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Reviews of M Hotel 4 stars

Albert Remansstraat 1, 3600 Genk, Belgium

#10 of 10 hotels in Genk

Guests' Choice

Review score

Based on 188 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.7

  • Location

    8.8

  • Facilities

    7.5

  • Staff

    8.1

  • Value for money

    7.3

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 17 April 2024

    7.0
    Overall very good and handy for my job in Genk.
    • Business trip
    • Solo traveller
    • Comfort Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Gods location and great steakhouse next door.

    Stayed in March 2024

  • Reviewed: 12 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Receptionist at check was not pleasant not helpful . She clearly didn’t want to be there

    Clean. Good location.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    7.0
    Pleasant stay in Genk
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights

    The staff seems to me a bit amateur. When I arrived at the hotel (late at night), I was check by the receptionist to wait a couple of minutes until she finished calculating the finances of the day before she could assist me with check in. The restaurant is rather boujee, but doesn't offer a menu in English nor in French (only language available is Dutch). These are details, but for the price I'm paying I expect a little more in return.

    I've stayed at the M hotel several times now (for work purposes). The room I got allocated on this most recent trip was the best one so far. The bed was comfortable, the room was spacious and overseeing the lake and the bathroom was nice and modern.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 3 nights

    Not actually double beds but 2 singles pushed together although i understand why this is. Door had issues closing which resulted in the alarm going off but if you make sure to close it your fine.

    Apart from the room utilising two single beds put together, it was comfortable clean and pleasent, we thoroughly enjoyed our stay and wouldnt hesitate in booking again - the resataurant was great and the staff were fantastic.

    Stayed in February 2024

  • Reviewed: 13 March 2024

    9.0
    No invite to comment further. Full stop
    • Business trip
    • Solo traveller
    • Comfort Twin Room
    • Stayed 1 night

    nothing

    n/a all good. nothing more to report

    Stayed in March 2024

  • Reviewed: 26 February 2024

    7.0
    Good
    • Business trip
    • Group
    • Comfort Double Room
    • Stayed 2 nights

    Nothing special to remark

    Stayed in February 2024

  • Reviewed: 20 February 2024

    7.0
    It was fine and would stay again if needed
    • Business trip
    • Group
    • Comfort Double Room
    • Stayed 1 night

    the hotel needed a bit of a clean up/investment as slightly tired.

    The lady in the restaurant was very friendly at night and helpful.

    Stayed in January 2024

  • Reviewed: 20 February 2024

    9.0
    Superb place to sleep & eat!
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Our pillows were so soft and therefore uncomfortable.

    The staff were so friendly, and we really enjoyed the evenings meals we had there. Rooms were spotless, with really nice decor ; toiletries supplied were brilliant quality too.

    Stayed in February 2024

  • Reviewed: 4 February 2024

    9.0
    We are coming back!
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The sink in the bathroom was kind of smelly. And my boyfriends matras was a bit too soft. For me it was perfect!

    Great breakfast buffet, nice view and very spacious rooms!

    Stayed in February 2024

  • Reviewed: 14 January 2024

    8.0
    Nice property in Genk - Value for Money
    • Business trip
    • Group
    • Comfort Double Room
    • Stayed 2 nights

    Laundry service was not all that great The bathrooms could have been a bit cleaner

    Check-in was super quick The rooms were big enough, clean and comfortable Bathrooms could have been better Laundry service was average The service and food at the restaurant were exceptional Check-out service was quick

    Stayed in December 2023

  • Reviewed: 9 January 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    The view and the location

    Stayed in January 2024

  • Reviewed: 28 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 3 nights

    Instead of a double bed, the room had two single beds pushed together with a thin mattress on top. This resulted in the beds moving apart during the night. The consequence was that the beds were not comfortable at all.

    Stayed in December 2023

  • Reviewed: 17 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The location

    The location

    Stayed in December 2023

  • Reviewed: 3 December 2023

    7.0
    Wouldn’t go back.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I didn’t feel the room was as such as a 4 star. It was incredibly basic, no headboard!? Tv on stand not on wall so couldn’t be viewed easily from bed, and not 1 English Channel. I didn’t like the room. That being said it was very clean and the staff were very nice and helpful.

    The staff were nice, the location was good

    Stayed in December 2023

  • Reviewed: 16 November 2023

    8.0
    Lovely, will come back.
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night

    There aren't a lot of food options if the restaurant isn't available.

    Rooms are nicely decorated and spacious. Breakfast is good, lots of options, generally a nice vibe to the hotel

    Stayed in November 2023

  • Reviewed: 27 October 2023

    8.0
    Good hotel.
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night

    -

    The breakfast was good.

    Stayed in October 2023

  • Reviewed: 22 October 2023

    7.0
    Ok.
    • Leisure trip
    • Family with young children
    • Family Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Bathroom, there were thing left from previous stay. Not good.

    Stayed in October 2023

  • Reviewed: 18 October 2023

    7.0
    Enjoyed our stay we love Genk
    • Leisure trip
    • Couple
    • Different Room
    • Stayed 4 nights
    • Submitted via mobile

    No kettle only little cups for an expresso coffee a small coffee maker, we don’t drink coffee which meant unless you paid €20 for breakfast you can’t have a drink in the morning. The restaurant was just a small very menu.

    The location and the beautiful lake at the back

    Stayed in October 2023

  • Reviewed: 17 October 2023

    6.0
    OK but expected better given the price
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights

    My room smelled like sewage pipes. It had AC but it was incredibly loud, to be point i had to turn it off to be able to sleep. There were no covers in the bed or in the wardrobe; I slept with a single linen covering me, which I thought was uncomfortable.

    The room was nice and big; the shower was good.

    Stayed in September 2023

  • Reviewed: 2 October 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Comfort Double or Twin Room with Lake view
    • Stayed 2 nights
    • Submitted via mobile

    Bar service was very slow and the restaurant closed very early

    Room was nice and had a nice view of the lake

    Stayed in September 2023

  • Reviewed: 23 September 2023

    9.0
    A lovely weekend
    • Leisure trip
    • Couple
    • Different Room
    • Stayed 1 night
    • Submitted via mobile

    It was very hot, and the portable air conditioning was struggling a bit to make the room temperature comfortable. Out of a heat wave, the hotel must be really nice ! We will be back !

    Really nice hotel, beautiful surroundings, nice welcoming and very friendly and helpful staff.

    Stayed in September 2023

  • Reviewed: 28 August 2023

    6.0
    Pleasant
    • Business trip
    • Group
    • Comfort Double Room
    • Stayed 1 night

    In summer very not comfortable temparature in rooms. AC is a must in 4star hotel!

    Stayed in August 2023

  • Reviewed: 13 August 2023

    7.0
    Friendly staff / Hotel facilities ok
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Be aware no airco in guest room, which made our room despite the open small window very hot and kept us from a nice night rest unfortunately

    Friendly staff and great location for bike trips in Limburg!

    Stayed in August 2023

  • Reviewed: 10 August 2023

    8.0
    Great value for money
    • Leisure trip
    • People with friends
    • Comfort Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Cleaning could have been better

    Excellent location; delicious breakfast; bike rental; friendly staff

    Stayed in August 2023

Showing 1 – 25

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