The lift out of order. No internet.

The location

Stayed in April 2024

We went in March and the first room we were given was very moudly and the smell was overpowering. We called up and requested for a new room and the second one was a little better because it was just sprayed. However it still had a moudly smell the next day. This is due to their carpets in the area rather.

The location was fantastic given how central the accommodation was. We also liked that our room was spacious. The staff were accommodating and changed our room after check-in after hours due to the moudly smell.

Stayed in March 2024

rooms were a good size and clean with everything we needed in the room. couch was not very comfortable to sit and watch a movie but short rests was ok, the bed wasn't very comfortable, pillows were great though. Hotel is a bit dated and in need of some TLC and upgrading.

location was great so close to everything. staff were amazing, accomodating, friendly, helpful.

Stayed in April 2024

Older building

Location

Stayed in March 2024

Nothing not to like. The bonus of the upgrade was great. We have stayed at the property on a few other occasions and some of the rooms or a little dated.

We were upgraded to a 'luxury room' which was excellent. Room was very well appointed, spacious and very comfortable. The location of the property is great, next to the night markets and one street back from the esplanade in Cairns. Easy walking distance to everything. Secure under cover car parking.

Stayed in December 2023

Roadside view BUT that said we were booked poolside but arrived early and made the choice to change it due to our room not being ready. That was good of the staff to allow us to check in early.

Location. Facilities.

Stayed in February 2024

A bit dated.

Great location

Stayed in January 2024

Better instruction on where the key was left for after hours arrival. The email instructions I received was not the correct instructions when speaking to the after hour staff. Very disappointed to get to third floor when and the key was in the locked PO Box downstairs and have to go back and forth. The box was left opened and we did not need any combination to open. The lift was also very slow and needs maintenance big time as it takes ages to go up and coming down. My first impression was that the lift is stuck and that put me in a panic mode.

That the location was great.

Stayed in January 2024

Not much. No housekeeping unless you book for 7 days but one can renew tea coffee supplies at reception

Central location. Friendly staff. Nice apartment, good layout.

Stayed in January 2024

We couldn’t have a hot shower because the smoke alarms are so sensitive, and it sounded as though the bill for the fire department call out would be for the guests account!

Central location . Comfortable bed and a large spacious unit!

Stayed in January 2024

Thicker curtains in lounge would be good to stop glare coming in while watching tv

Great location and spacious, clean unit

Stayed in January 2024

Minor problems with shower adjustment and pressure and toilet cistern noisy if button not fully pressed down. Units could do with a refresh but overall very satisfied with our stay

Location was fantastic, walking distance for Esplanade, markets, restaurants and galleries. Just parked the car on arrival and it stayed there til we left. Helpful & welcoming reception on arrival and terrific secure parking. Got a great deal too considering in school holiday period

Stayed in January 2024

The lift is really slow but the staff mentioned that they have a plan to change the lift soon.

The apartment is self contained with a fully equipped kitchen, bathroom, laundry machine and dryer. The Cairns night market on Abbott Street is next to the apartment.

Stayed in December 2023

Nothing

Location was super good and was nice in general

Stayed in December 2023

Nothing not to like Sure there were a few leaves around but a cyclone and heavy rain had just blasted through. The bbq could have been cleaned.

Location and staff were great! Apartment was very comfortable and well presented.

Stayed in December 2023

Very kind responsive staff

Stayed in December 2023

Cigarette butts outside verandah, not cleared and cleaned ready for next guests.

Excellent location!

Stayed in November 2023

Sitting on the balcony with a coldie watching the world go by. Unit was well equipped good sized fridge, basically everything we required. Close to Night Markets and many good restaurants.

Stayed in December 2023

To many permanent residents

Location and pool

Stayed in October 2023

Bit dated

Stayed in November 2023

Whilst the property was very safe and too needed key access out of area, it felt odd not having a reception manned 24hrs. The lifts were very slow but this wasn’t an issue.

The location was excellent. Minutes walk to the esplanade lagoon and nice restaurants/ cafes. Night markets were pretty much next door. Aquarium only a few mins walk, as was the reef fleet terminal. Perfect location. The beds were the most comfy I’ve ever slept in (including my own!) Pool was nice too.

Stayed in November 2023

We needed a chopping board! 😉

Locality and facilities

Stayed in October 2023

Very helpful staff

Stayed in October 2023

Staff were great. Helpful and happy to take the time to assist.

Stayed in October 2023