Cnr Vievers Rd & Williams Esplanade, 4879 Palm Cove, Australia
#89 of 136 hotels in Palm Cove
Guests' ChoiceBased on 2090 hotel reviews
7.6Cleanliness
7.8
Comfort
7.8
Location
9.3
Facilities
7.9
Staff
8.6
Value for money
7.6
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 November 2023
Yolette
AustraliaNothing
Perfect family get away perfect location
Stayed in November 2023
Reviewed: 12 November 2023
Stephen
AustraliaPool was amazing, 3 bed apartment was perfect for our family and was well kitted out.
Stayed in November 2023
Reviewed: 9 November 2023
Bryan
AustraliaAll good
Pool was excellent
Stayed in November 2023
Reviewed: 9 November 2023
Tarla
AustraliaThe rooms were quite small, the second bedroom was connected by bifolds to the main bedroom and the curtains didn’t reach all the way around, so it was as bright as daylight in there at night
It has an amazing pool, lush gardens and is very close to local shops and restaurants
Stayed in November 2023
Reviewed: 8 November 2023
Clare
AustraliaThe room is clearly dated and needs some TLC. A tv in the bedroom area would have been great.
Location was perfect and the price for the room was reasonable. The bed was comfy and the room was generally quite nice. Check in was clear and simple as was the parking.
Stayed in November 2023
Reviewed: 7 November 2023
Cheryl
AustraliaThe blinds were a little tired.
The pool was amazing!
Stayed in November 2023
Reviewed: 7 November 2023
B
United StatesRoom walls and doors no to clean 9am
Location
Stayed in November 2023
Reviewed: 7 November 2023
Emily
AustraliaOur washing machine didn't work from day one. We weren't offered an alternative machine to use, or alternative room to stay in. This meant we hand washed all our essential clothes each day.
Staff were very friendly. It was a perfect place to take the family on holiday. We will go back and recommend to friends and family.
Stayed in October 2023
Reviewed: 5 November 2023
Antonella
AustraliaBed on wheels kept rolling: felt awkward
Great location on the esplanade and big apartment on the 4th floor facing the swimming pool. I chose Drift Palm Cove because of the swimming pool and I was not disappointed! It was big enough to do laps and get a proper swimming workout. The apartment was very comfortable and had everything we needed.
Stayed in October 2023
Reviewed: 5 November 2023
Grahame
AustraliaThe room was little dark. Either brighter bulbs or lights in the fans would help. Some of the check in staff were a little 'abrupt' but we fortunately encountered a couple of great younger staff members throughout the week who were a pleasure to deal with.
Fantastic pool. The location is fabulous and just a short walk to the beach, restaurants and cafes. Our room was clean, comfortable, spacious and well equipped. The Drift has a real resort feel.
Stayed in November 2023
Reviewed: 2 November 2023
송
AustraliaThe tableware wasn't clean and the sofa and curation smelled bad
I liked the surrounding beach and restaurant
Stayed in October 2023
Reviewed: 30 October 2023
Kimberley
AustraliaThe 2nd bedroom was very much joined to the first without its own light, fan or aircon. The bathroom did not have a window or an extraction fan.
Setting is amazing with mature melaleuca tress and a great lagoons style pool.
Stayed in October 2023
Reviewed: 27 October 2023
Cassandra
AustraliaThe curtains in our room were old and needed a refresh. The beds were uncomfortable.
Pool was awesome. The pool is in full shade for the afternoon, which was great for our family as we didn’t want to be in full sun whilst swimming. The location is prefect, close to everything we needed.
Stayed in October 2023
Reviewed: 26 October 2023
Lucia
AustraliaThere is nothing I didn’t like
The pool was fantastic though a little too shady for my liking. It was close to many restaurants, cafes and bars!
Stayed in October 2023
Reviewed: 26 October 2023
Paul
Australiabeds not comfortable
pool
Stayed in October 2023
Reviewed: 24 October 2023
Carl
AustraliaElectronic door locks didn’t quite work properly everywhere we went
Location and pool area
Stayed in October 2023
Reviewed: 23 October 2023
Marco
FranceThere was no table for eating on the balcony
The pool, the hot tub, the proximity to the beach, the trees and the layout of the rooms
Stayed in October 2023
Reviewed: 23 October 2023
Michelle
Australiathe single beds pushed together to make a king size bed. Both mattresses were very saggy and the bed linen didn’t fit properly
the view was incredible the balcony was excellent with both an eating area and couch the light was fabulous very quiet staff were very helpful kitchenette was excellent - everything we neededt
Stayed in October 2023
Reviewed: 22 October 2023
Tracey
AustraliaThe pool was too cold! That is more personal liking!
It was lovely had a great time very central located great position !
Stayed in October 2023
Reviewed: 18 October 2023
Derrick
AustraliaRooms pretty average Road noise was pretty loud Bathrooms very standard Some areas , furniture etc looked tired
The location The pool area was beautiful
Stayed in September 2023
Reviewed: 17 October 2023
Judy
AustraliaA little shabby. No walking shower in ensuite. Overpriced for an unserviced unit.
Location near coffee shops and restaurants
Stayed in October 2023
Reviewed: 15 October 2023
Kim
AustraliaA bit old expensive probably too many units
The pool the location were great. Things like coffee and sugar weren’t replenished regularly. Could have been Claire.
Stayed in October 2023
Reviewed: 13 October 2023
Trish
AustraliaThe room itself was very tired and needed a refresh, bed was uncomfortable, holes in ceiling, not enough towels for stay unless you paid extra, pool was quite chilly as it wasn’t heated
Great location
Stayed in October 2023
Reviewed: 12 October 2023
Meghan
AustraliaEverything was honestly great.
The location was fabulous, the pool area was lovely, the staff were really friendly, and the room was clean, comfortable, with everything we needed, and a beautiful outlook over the pool.
Stayed in October 2023
Reviewed: 12 October 2023
Critchley
AustraliaLocation and pool facilities were amazing, although could do with a a few more sunbeds
Stayed in October 2023
San Bruno, USA
Playa del Ingles, Spain
Naha, Japan
Jericoacoara, Brazil
Gosau, Austria
Paris, France
Castelrotto, Italy
Otsu, Japan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content