239 Lake Street, 4870 Cairns, Australia
#50 of 116 Holiday rentals in Cairns
Guests' ChoiceBased on 593 hotel reviews
8.2Cleanliness
8.4
Comfort
8.4
Location
8.6
Facilities
8.3
Staff
8.9
Value for money
8.5
Free WiFi
8.3
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End of dialog contentReviewed: 25 April 2024
Sarah
AustraliaSwimming pool might need to be cleaned regularly. Missing out to make sure all the facilities inside the unit were all cleaned (there were dirty dishes inside the dishwasher when we checked in).
Good location, decent size of living area. Staff was quick on attending complaints and requests.
Stayed in April 2024
Reviewed: 7 April 2024
Christine
AustraliaThe area
The staff were amazing and very accommodating
Stayed in April 2024
Reviewed: 28 March 2024
Steven
AustraliaConvenient location, clean, quiet with all expected facilities.
Stayed in March 2024
Reviewed: 29 February 2024
Helen
CanadaNothing
Unit was comfortable and spacious. Needed taxi to town. What made our stay was the help we received from Jenny - she was amazing.
Stayed in February 2024
Reviewed: 17 February 2024
Alton
AustraliaNothing
Well kept and great location for what we needed
Stayed in January 2024
Reviewed: 12 January 2024
Zulkarnain
AustraliaGreat staff and location. Easy access and carpark.
Stayed in January 2024
Reviewed: 30 December 2023
Meegs84
AustraliaComfortable beds, very spacious and friendly hosts!
Stayed in December 2023
Reviewed: 20 December 2023
Simon
United KingdomWould deserve a lick of paint but that’s being picky
Royce the guys looking after the place is a true superstar, what a lovely bloke. Bit of a funny one for us as we landed in day before Cyclone Jasper, but Royce was great. Location was brilliant, facilities good, didn’t use the pool but it looked great
Stayed in December 2023
Reviewed: 19 December 2023
Max
AustraliaRooms could do with a bit of renovation. Not really a problem, but would improve the overall experience.
Management and staff were excellent. Very friendly and went out of their way to help.
Stayed in December 2023
Reviewed: 1 December 2023
Rhonda
AustraliaNice clean apartment in a good location which suited our needs
Stayed in November 2023
Reviewed: 22 November 2023
Katherine
CanadaNothing.
Walkable to downtown Cairns, Muddy's Playground and the Lagoon. All amenities as advertised and in working order. The unit is aging but it seems there are renovations in progress across the units. Lovely front desk and easy to follow late check in process.
Stayed in November 2023
Reviewed: 12 November 2023
Sanket
AustraliaNo Dishwasher
Full apartment
Stayed in November 2023
Reviewed: 3 November 2023
Joan
AustraliaFan noisy in lounge everything else was good
Location
Stayed in October 2023
Reviewed: 30 October 2023
Tanya
United KingdomOven was difficult to use.
Clean and spacious.
Stayed in October 2023
Reviewed: 29 October 2023
Stephen
AustraliaOnly one bathroom but it was clean and tidy.
It was spacious and clean. I thought the location opposite the hospital may have made it noisy but it was not. Central
Stayed in October 2023
Reviewed: 25 October 2023
Melita
AustraliaThe art work and placement really not good, the fluoro in 2nd bedroom flickered and the dishwasher was full of clean dishes so i had to unpack it and it smelled unpleasant. The drawers and cupboard utensils were pretty disorganised. The back security screen is a little hard to close and lock.
The bed and lounge was comfortable and the unit was nice and bright and airy. It was well appointed with everything you need. The tropical garden and pool were both lovely. The complimentary chips and chocolates were a nice touch. The secure parking was really good and easy to access. Checking in and out was really easy too. Good communication from the staff before and after the stay.
Stayed in October 2023
Reviewed: 22 October 2023
Steve
United StatesAC remote is not working and light in one of the room is not working
Stayed in October 2023
Reviewed: 19 October 2023
Anthony
AustraliaThe bathroom/toilet had no privacy lock.
Ok
Stayed in October 2023
Reviewed: 17 October 2023
Dougan
AustraliaCouple of things could be upgraded like the back kitchen door and mirror light in the bathroom.
Easy to find. Secure parking. Comfortable beds. Good communication with manager and easy check in. Very good for the price.
Stayed in October 2023
Reviewed: 11 October 2023
Paul
United Kingdompool could be warmer!
Location was good, staff friendly and good value for money
Stayed in August 2023
Reviewed: 5 October 2023
Davis
AustraliaThere were bed bugs
Very close to hospital and town
Stayed in October 2023
Reviewed: 2 October 2023
Anders
DenmarkNice quiet place. A short work the city center. Very easy instructions on access outside office hours.
Stayed in September 2023
Reviewed: 2 October 2023
Jenny
AustraliaBathroom tap leaked snd wasn’t fixed. TV remotes/ streaming service was a problem otherwise everything else was very good.
Location, pool, amenities, cleanliness.
Stayed in September 2023
Reviewed: 2 October 2023
West
AustraliaParking spaces a bit tight for backing. Would have preferred normal milk not UHT milk. didn't realise we would be so close to the hospital.
Bed was comfortable with spare blanket available. Gate easy to operate. Great to have a green button to get out with. Tea and coffee and snacks provided. Walk in shower was a pleasing sight not to have to climb out of a bath.
Stayed in October 2023
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