold it until I returned to pick it up. Thank you!!
Stayed in March 2024
Reviewed: 22 February 2024
Scott
United StatesThe beds were okay (a bit firm) but the pillows were a bit lackluster and gave my partner a stiff neck in the morning twice. Also, in the bathroom wall was glass ... mostly frosted but I hope your not shy about bathroom activities.
the restaurant inside the hotel was one of the best places we ate during the trip. The location could have been a bit closer to the bus stops but that also meant it wasn't overly busy... which was nice.
Stayed in February 2024
Reviewed: 19 February 2024
Annabelle
KenyaAmazing welcome and beautiful and very historical hotel (1300’s) in stunning building in the historical part of In struck. Can’t recommend highly enough.
Stayed in February 2024
Reviewed: 19 February 2024
Allison
AustraliaNothing, it was fabulous
What an amazing Gem of place in the Centre of old Innsbruck. Highly recommend. Staff friendly, have great suggestions for drinks and dinner
Stayed in February 2024
Reviewed: 16 February 2024
Sasha
AustraliaEverything was superb
Stayed in February 2024
Reviewed: 7 February 2024
Brian
United KingdomN/A
Friendliness
Stayed in February 2024
Reviewed: 29 January 2024
Mark
United KingdomExcellent location, room and staff.
Stayed in January 2024
Reviewed: 25 January 2024
Joanne
United KingdomThe room was very hot No room service
Everything was excellent
Stayed in January 2024
Reviewed: 24 January 2024
Ac
United StatesAbsolutely awesome. I just can't say enough great things about this place. The location is ridiculous. It made my Christmas.
Stayed in December 2023
Reviewed: 24 January 2024
Ludwig
United KingdomNothing.
This hotel has been on my wish list for years because of its history and central location. It did not disappoint in any way. The staff were exceptional, especially the front desk team and the restaurant staff. We stayed for 7 nights and you need to book the restaurant because it is extremely popular due to its ambiance and Austrian menu.
Stayed in January 2024
Reviewed: 18 January 2024
Catherina
South AfricaNothing
Location ! exceptional staff
Stayed in January 2024
Reviewed: 13 January 2024
Michael
IsraelBeautiful hotel Great location
Stayed in December 2023
Reviewed: 13 January 2024
Rajan
IndiaLocation is excellent… building has old charm preserved very well
Stayed in January 2024
Reviewed: 8 January 2024
Paul
United Kingdomroom view
great breakfast.good bar
Stayed in December 2023
Reviewed: 7 January 2024
Jason
AustraliaLocation was perfect. Rooms very clean
Stayed in December 2023
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