353 Little Collins Street, 3000 Melbourne, Australia
#110 of 205 hotels in Melbourne
Guests' ChoiceBased on 7696 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
9.3
Facilities
8.1
Staff
8.7
Value for money
8.4
Free WiFi
8.0
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End of dialog contentReviewed: 26 April 2024
Amanda
Belgiumentrance was a bit shabby and doorkey didn’t work well
value for money, comfortable bed, good shower, convenient location
Stayed in April 2024
Reviewed: 26 April 2024
Taylor
AustraliaThe tv was outdated and had a ‘smart tv’ feature that kept bringing up logos all the time. It wasn’t easy to cast and regular tv quality was subpar. Free slippers were stained and therefore made us not want to use the robes. Would have been nice if there were better coffee options.
The closeness to the main part of Melbourne CBD, plenty of food options so close by and clean towels and bed made everyday. Free wifi was also excellent.
Stayed in April 2024
Reviewed: 25 April 2024
Sue
New ZealandBigger coffee cups in room. Extra blanket is needed as was cold in bed. Could be honest about no veiw
Great location in cbd. Room ok for a short stay, had everything you needed
Stayed in April 2024
Reviewed: 24 April 2024
Maxine
United KingdomSilly little things. Water bottles not replenished on one day Tea not replenished and only 2 of each item.
Great location for the money. Clean and comfortable.
Stayed in April 2024
Reviewed: 24 April 2024
Wilson-annan
United Kingdomonly fault was the steam room was out of order but understand there’s not much that can be done about that!
loved the quality of the room it felt really nice to be in
Stayed in April 2024
Reviewed: 23 April 2024
Neil
AustraliaNothing really Suited our one night in Melbourne
Great Location
Stayed in April 2024
Reviewed: 22 April 2024
Elvira
GermanyA bit of street noise. Shower in bathtub, not easily accessible with Fall risk.
Great location. Clean and tidy.
Stayed in April 2024
Reviewed: 22 April 2024
Kaya
AustraliaIt's perfectly comfortable for what we needed, my only complaint it the toilet continuously made running water sounds.
Staff were friendly and the whole checking in and out process was very simple. Great location with parking close by.
Stayed in April 2024
Reviewed: 22 April 2024
Paul
AustraliaGerat place, value for money.
Gerat place, value for money.
Stayed in April 2024
Reviewed: 21 April 2024
Jacqueline
AustraliaLocation is excellent for a visit to Melbourne, lovely staff, room has everything you need.
Stayed in April 2024
Reviewed: 21 April 2024
Felicia
Brunei DarussalamNo view from the window. But it’s fine. :)
It was good. The room is clean. Beds are comfortable. Staffs are accommodating and polite. Great location with many restaurants nearby. Value for money.
Stayed in March 2024
Reviewed: 19 April 2024
Rungrote
ThailandThe room is a bit small. The buttons of the elevator do not work very well.
Location of the hotel is convenient to go for food and coffee and easy to access the free tram in CBD area. The room is comfortable with enough lighting. The bed is clean and the staff is nice and friendly.
Stayed in April 2024
Reviewed: 18 April 2024
Terry
AustraliaThe access cards would not always work in lift
Clean
Stayed in April 2024
Reviewed: 18 April 2024
Marion
AustraliaThe shower in the bath was a bit daunting for our short and older legs.
Excellent central location for the purpose of our visit which was to visit exhibitions and take in a show. Lovely friendly staff and comfy beds.
Stayed in April 2024
Reviewed: 17 April 2024
Justin
AustraliaNothing
The room was perfect for our night away
Stayed in April 2024
Reviewed: 17 April 2024
Deborah
AustraliaClean and comfortable stay at an excellent location
Stayed in April 2024
Reviewed: 17 April 2024
Di
AustraliaThe SHOWER there was nooooo pressure and no heat it was only warm
Location was perfect Quiet location but in the heart of everything
Stayed in April 2024
Reviewed: 16 April 2024
Bronwyn
AustraliaNothing. Zero concerns on this trip :)
The hotel is in a fantastic location, easy to access and perfect for my work trip purpose. Rooms are very comfortable, well appointed and bathroom is very clean. Reception staff are incredibly friendly, very helpful and nothing is too difficult to organise. The hotel is amazing value for money - Have stayed many times, and will stay again.
Stayed in April 2024
Reviewed: 15 April 2024
Kimberly
AustraliaDidn’t include that I had to put $100 bonding
Neat and friendly staff
Stayed in April 2024
Reviewed: 15 April 2024
David
AustraliaIt was not easy to see how to operate the TV and I had to obtain advice from the staff - who were helpful. Clear instructions are needed.
Good central location. Quiet and comfortable rooms. Friendly and efficient staff. Cafe Blahnik nearby offered an excellent breakfast.
Stayed in March 2024
Reviewed: 14 April 2024
Darren
AustraliaNo vent in bathroom so mirror steamed up. When this happened we both noticed writing on the shower screen. So for that we did question how well it might have been cleaned
Location and friendly staff
Stayed in April 2024
Reviewed: 14 April 2024
Michelle
AustraliaTheir system seems a little outdated. IE, we asked the reception staff if we could check out 30 mins late and they said no problem. When we went to check out, the elevator wouldn't recognise our key, so the receptionist let us up with his. When we got to our room it wouldn't let us in so we had to go downstairs again to reception. He said this happens all the time with people who have requested a late check out. If this is a common thing, why did he let us up in the lift, knowing the key wouldn't work in our room door??.
The room was excellent, large, clean and comfortable. The room was ready and available at 10am when we arrived. Much appreciated! we also got a checkout 30 mins after normal so that was great. Location was perfect.
Stayed in April 2024
Reviewed: 14 April 2024
Mervyn
AustraliaNil
Staff Anita was very helpful
Stayed in April 2024
Reviewed: 13 April 2024
Marie
United StatesLocation was good, Bed was very comfortable. Room was not all that spacious for two.
Stayed in March 2024
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