We love this place. We have been there twice and every time we enjoyed it to the full.

Stayed in February 2024

No smoked salmon on breakfast and I would prefer as well classic egg benedict or egg royal instead of everyday omelet or scrambled. We had to pay for any drinks for the dinner despite that we had a half board. The price for water ridiculous €6.5 for a bottle , a small glass of wine €7. At least water must be for free. We booked 6 massages, but had 2 only, rest 4 we have canceled as to pay around €90 for gentle strokes I am not happy. The outside swimming pool was quite cold and the hot tub closed at 7. When we were coming for the dinner at 7pm we have been told that we were late as we were booked at 6. When we came at 6pm one evening, we have been told that they open from 6:30 - mess a bit. Not good a laundry service, one of our shoes left as dirty as it was. Better to take a taxi straight away in the airport as to book it via the hotel you will pay more. Hair dryer in our room didn’t work - was given separately. Scales were broken, I’ve asked 3 times to change or to fix that I could control my weight, but has not been done so. No swimming pool inside the spa area.

The breakfast was very nice. The staff was helpful, educated in their work, good English speaking. Clean and warm rooms, nice common areas. The hotel is located close to centre and the rope way. Very good choice of saunas on any taste.

Stayed in January 2024

What a great place, very comfortable for a family!!!

Stayed in December 2023

Very limited food & catering options, first night (restaurant reservation forgotten) almost impossible to eat in the hotel and surrounding locality. Two single beds instead of requested king size bed, quite uncomfortable.

Stayed in December 2023

The SPA is very good but, to our experience and similar resorts, it is quite small.

The location, the resort and its design, phenomenal bar, excellent breakfast, exceptional staff

Stayed in November 2023

Quite a distance from main city.

Food, facilities, family friendly and great view.

Stayed in December 2023

Tea and coffee making facilities in the room would have been welcomed.

Mountain location. Spacious rooms. Buffet breakfast excellent. Dinner at the bar was very good. Close access to cable car. Beautiful views and great pool and spa facilities.

Stayed in November 2023

None

Everything!! The food is delicious, welcome drinks are superb! A lot of activities is in store for you.

Stayed in August 2023

Cleaning could be a bit better

Nice location, nice resort, nice staff!

Stayed in August 2023

Too bad the pillows and mattresses are worn out, so the wellness factor of the hotel gets a bit lost… you need a massage after a bad night sleep and a stiff neck ;) Therefore value for money this time was not great!

Beautiful views, nice terrace and outdoor wellness area, likeable selection and service at the breakfast, warm and personal service by the staff, easy parking in the garage and access to the hotel (note: a daily charge of 12e), easy access to most hiking trails. We have stayed here several times. The panorama rooms are best for view. Be aware that mountain view rooms may offer view to a side wing of the building. Partial mountain view would be more justified description for that room category view.

Stayed in August 2023

During our stay, the weather was cold, and the outside pool wasn't heated enough to swim in as I thought. Other than that, nothing to complain about!

This hotel in a countryside is amazing! the view between the mountains is breathtaking. The room and the bathroom were spacious and clean. Too many options to choose from in the breakfast The service was great and when we left they gave us bottles of water with biscuits for the road which I think is a really nice touch! We'll definitely be going back

Stayed in July 2023

The rules of Sauna area you should be naked just a towel just inside the area of sauna and it's closed area with a door

The property very nice and the location was great in the middle of the area It's good for relaxing and quiet place you will not find anything open after 2 pm just the restaurant The supermarket very near but you need to go before 11 am and there is a lot of activity like hiking and rent a lot of types of cars electric 🤢 and bikes ant motorbike it's was very nice trip

Stayed in July 2023

Very comfortable and luxurious, staff were very attentive and all the facilities that we could have asked for. A great night of treating ourselves after 2 weeks on the road!

Stayed in July 2023

Why are all the sauna areas naked. Would like to use the well being area but seeing men sat naked around the place isn’t relaxing for us British 😂

Swimming pool and room

Stayed in July 2023

Air conditioner was missing at this place

Super nice hotel with the good facilities and extremely nice breakfast!

Stayed in July 2023

It was in July, very hot outside and no ac in the room. They allow pets and a dog close to our room was barking early in the morning between 6 and 6:30 am

The room was very nice and the staff, restaurants, bar and outdoor facilities were excellent The location and surrounding nature was breathtaking

Stayed in July 2023

We stayed second time in this hotel And we will definitely come back again It’s my favorite place for relax Amazing staff amazing facilities and Prosecco for a breakfast 😅😅😅

Stayed in July 2023

Cleanliness level was ok, but could be better. The comfort of the pillows is terrible, what is the logic of relaxing in the spa when you have to sleep the night on terrible pillow. Also, you can feel the stress within some of the employees even though they all work hard.. most of them were great. Only.. Bulgarian guy that was serving breakfast, even though was very organized in his work, was giving comments on national basis that are just not his place to discuss. I don’t care about nationalisms and i don’t care what is his opinion on Macedonians or Bulgarians.. and certainly I don’t want to hear no ones opinions without asking.

Great view, i really liked the Spa. The frontdesk people were very helpful in general, especially Petros (not sure if this was his name, but greek guy)

Stayed in July 2023

We had to move the beds together ourselves

Everything! Beautiful view, excellent breakfast, minibar, very nice staff! It's great that they have garage, so you can enjoy the view of nature, not the parking! Cute gift on departure :)

Stayed in July 2023

Our room had two single beds with metal hooks on the side holding the mattress - if you don't see these hooks and sit at the edge, you'll definitely feel the pain. Also, mattresses were too hard, and we weren't able to sleep on the side. The kitchen closes at 9 pm. Beware, a loud emergency siren could be heard at 5:30 am, which woke us up on Monday morning way too early... We don't know how often the siren goes on as we stayed only one night.

Rich breakfast, well maintained facilities, and friendly staff are just some of the pros. The SPA has everything you need for a quality morning swim with a view on mountains. There are plenty of parking options, from outdoor parking to the garage...

Stayed in July 2023

Very helpful staff, especially at the reception

Stayed in June 2023

Location, spa zone and food were amazing.

Stayed in June 2023

The only complain would be the cost for the parking, 12€ seem to be a little steep for one day parking. But sure it’s great that it is a underground parking.

Loved our room-plenty of space, clean, modern and with exceptional view. Free sauna un pool was amazing adding to all of that. Incredibly rich breakfast with also little vegan options. In hotel there is also bar that you can visit at the evening and have a drink on terrace with amazing view on the mountains. There is fitness room and little gym in building that is free for use. Friendly staff. Underground parking. You will find places to eat near by. One that is owned by hotel itself (just next to it) and another one is 10min walk next to the pond. WE WERE SO PLEASED THAT WE BOOKED ANOTHER 2 nights THE WEEK AFTER.

Stayed in June 2023

There are really no complaints.

Everything was beautiful and comfortable. The spa and the pool were exceptional, with an amazing view and every comfort. The staff was nice, ready to help and always present. The food was amazing! We had breakfast and dinner and WOW.

Stayed in June 2023