17 Abbott Street, 4870 Cairns, Australia
#27 of 75 hotels in Cairns
Guests' ChoiceBased on 1156 hotel reviews
8.1Cleanliness
8.7
Comfort
8.8
Location
9.2
Facilities
8.2
Staff
8.8
Value for money
7.6
Free WiFi
7.8
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End of dialog contentReviewed: 19 May 2024
Langford-jones
AustraliaPool tiling needs to be fixed. Would be great to have ceiling fans in the rooms and a smart tv
The food was delicious!!! Buffet breakfast, burgers, pasta, etc The twin room and bathroom was an excellent size with lots of bench space and we loved having a bath & shower. The housekeeping and service was the best!!! They were friendly and so efficient. Our daughter was unwell and they accommodated all of our requests (lots of buckets of ice) and even brought us robes & slippers cos I put that on my feedback. My fav!
Stayed in May 2024
Reviewed: 16 May 2024
Scott
United StatesWe were initially put into a un-renovated room that was nice but well worn with a mildew odor. We were moved to a renovated room -very nice. We should have been informed of this, or provided with a different room rate if placed in an un-renovated room.
Nice classic hotel, well located, spacious room, view, great breakfast.
Stayed in May 2024
Reviewed: 13 May 2024
Stanley
IndiaNothing to complain
Location was too good. Easy access to the ferry terminal for Great Barrier Reef
Stayed in May 2024
Reviewed: 8 May 2024
Glennis
United StatesEvery thing was great!
We got in early before our room was ready but the staff worked with us and we were able to get into our room a bit earlier than regular check in. The cleaning staff was incredibly helpful. Breakfast was fine.
Stayed in April 2024
Reviewed: 5 May 2024
Terry
AustraliaThe only thing I didn't like was the parking below the building. It was somewhat confusing and quite easy to go the wrong way. But I did get used to it.
All went well.
Stayed in March 2024
Reviewed: 4 May 2024
Justin
AustraliaSmell in room when you walked in
Location to convention centre
Stayed in May 2024
Reviewed: 29 April 2024
David
AustraliaDecking at the pool….location that gets so much rain and moisture makes for a very slippy surface
Location and facilities
Stayed in April 2024
Reviewed: 24 April 2024
Pauline
United KingdomBeautiful hotel. Impressive entrance. Staff were really helpful and polite.
Stayed in April 2024
Reviewed: 19 April 2024
Paul
AustraliaOld decor dilapidated furnishings
Location
Stayed in April 2024
Reviewed: 15 April 2024
Fran
AustraliaNothing
Everything! Location was perfect! Easy checkin! Rooms were spacious! Breakfast was incredible! Staff were very helpful
Stayed in April 2024
Reviewed: 12 April 2024
Corey
AustraliaThe packet of chips I got from the minibar was close to expiry date and you could tell. Also the romm seemed musty like that room hadn't been used in a while
Beds were great and location
Stayed in April 2024
Reviewed: 10 April 2024
Lisa
AustraliaI didn't feel the hot meals in the buffet breakfast were up to scratch with the cost of $39. The hotel is a little run down, the rooms need to be updated. Unfortunately I don't think it was worth the money
The restaurant meals for dinner were perfect, very nice indeed, and the staff were excellent
Stayed in April 2024
Reviewed: 7 April 2024
Stacey
Australiamini bar. especially refilled water did not taste good and seems unhygienic. The Tv was small and had limited channels.
breakfast, pool, gym and the room with view
Stayed in April 2024
Reviewed: 6 April 2024
Carolyn
AustraliaIt does require a little maintenance and the room smelled very musty which took a couple of days to air out.
Great location, good staff, awesome service
Stayed in April 2024
Reviewed: 3 April 2024
Bernie
AustraliaI was very happy with everything
Very good buffet and couldn’t be faulted
Stayed in March 2024
Reviewed: 1 April 2024
D
AustraliaThe buffet breakfast did not have much choices and the options available were not replenished.
The hotel as a whole was great, great location and wonderful staff
Stayed in April 2024
Reviewed: 1 April 2024
Derek
AustraliaNothing to mention
Excellent location, very central and very clean facility
Stayed in January 2024
Reviewed: 1 April 2024
Paul
AustraliaBuilding and pool could do with maintenance.
Great location
Stayed in March 2024
Reviewed: 21 March 2024
Meaghan
AustraliaThink it was all good
Nice room, good food All good
Stayed in March 2024
Reviewed: 3 March 2024
Julie
AustraliaNot knowing how to get in late at night
Everything
Stayed in March 2024
Reviewed: 26 February 2024
Kati
AustraliaNo furniture on the beautiful balcony. So Sat on the floor or on a upright dinner table chair when I carried it outside. The smell of moisture or mildew in the room. Bathroom and room desperately need a facelift same with the pool and pool deck.
Location and view from the 14th floor over the marina. The Vie Spa. The size of the room and the bathroom. The buffet breakfast. Undercover parking.
Stayed in February 2024
Reviewed: 23 February 2024
Natasha
AustraliaLovely staff, clean room, great pool
Stayed in December 2023
Reviewed: 8 February 2024
Ds
AustraliaBedroom didn’t have enough bedside PowerPoints for both beds. Fridge Water bottles were not filled the second day. No laundry bags were in room .
Location
Stayed in February 2024
Reviewed: 5 February 2024
Brian
AustraliaDidn’t like that we had to pay an extra $20 per day for parking on top of room rate. Didn’t like that you had to order room service by scanning a code on your mobile phone - it wouldn’t work so we gave up! There was no phone in the room to dial for room service, as it was a newly renovated room, and I guess this is the new norm, but not all of us are that tech savvy.
We had a renovated room which was lovely. The location is excellent…close to everything. Breakfast is ample but a little expensive.
Stayed in February 2024
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