the rooms need to be updated, especially the bathrooms, as coming out of the bath can be dangerous

a wonderful location, it’s an old school hotel, very nice, with a good service, the staff gave excellent service, very friendly and attentive

Stayed in November 2022

wonderful central location, very clean and comfortable, good varied breakfast, friendly and helpful staff

Stayed in November 2022

Central location, everything was within walking distance, good breakfast, very nice staff. Quiet

Stayed in November 2022

At first we got a room without a window to the outside. The only window was faced to a closed area of the hotel restaurant where people were talking until the late hours. As a consequence, the room was really hot and stuffy. The AC in the room was not working, not even the air circulation. We couldn't sleep well the first night so in the morning they agreed to replace the room to a one with a window to the outside and that was really great.

The room was very clean and the stuff were nice and helpful.

Stayed in November 2022

The single room is very comfortable and has a lot of space. The location is great. Breakfast is good and there is a good variety.

Stayed in November 2022

Perfect location, very friendly staff, excellent breakfast. Will surely return!

Stayed in November 2022

Central location, with good and old hotel. romantic

Stayed in October 2022

Very pleasant atmosphere, very nice breakfast, very friendly staff. Perfect location.

Stayed in October 2022

It's so central to the city while the area was so quiet. The bathroom was just exceptional.

Stayed in October 2022

None.

This hotel is one of the best hotels we have stayed over years. It’s located at heart of Vienna old town. The room is large and is decorated elegantly classic way. everything is super.

Stayed in October 2022

Netflix and prime wasn't working on the TV

Breakfast buffet was great with option to have hot food from the kitchen too. Location is perfect! Room was insane!!

Stayed in October 2022

no complaints

everything

Stayed in October 2022

They asked us this question - I struggled to come up with a useful observation because their interest in knowing was obviously sincere. But, with time and if only to strengthen the credibility of this admittedly over-the-top positive review, I recall that our windows looking out on the quiet street could benefit from more effective black-out drapery.

Outstanding boutique hotel - best I have encountered in 40+ years of international and domestic travel! The hotel is artfully, masterfully designed in a way that anticipates guests’ needs in every way while preserving (enhancing) the “old world” European charm of a classic property. Breakfast room: gorgeous - with a variety of excellent made-to-order dishes complimenting a generous buffet offering that has something new every day (including, unexpectedly, exquisite desserts). The front desk people make it clear, by their actions and attitudes (each in their authentically individual ways) that they enjoy their guests and what they’ve chosen to do for work. The housekeeping is thorough and impeccable while respecting the quirks of how we like to arrange our hotel room. Everyone handled our need for English (as regrettably monolingual Americans) capably and with grace. The creative and conspicuously “high end” design of the typically small bathroom included flawlessly gleaming chrome fixtures, two separate sinks (!), and every feature and “nice touch” imaginable (e.g., generous molded bath tub with double glass doors to make showering with dual rain and mounted hand-held heads a treat). The chandelier in the center of our room had a dozen LED bulbs (warm light) to supplement four lamps and an entryway ceiling light making this the only place during our six-week visit to four European countries where we didn’t feel it was “a little bit dark.” Different Viennese chocolate when we arrived, once again during our stay, and as a little surprise gift right after we checked out. This Koenig von Ungarn is, we learned, perhaps the oldest physical hotel property in Austria (!) but its artistic design and warmly modern service execution actually tempt us to return to Vienna - what an indescribably delicious experience - and yes, located on a lane just one long block from the iconic St Stephen basilica. p.s. A photo of the breakfast room is attached.

Stayed in October 2022

Wonderful location and friendly service from the staff. A good choice.

Stayed in October 2022

Nothing..

The location and decor

Stayed in October 2022

Everything was perfect.

Amazing place, great location!

Stayed in September 2022

Grat location, comfortable beds. Welcoming staff

Stayed in September 2022

they provided a taxi for our trip to the airport who changed me 50 euros for a 17 minute drive!

strongly recommend this hotel for comfort and location.

Stayed in October 2022

staff are all amazing. great location

Stayed in October 2022

We loved the covered terrace bar area for an evening drink and afternoon tea. The breakfast had a wide selection of food and was delicious. All the staff were utterly charming and helpful. We would definitely recommend this horse.

Stayed in September 2022

nothing

excellent location, highly professional and friendly staff

Stayed in September 2022

Great location with a wonderful breakfast and very clean.

Stayed in September 2022

Very clean and very good service

Stayed in September 2022

The Room was large and very clean. Breakfast was excellent, perfect location next to St Stefan Cathedral!

Stayed in July 2022

not a thing

The location was great, spacious rooms and incredibly hospitable staff. this is a charming hotel and I highly recommend it.

Stayed in August 2022