Albert Remansstraat 1, 3600 Genk, Belgium
#10 of 10 hotels in Genk
Guests' ChoiceBased on 188 hotel reviews
7.5Cleanliness
7.7
Comfort
7.7
Location
8.8
Facilities
7.5
Staff
8.1
Value for money
7.3
Free WiFi
8.0
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End of dialog contentReviewed: 17 April 2024
Gary
United KingdomGods location and great steakhouse next door.
Stayed in March 2024
Reviewed: 12 April 2024
Sabrina
CanadaReceptionist at check was not pleasant not helpful . She clearly didn’t want to be there
Clean. Good location.
Stayed in April 2024
Reviewed: 1 April 2024
Maria
PortugalThe staff seems to me a bit amateur. When I arrived at the hotel (late at night), I was check by the receptionist to wait a couple of minutes until she finished calculating the finances of the day before she could assist me with check in. The restaurant is rather boujee, but doesn't offer a menu in English nor in French (only language available is Dutch). These are details, but for the price I'm paying I expect a little more in return.
I've stayed at the M hotel several times now (for work purposes). The room I got allocated on this most recent trip was the best one so far. The bed was comfortable, the room was spacious and overseeing the lake and the bathroom was nice and modern.
Stayed in March 2024
Reviewed: 18 March 2024
Scott
United KingdomNot actually double beds but 2 singles pushed together although i understand why this is. Door had issues closing which resulted in the alarm going off but if you make sure to close it your fine.
Apart from the room utilising two single beds put together, it was comfortable clean and pleasent, we thoroughly enjoyed our stay and wouldnt hesitate in booking again - the resataurant was great and the staff were fantastic.
Stayed in February 2024
Reviewed: 13 March 2024
Reto
Switzerlandnothing
n/a all good. nothing more to report
Stayed in March 2024
Reviewed: 26 February 2024
Fulvio
SwitzerlandNothing special to remark
Stayed in February 2024
Reviewed: 20 February 2024
Jonathan
United Kingdomthe hotel needed a bit of a clean up/investment as slightly tired.
The lady in the restaurant was very friendly at night and helpful.
Stayed in January 2024
Reviewed: 20 February 2024
Gemma
United KingdomOur pillows were so soft and therefore uncomfortable.
The staff were so friendly, and we really enjoyed the evenings meals we had there. Rooms were spotless, with really nice decor ; toiletries supplied were brilliant quality too.
Stayed in February 2024
Reviewed: 4 February 2024
Hanne
BelgiumThe sink in the bathroom was kind of smelly. And my boyfriends matras was a bit too soft. For me it was perfect!
Great breakfast buffet, nice view and very spacious rooms!
Stayed in February 2024
Reviewed: 14 January 2024
Abhishek
IndiaLaundry service was not all that great The bathrooms could have been a bit cleaner
Check-in was super quick The rooms were big enough, clean and comfortable Bathrooms could have been better Laundry service was average The service and food at the restaurant were exceptional Check-out service was quick
Stayed in December 2023
Reviewed: 9 January 2024
Zineb
Czech RepublicThe view and the location
Stayed in January 2024
Reviewed: 28 December 2023
David
United KingdomInstead of a double bed, the room had two single beds pushed together with a thin mattress on top. This resulted in the beds moving apart during the night. The consequence was that the beds were not comfortable at all.
Stayed in December 2023
Reviewed: 17 December 2023
Fabienne
BelgiumThe location
The location
Stayed in December 2023
Reviewed: 3 December 2023
Leanne
United KingdomI didn’t feel the room was as such as a 4 star. It was incredibly basic, no headboard!? Tv on stand not on wall so couldn’t be viewed easily from bed, and not 1 English Channel. I didn’t like the room. That being said it was very clean and the staff were very nice and helpful.
The staff were nice, the location was good
Stayed in December 2023
Reviewed: 16 November 2023
Michael
NetherlandsThere aren't a lot of food options if the restaurant isn't available.
Rooms are nicely decorated and spacious. Breakfast is good, lots of options, generally a nice vibe to the hotel
Stayed in November 2023
Reviewed: 27 October 2023
Viktória
Hungary-
The breakfast was good.
Stayed in October 2023
Reviewed: 22 October 2023
Kenan
GermanyBathroom, there were thing left from previous stay. Not good.
Stayed in October 2023
Reviewed: 18 October 2023
Michaela
United KingdomNo kettle only little cups for an expresso coffee a small coffee maker, we don’t drink coffee which meant unless you paid €20 for breakfast you can’t have a drink in the morning. The restaurant was just a small very menu.
The location and the beautiful lake at the back
Stayed in October 2023
Reviewed: 17 October 2023
Maria
PortugalMy room smelled like sewage pipes. It had AC but it was incredibly loud, to be point i had to turn it off to be able to sleep. There were no covers in the bed or in the wardrobe; I slept with a single linen covering me, which I thought was uncomfortable.
The room was nice and big; the shower was good.
Stayed in September 2023
Reviewed: 2 October 2023
Cherie
United KingdomBar service was very slow and the restaurant closed very early
Room was nice and had a nice view of the lake
Stayed in September 2023
Reviewed: 23 September 2023
Christophe
BelgiumIt was very hot, and the portable air conditioning was struggling a bit to make the room temperature comfortable. Out of a heat wave, the hotel must be really nice ! We will be back !
Really nice hotel, beautiful surroundings, nice welcoming and very friendly and helpful staff.
Stayed in September 2023
Reviewed: 28 August 2023
Mariusz
PolandIn summer very not comfortable temparature in rooms. AC is a must in 4star hotel!
Stayed in August 2023
Reviewed: 13 August 2023
Cindy
BelgiumBe aware no airco in guest room, which made our room despite the open small window very hot and kept us from a nice night rest unfortunately
Friendly staff and great location for bike trips in Limburg!
Stayed in August 2023
Reviewed: 10 August 2023
Hilde
BelgiumCleaning could have been better
Excellent location; delicious breakfast; bike rental; friendly staff
Stayed in August 2023
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