Pernhartgasse 9, 9020 Klagenfurt, Austria
#13 of 25 hotels in Klagenfurt
Guests' ChoiceBased on 203 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.5
Facilities
8.6
Staff
9.0
Value for money
8.1
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 May 2024
Florent
FranceGreat central location in the old town and easy to park in city streets near the hotel during the weekend.
Stayed in May 2024
Reviewed: 13 May 2024
Khalid
OmanLittle old
Nice location
Stayed in May 2024
Reviewed: 3 May 2024
Vineet
FranceThe hotel was keep and the staff was also very polite and good
Stayed in February 2024
Reviewed: 29 April 2024
Tetiana
Italylack of slippers, tea, kettle for hot water. There was only one half liter bottle of water for two people
location, room, bed
Stayed in April 2024
Reviewed: 28 April 2024
Petr
Czech RepublicOur room was ready just for one person instead of two (pillow, blanket, towels missing..). Personal partly fixed it after we let them know. Bed very soft, not comfortable. Almost no darkness in the room at night, curtains almost transparent.. it was hard to fall asleep.
Clean and modern-looking room, nice bathroom, great location very close to the city centre.
Stayed in April 2024
Reviewed: 2 April 2024
Kerstin
Austriaexcellent breakfast
Stayed in March 2024
Reviewed: 31 March 2024
Sidita
AustriaVery polite and friendly staff
Stayed in March 2024
Reviewed: 15 March 2024
Robert
Austriathe couchbed was not great to sleep on
exceptional breakfast, clean and modern rooms
Stayed in February 2024
Reviewed: 3 March 2024
Robert
Polandroom, location, breakfast, friendly staff!
Stayed in February 2024
Reviewed: 27 December 2023
Friedrich
MaltaNothing
Spacious
Stayed in December 2023
Reviewed: 23 December 2023
Davor
CroatiaLukewarm welcome at check-in - no smile, no eye-contact (young lady was probably at the end of her shift). Folding bed was not comfortable.
Clean, spacious room. Central location. They are not economising on heating-you can adjust temperature you like for your room, which is very nice in winter. We didn't had breakfast, but it looked very appealing.
Stayed in November 2023
Reviewed: 13 December 2023
Sandra
AustriaGreat service, guest is king/queen, kind way of servicing the guest as home away from home. Cosy bed, sauna, relax area. Also business zone, meeting space. Flexible and professional.
Stayed in December 2023
Reviewed: 26 November 2023
Katrīna
AustriaThe breakfast place - on Saturday and especially Sunday it eas extremely hard for hotel guests to find a place since a lot of tables were reserved for outside guests. We were not warned about that either. Then the price for pets - I did not notice it on Bookjng, it should be shown visibly beforehand or added when booking. Same for parking price that we found iut inly when checking out. Then on our last night (Sat.25.11/Sun.26.11) we were woken up at 2am by some guys in black hoodies knowking on every door on our floor. Twice. Hotel should keep an eye on who enters the hotel at night. Also when we brought flowers and asked for a vase we were given a broken one that leaked water so much we could not use it.
Location and possibility to park the car next to the entrance to unload and upload luggage. The possibility to stay with pets.
Stayed in November 2023
Reviewed: 15 November 2023
Friedrich
Maltathat there is no longer as earlier any car parking space, at least for unloading and loading the luggage
the buffet breakfast is excellent and the staff attentive and friendly
Stayed in November 2023
Reviewed: 5 October 2023
Joachim
United KingdomMost Gym equipment was not accessible this week
Stayed in October 2023
Reviewed: 2 October 2023
Dragos
RomaniaDuring our stay there It was accomodate also a big sport team. Teenagers, boys... During the breakfast ( wonderful, by the way).. from some of them come a heavy smell of sweating... C'mon... it was absolutely grouse... I expected that some of the lady waiters to took some actions... but no...
Stayed in July 2023
Reviewed: 17 September 2023
Tim
United KingdomNo hot breakfast
Great location very clean
Stayed in September 2023
Reviewed: 14 September 2023
Boštjan
Slovenia/
Nice room and bathroom, good breakfast, good stuff.
Stayed in September 2023
Reviewed: 5 September 2023
Sophie
United KingdomWe'd asked for a room with a double bed and a double futon for the kids, but the futon was tiny and only big enough for 1 child. Luckily the main bed was big enough to fit 3 into.
The room was very clean and spacious. The location was great, close to the shops and restaurants but no noise with the windows closed (air conditioned so this wasn't an issue).
Stayed in August 2023
Reviewed: 31 August 2023
László
HungaryThe lack of Hotel's own parking place: we had to find paid parking places nearby. Too few coat hangers and chairs in the room for more person (family) stay. I was getting Germain language messages/emails from the Hotel, however, I suppose, that from the booking.com system, they could know that I am not a Germain native speaker.
Hotel is in a very good location. The room was quiet and enough big, ideal for a relaxing stay.
Stayed in August 2023
Reviewed: 30 August 2023
Mircea
RomaniaBreakfast is a bit expensive. Also, a bed lamp did not function and the shower door was not closing 100%.
Excellently placed near the main bus station for Minimundus and the beach and a few streets away from the center. Nice room and generous common areas.
Stayed in August 2023
Reviewed: 21 August 2023
Roberto
ItalyRoom cleaning, even if it was not bad, could be improved (one day they changed the towels and left only one shower tovel, some days the coffee cups were left dirty, cleaning of the floor was not always good).
Excellent location just few meters from the center and the main square. Excellet facilities for bikers (bycicle deposit room inside the hotel near the reception with charging sockets). Very gool and abundant breakfast. Personnel was very kind.
Stayed in August 2023
Reviewed: 19 August 2023
Pamela
United KingdomGreat location. Close to bus station, Lendkanal and city centre. Friendly, helpful staff. Good air conditioning and sound proof rooms - no noise from the road. Good breakfast. The oldest part of the building still had vaulted ceilings - lots of character.
Stayed in August 2023
Reviewed: 10 August 2023
Cooli328
CroatiaGood location near citty center, clean and comfortable rooms.
Stayed in August 2023
Saint-Quentin-sur-Isère, France
Playa d'en Bossa, Spain
Carcassonne, France
Taganrog, Russia
Alcalá de la Jovada, Spain
Narva-Jõesuu, Estonia
Tissamaharama, Sri Lanka
Pune, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content