Lack of view from the bedroom window

Great location just across the bridge from the old town. Interesting, historic building and helpful friendly staff.

Stayed in April 2024

Not the most comfortable bed but okay for a few nights

Excellent location with good restaurants close by. Very friendly staff who made us feel welcome. Simple but adequate breakfast.

Stayed in April 2024

N/A

History Simple elegant room

Stayed in March 2024

Neighbors were noisy, and there are a lot of internal steps in the corridors.

Fantastic location in the center of the old town. Really good breakfast, great selection.

Stayed in April 2024

I would have liked the reception to stay open after 7pm so that we could check in in person rather than using the machine. However the machine worked OK and the room we had been allocated was fine.

The location is excellent; just about 100m from the bridge into the middle of the old part of the city, in a pedestrianised area. The interior landings and corridors between rooms were reminiscent of hotels where I have stayed in the Austrian countryside, so I felt straightaway that I was in Austria, not an anonymous city centre hotel.

Stayed in April 2024

Not cheap and relatively standard

Very clean! The shower was amazing, the room is cosy

Stayed in April 2024

No kettle in the room or tea making facilities. British people like these.

It was very clean and the staff very friendly and helpful. Breakfast was good and the hotel was in a good location. We had a lovely time. Thank you.

Stayed in April 2024

No kettle in the room ( although they did provide one when I asked) Towels provided are very small. Hotel restaurant is overpriced

Great location, and the lady on reception is lovely!

Stayed in April 2024

soft pillows

Breakfast was nice, providing what I wanted. The location is perfect for exploring the old town and an easy 15-20 minute walk from the train station. The rooms are nice, but a bit warm and the pillows are soft. Everything really was nice though and I'd certainly go there again if in Salzburg

Stayed in April 2024

Location, staff, room all really really fantastic. The check in kiosk and directions were very simple and easy to use. When I left the room key in the room and got locked out the off hours support was prompt, efficient and very helpful. I am recommending this to my friends who are planning a trip to Salzburg. Thanks for the great stay!

Stayed in March 2024

Location is excellent, room was nice, it was lovely and quiet and good shower. Breakfast was ok but limited choice and not as good as the other places we stayed. Reception staff and check in /out was great.

Stayed in March 2024

Excellent location and friendly helpful service.

Stayed in March 2024

Very friendly, professional and helpful staff.

Stayed in March 2024

Breakfast was ok but not great. Most of the cheeses and meats were gone by 09.00 and not replaced.

Stayed in February 2024

Not for the severely handicapped guests as stairs abound throughout the hotel. Despite the stair issues staff repeatedly assisted with luggage and moving about in the hotel.

Excellent. Best scrambled eggs in years-served piping hot!

Stayed in December 2023

The 2 Bedroom apartment was excellent. Really comfortable, spotlessly clean and spacious.

Stayed in January 2024

We did not like that the reception closed early even though checking in on the machine was quite easy. For the price paid believe there should be somebody there. Also the breakfast was not what it used to be.

We have always stayed at this hotel and we like the hotel and its location. Also, we were given a quiet room.

Stayed in December 2023

Nothing.

Location, kind staff, comfort.

Stayed in January 2024

The room was not as expected! No view at all we were facing a wall! The mattresses were not comfortable. Very expensive for the room standard.

Very good location! Nice staff

Stayed in January 2024

There are stairs at the entrance of the hotel. It is really difficult to enter the hotel if you have a couple suitcases.

breakfast is moderate. Location is very good in the old city center. Room is comfortable

Stayed in January 2024

Unfortunately, this time there was a bad odor in the bathroom that seemed to be coming from the shower drain or plumbing somehow. I have stayed here several times and this has not happened in any other room. Perhaps it was a temporary situation with city services. I will stay here again though and don't expect it to occur in other rooms in the future.

I enjoyed staying at this hotel again. It is in a great location for walking around old town. The building is an interesting classic old building. The breakfast and coffee were very good. The staff was professional and helpful.

Stayed in December 2023

It was a bit too warm in our room and we couldn’t turn down the heat, but the underfloor heating in the bathroom was great.

Well located; staff were excellent.

Stayed in December 2023

There were a few stairs to get up and down to go to reception which is difficult with heavy bags though staff did help when we checked out. We asked for twin beds and whilst we got two mattresses the base was fixed, and we couldn't move them apart.

The staff were friendly and helpful, and the hotel is in a great location for seeing the sights. Facilities are modern and the wall and lift decorations are a nice touch.

Stayed in December 2023

Being in an old building means there are a lot of weirdly placed stairs, even with the elevator.

The property is well located and in a charming old building.

Stayed in December 2023