Philippine-Welser-Straße 96, Amras, 6020 Innsbruck, Austria
#22 of 72 hotels in Innsbruck
Guests' ChoiceBased on 320 hotel reviews
8.7Cleanliness
9.2
Comfort
9.0
Location
8.6
Facilities
8.7
Staff
9.4
Value for money
8.4
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 April 2024
Nikola
SerbiaMaybe it is long distance to center, nothing else
Great hotel with great staff. Excelent breakfast
Stayed in April 2024
Reviewed: 29 April 2024
Sergio
Czech RepublicChurch nearby, so beware of the bells noise. Just a minor detail for us :)
Polite staff who provided useful and accurate information. The breakfast was tasty and very complete. Parking easily reachable outdoors and possibility to park in garage (for 1 night, we just didn't take this advantage though). Hotel easily reachable from highway and not so far away from city center by bus. Room was spacious and there was useful touristic info around the reception. it's a safe and quiet residential area with plenty of green areas. We'd definitely stay once again.
Stayed in April 2024
Reviewed: 15 April 2024
Andrius
LithuaniaPerfect as always
Stayed in April 2024
Reviewed: 15 April 2024
Lisa
United StatesA much within a shorter walk.
The free parking was perfect. Very quiet and comfortable.
Stayed in April 2024
Reviewed: 10 April 2024
Steve
AustraliaExceptional service, great facilities, very clean with wonderful staff especially Sonia who was fantastic to deal with.
Stayed in April 2024
Reviewed: 7 April 2024
Irina
LatviaIt seems that furniture needs some renovation. Also breakfast selection could have more variety.
Nice hotel for a short stay. We had a pretty big room. Everything was clean. Breakfast good. It is not in the center, but the area is nice. Free parking.
Stayed in March 2024
Reviewed: 4 April 2024
Mladenka
United KingdomSlow WI-FI occasionally
Position, free public transport pass, helpful staff, good breakfast, free parking. What's not to like
Stayed in April 2024
Reviewed: 31 March 2024
Alexandros
ItalyVery polite, very clean good location!
Stayed in March 2024
Reviewed: 19 March 2024
Petr
Czech RepublicBreakfast was rather basic.
The room was very spacious and cosy. I also liked the bathtub, which was useful after difficult trip by a car.
Stayed in March 2024
Reviewed: 18 March 2024
Dianakh92
ArmeniaThe hotel was rather far from the city center but they were offering free transportation cards throughout guest's stay. However, as I arrived much later and checked in by myself they forgot to offer me card next morning, and I was offered it only during the last day of my stay, when I didn't need it anymore. The rooms could have been more spacious.
The building was newly rennovated, rooms were clean and the breakfast was generous! Staff was nice and helpful. There is no kettle in the room but you can take one from lobby.
Stayed in March 2024
Reviewed: 11 March 2024
Alin
RomaniaVery good location.
Stayed in February 2024
Reviewed: 8 March 2024
Walter
United KingdomOnly that Dogs are allowed in the rooms.
We have stayed in this Hotel before. The location is perfect.....Trams, buses shopping centre, walking etc. The Hotel does a really good Breakfast and the staff are so friendly and helpful.
Stayed in March 2024
Reviewed: 14 February 2024
Matteraglia
ItalyNothing
Everything ok
Stayed in February 2024
Reviewed: 14 February 2024
Stefan
BelgiumBreakfast
Stayed in February 2024
Reviewed: 13 February 2024
Timothy
United StatesN/A
Price. Comfy
Stayed in February 2024
Reviewed: 12 February 2024
Araujo
BrazilThe place is quite distance from the town, but is comfortable and with good stufs.
Stayed in February 2024
Reviewed: 3 February 2024
Presson
United Statesperfect location, just far enough from the city center but not quite far enough to create remote access. the views were astounding and the staff were lovely
Stayed in February 2024
Reviewed: 31 January 2024
Bozhidar
BulgariaNone
Rich and delicious breakfast, large room with very comfortable bedroom, exceptional cleanness. Own private parking free of charge. Hotel in a quiet region of the city, about 10 min. to the central part with the tram. Staff - very competent and friendly.
Stayed in January 2024
Reviewed: 24 January 2024
Jennifer
SwitzerlandThe only thing we had a problem with was the breakfast which was generous but the quality was not up to our liking
Very good location, excellent facilities, super clean. Very efficient access when arriving on a Sunday afternoon with no staff. The staff were very friendly and helpful.
Stayed in January 2024
Reviewed: 9 January 2024
Tiago
NetherlandsLocation is a bit far from city center, although there is public transport (bus and tram stops) nearby. There are also restaurants and shops in the area.
The staff is super friendly and helpful. Depending on the number of nights of your stay, they give you a welcome card that allows you to use public transport for free. The room is spacious, clearly above the average. The area around the hotel is very quiet, so light sleepers have nothing to worry about. There is an underground parking garage, perfect for preventing your car from getting covered in snow.
Stayed in January 2024
Reviewed: 7 January 2024
Beatriz
BrazilNothing
Comfortable, good location, very friendly staff.
Stayed in January 2024
Reviewed: 7 January 2024
Soniglova
South Korean/a
staff were exceptionally kind, helpful, caring and sharing. breakfast and room was extraordinary, very cozy and lovely places. i would definitely recommend this place to other people without hesitance.
Stayed in December 2023
Reviewed: 3 January 2024
Camilla
ItalyYou hear everything from the other rooms. People walking above your head all night and early in the morning.
Very close to the public transport Excellent breakfast Comfortable bed
Stayed in January 2024
Reviewed: 3 January 2024
Sevginur
GermanyIf you are coming to Innsbruck for its great nature and the best ski resorts of Europe, you can choose Hotel Kapeller as a comfy resting zone for your holiday. Tram was just a couple of minutes walking away, and the view of the room was amazing. You can see the beautiful Alps as the first thing in the morning when you get up. The staff was very helpful and friendly. I highly recommend it.
Stayed in December 2023
Rethymno Town, Greece
Williamsville, USA
Oklahoma City, USA
Rhodes Town, Greece
Venice, Italy
Santa Cesarea Terme, Italy
Lovište, Croatia
Rīga, Latvia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content