80 Pyrmont Street, Pyrmont, 2009 Sydney, Australia
#46 of 325 hotels in Sydney
Guests' ChoiceBased on 4151 hotel reviews
8.6Cleanliness
9.0
Comfort
9.1
Location
9.2
Facilities
8.9
Staff
9.0
Value for money
8.3
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 February 2024
Dee
AustraliaLocation to conference and the convenience of being in the middle of everything. did not have to travel anyway. friendly and helpful staff
Stayed in February 2024
Reviewed: 28 February 2024
Renee
AustraliaGreat location, short walk over the Pyrmont Bridge to Darling Harbour and Ferry Wharf 5 minute walk from the hotel. 2 Bedroom apartment was clean, with comfortable beds and 2 bathrooms. Restaurants and food court at the bottom of the hotel were very convenient for a meal or snack. Light Rail was easily to access and a great way to get to central station
Stayed in February 2024
Reviewed: 26 February 2024
Chanel
AustraliaCouch and sofa chairs were not comfortable. The room needed more kitchen items eg plates, sponges etc.
Very clean. Lots of facilities.
Stayed in February 2024
Reviewed: 26 February 2024
Rachel
AustraliaHonestly there wasn’t anything that I disliked.
The location was really great, staff were very welcoming and couldn’t do more to help. Beds were extremely comfortable. Everything was lovely and clean. I’ll definitely stay here again when I’m in Sydney.
Stayed in February 2024
Reviewed: 24 February 2024
Darren
AustraliaThere was nothing to complain about. Not at all.
The bed was so comfortable and the room was very roomy with good views. Love the automatic blinds. We were impressed that my wife's favourite tea was replenished day after day (we stayed 4 days). Nothing was too much trouble for the staff. Great dining options in the Star complex and even more options just outside.
Stayed in February 2024
Reviewed: 22 February 2024
Ashlee
AustraliaGetting a bit pricey to stay.
Location, staff, food
Stayed in February 2024
Reviewed: 22 February 2024
Snezana
AustraliaI would like to see more refreshments offered in the gaming room, water, soft drinks, coffee, tea
All of the above
Stayed in February 2024
Reviewed: 22 February 2024
Jing
AustraliaThe room faced the pool, very noisy from morning until night.
Very comfortable and clean, close to my destination.
Stayed in January 2024
Reviewed: 22 February 2024
Meagan
AustraliaGreat facilities
Stayed in January 2024
Reviewed: 20 February 2024
Melissa
AustraliaIt is huge. It took me a while to figure out where things were
Plenty to do, amazing room, friendly helpful staff
Stayed in February 2024
Reviewed: 20 February 2024
Peter
AustraliaRooms were needing a deep clean- dusty Especially the air vents and bedside tables The breakfast price was too high - should offer cheaper rates for in-house guests.
Fantastic location Spacious rooms
Stayed in February 2024
Reviewed: 19 February 2024
Samantha
AustraliaThe lighting in the bathroom showed the particles flying in the air, but not much you can do about that… the lounge was also a bit uncomfortable.
We were fortunate to be upgraded to a lovey two bedroom apartment… beds were so comfy with awesome views of the city. Staff were very accomodating and welcoming. Very spacious and comfortable apartment!
Stayed in February 2024
Reviewed: 17 February 2024
Nicholas
Australiaall good
Stayed in February 2024
Reviewed: 7 February 2024
Ronny
AustraliaWas very nice, good restaurant and casino
Good view and nice rooms
Stayed in February 2024
Reviewed: 7 February 2024
Tulua
AustraliaMain room blanket wasn't warm enough but other than that. Loved everything about the room and staff. Exceptional service. I had such a wonderful experience - can't wait to come back.
Stayed in February 2024
Reviewed: 4 February 2024
Jasmine
AustraliaNo balcony and could hardly see the harbour,
Beautiful place to stay, very adult weekend friendly
Stayed in January 2024
Reviewed: 31 January 2024
Sue
AustraliaNothing we didn’t use the casino as we don’t do the poker machines
The staff were so helpful and friendly
Stayed in January 2024
Reviewed: 31 January 2024
Samantha
AustraliaForThe price of the room it didn’t live up to the hype Our shower leaked and that made all around the toilet wet The electric blinds didn’t go down all The way so therefore we were woken early with the light coming in They were all frayed and didn’t slot into the runner properly None of the bins in the room had bin liners in them and we had a coffee machine in our room but didn’t have any coffee pods in the room to use it The front of all the lifts had all finger marks all over them and it just gave a dirty vibe
Location casino and restaurants it’s great for
Stayed in January 2024
Reviewed: 30 January 2024
Andrew
AustraliaExcellent accommodation and facilities, always stay here when visiting Sydney.
Stayed in December 2023
Reviewed: 29 January 2024
Bethany
Australia/
Clean, grand, spacious
Stayed in January 2024
Reviewed: 29 January 2024
Anna
AustraliaNothing it was amazing
The ppl were friendly as , they will help when you need it
Stayed in January 2024
Reviewed: 28 January 2024
Kellie
AustraliaCouldn’t get PowerPoint to work in the bathroom
Na
Stayed in January 2024
Reviewed: 28 January 2024
Jason
Australiathe casino is a bit dated
the view
Stayed in January 2024
Reviewed: 26 January 2024
Neil
AustraliaThe room felt smaller than it was due to dark colours and dim lighting. There was also no steam iron in the room, so we had to order one up from housekeeping.
Great location as we were attending an event at the Casino event space. Room was sizeable with lots of space and amazing views and very handy for the short trip back at the end of the night :)
Stayed in December 2023
Reviewed: 25 January 2024
Danielle
AustraliaEverything about our room was great. My daughter and I loved the big, comfy bed, and the view (thank you for the upgrade!) was spectacular! And we cannot forget the shower. The rain shower was superb!
Stayed in January 2024
Jasper, Canada
Perugia, Italy
Austintown, USA
San Juan Cosalá, Mexico
Puno, Peru
Wonga Park, Australia
Kilkenny, Ireland
Laterina, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content