Nothing

The apartment was very well furnished and set up. Having a kitchen and living area separate from the bedroom made our stay very comfortable. Location was wonderful and the restaurant and hotel amenities were great. Staff were very friendly and helpful.

Stayed in May 2024

The room was a bit tired and the bathroom smelt unpleasant, and impractical soap and shampoo dispensers. The restaurant was disappointing.

The location is fantastic.

Stayed in April 2024

$$

Excellent place to stay when you want to stay in the Harbour on Circular Quay! Loved it even though on the more expensive side.

Stayed in May 2024

Nothing

Everything went well. We loved sitting on the balcony with a drink. The apartment was spacious and the bed very comfortable. It was wonderful to walk down to the Opera House for our regular subscription SSO concert.

Stayed in May 2024

All was great.

The view. The rooms were lovely.

Stayed in April 2024

Always a pleasure staying at this hotel. Spacious rooms, great location & friendly staff.

Stayed in April 2024

The room was spacious and well-equipped. Staff were friendly and helpful. Breakfast was delicious. The location was absolutely brilliant. Central and beautiful with a nice view of the botanical gardens from our balcony.

Stayed in April 2024

Nothing all was fabulous

The location, size of apartment and facilities. The staff are all very service oriented making the whole experience one of joy and pleasure

Stayed in May 2024

I could not fault the property at all.

The room was very clean and tidy, the harbour views from our balcony were amazing!

Stayed in April 2024

n/a

Meals were great $ were according to quality. Location/views were phenomenal, room service were on point.

Stayed in April 2024

The spa had no bubbles.

Excellent location, amazing view, facilities good, pool was actually warm!

Stayed in March 2024

The food in the restaurant and bars was only OK, but with all the restaurants in easy walking distance it did not matter.

Location, location, location. Balcony overlooking Sydney Harbour. Easy access to ferries, restaurants, Circular Quay, Opera House, Botanical Gardens, and Cruise terminal. Loved, loved our balcony overlooking the Harbour. The apartment was attractive and well equipped. Appreciated the washer and dryer in the kitchen area. You could pay 3 x more for a room nextdoor or stay at Pullman with a far superior room, same view, and larger balcony. No brainer.

Stayed in April 2024

???

The room and the view

Stayed in April 2024

Nothing

Location and views

Stayed in April 2024

Breakfast was expensive and service was slow and our coffee arrived lukewarm.

We were at Circular Quay as we were taking a cruise so we just walked over.

Stayed in April 2024

Location, great views of the harbour bridge, only a walking distance to Circular Quay station, ferry terminal.

Stayed in April 2024

Stayed in two different rooms on either side of cruise. The first room was on a higher floor and very well maintained. The second room had several problems such as light fixtures that did not work and an air conditioning unit that buzzed. We reported the problem when we checked in, but it could not be repaired until the day we were checking out. They did give us a discount for our inconvenience.

Incredible location. Balcony apartments with amazing Harbour view. Can’t imagine a better location. Minutes from botanical garden, ferries, and opera house. Easy walk to cruise dock. Apartments were comfortable and well equipped. Pay the higher price for a view of the harbour; it is worth it.

Stayed in April 2024

👍

👍

Stayed in April 2024

Some of our party of 10 rooms were very out dated —the cost was the same for all rooms !

Excellent location great views !

Stayed in March 2024

Slow elevators

Breakfast was wonderful

Stayed in March 2024

We didn't love the breakfast offerings and, for the price, one could expect better. The bar in the hotel could be open longer as we really wanted to be able to have a drink after performances, and that was not possible

We love the location and being able to sit on the balcony and watch the ferries, and the Harbour Bridge. The room was on a lower floor and quite close to the Quay so there was quite a bit of city noise, if one had the door open (closed, no problems at all) but we didn't mind as the location, room made it absolutely worthwhile.

Stayed in March 2024

NOT MUCH

2 ROOM APARTMENT VERY COMFORTABLE

Stayed in April 2024

The staff seem to lack training and professionalism. It felt like the staff would rather be somewhere else, doing something else...

Our stay couldn't have been more conveniently located. Situated in the heart of the city, between The Rocks and the Opera House, it offered easy access to all the attractions, making our exploration a breeze. Plus, being close to the Opera House added an extra touch of cultural charm to our visit. The view from our room was simply breathtaking. Waking up to panoramic vistas of the Harbour Bridge and of the city skyline was an unforgettable experience that added an extra layer of magic to our stay. With water transport and train station within walking distance, getting around the city was a breeze. We appreciated the seamless accessibility to transportation options, making our sightseeing adventures hassle-free. The view from our room was undeniably stunning, so the mesmerising cityscape outside the window helped offset some of other shortcomings. The breakfast options were limited and quite pricey. Also, the staff seemed a bit confused and lacking in presence during our stay. While they were polite, their attentiveness left something to be desired. It would have been nice to see more proactive assistance and engagement from the hotel team.

Stayed in March 2024

Location was excellent

Stayed in March 2024