Chaussée De Mons 22, 1400 Nivelles, Belgium
#8 of 11 hotels in Nivelles
Guests' ChoiceBased on 220 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
8.5
Facilities
8.5
Staff
8.3
Value for money
7.9
Free WiFi
7.9
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End of dialog contentReviewed: 29 May 2023
Daniel
United KingdomClean hotel, bar was nice, pool was nice room was also nice. I would go back if I'm ever in the area.
Stayed in May 2023
Reviewed: 20 May 2023
Gabrielle
FranceThe staff is unpleasant and condescending, precisely the assistant manager, who received us at the reception. If I hadn't paid online yet, I would have gone elsewhere.
Stayed in May 2023
Reviewed: 6 May 2023
Stephen
NetherlandsWas great. We were with two kids and had a great room that was attached but not in the same exact room. Sam at reception seemed to be there 24/7 and was so nice and helpful. Great Hire!
Stayed in May 2023
Reviewed: 1 May 2023
Acommans
FranceExcellent restaurant
Stayed in April 2023
Reviewed: 21 March 2023
Carine
BelgiumAlles was perfect
Rustig en heel proper
Stayed in February 2023
Reviewed: 5 February 2023
Stavros
GermanyNice room, wonderful bar and amazing restaurant.
Stayed in February 2023
Reviewed: 1 February 2023
Cansu_mg
NetherlandsSPA is not free for some room types and time is very limited for children under 16 years.
Breakfast
Stayed in January 2023
Reviewed: 30 December 2022
Adrian
United KingdomOnly one breakfast possibility, full buffet breakfast at 20 euro or no breakfast at all. Poorly attended front desk. Check in was easy but we were not shown to our room which took us about 10 minutes to find in the large maze like complex while we struggled with our luggage. Fancy electronic kit in bedroom but no welcome customer leaflet to tell us about how to use it, or about the hotel. Large modern but characterless hotel isolated in the middle of a motorway junction, without direct access to shopping centre nearby. Only practicable access is by private car. No hotel shuttle service to Nivelles centre. Instead of kettle and supplies in bedroom there was a coffee pod machine with a small number of pods which we did not know how to use. No biscuits. No room service menu.
Clean and comfortable room.
Stayed in December 2022
Reviewed: 7 December 2022
Patricia
BelgiumOn avait demandé un lit double et on a eu 2 lits simples
Lit super confortable spa correct
Stayed in November 2022
Reviewed: 28 October 2022
Amit
IsraelThe reception personal were very an pleasant and not welcoming
Breakfast
Stayed in October 2022
Reviewed: 25 October 2022
Duccio
Italythe room and the toilet were too small, the bed and the pillow unconfortable. There is an higway nearby so the noise is unbearable. When I waked up there wasn't any hot water and I couldn't have my shower
the restaurant was good, they serve nice food and also the service is good. They make you feel really welcome. It is a bit expensive but prices are clear on the menu.
Stayed in October 2022
Reviewed: 19 September 2022
Philippe
GermanyIt was freezing in the room and overrun with people.
Stayed in September 2022
Reviewed: 19 September 2022
Pasca
Romaniathe water is cold ( pool and jacuzzi)
breakfast
Stayed in September 2022
Reviewed: 27 July 2022
Amber
United StatesAt the front desk to ask a question, the person there did not acknowledge me - he was on the phone but as I waited, he didn't even look up so I knew that he would help me shortly.
everything was pristine, loved our dinner and breakfast experience.
Stayed in June 2022
Reviewed: 22 July 2022
Georgios
BelgiumGreat hotel situated near the motorway and a shopping center, not far from the center of Nivelles. Staff was very kind and friendly. The room was excellent; comfortable and with direct access to the external swimming pool
Stayed in June 2022
Reviewed: 15 July 2022
Graeme
United KingdomReceptionist initiated a phone call when I was actually stood at reception then checked his mobile phone before serving me. The free mini bar was disappointing, consisting of only soft drinks. Sadly this was not specified when booking. The room wasn’t booked because of the mini bar but it would have been nice for it to have been a little more complete. The room had an unpleasant smell to it, the picture on the wall was hanging at an angle, and there was a magazine on the floor. I think the cleaning had been rushed.
Excellent breakfast.
Stayed in July 2022
Reviewed: 5 July 2022
Giisy
ItalyNoisy. People at reception were rude and not helpful. Dangerous people in the lobby at night and nobody cared.
Room size and forniture
Stayed in June 2022
Reviewed: 4 July 2022
Mariame
FranceFound previous room occupants cosmetics under the bed...
Stayed in July 2022
Reviewed: 30 May 2022
Hamid
Germanyvery friendly Staff ,
Stayed in May 2022
Reviewed: 17 May 2022
Thomas
EstoniaThe room was very warm, airconditioning was centrally turned off. The hotel was super busy and overcrowded, front desk staff were unfriendly and tried to rush the check-in.
The room was spacious and clean + the beds were comfortable.
Stayed in April 2022
Reviewed: 9 May 2022
Jaime
United StatesThe staff were incredibly unfriendly. They looked annoyed when we we asked questions and they didn't speak English very well. They also told us the restaurant was full when we saw many open tables. We had to walk across the street to the mall for dinner and it was awful. Our room was also very hot. We tried to adjust the thermostat but it didn't work.
The pool and wellness facilities were amazing. The room was comfortable.
Stayed in May 2022
Reviewed: 15 April 2022
Irina
BelgiumModern interieur design, localization, restaurant all was perfect!!!
Stayed in April 2022
Reviewed: 13 February 2022
Hellen
PortugalIt was already late and we've been traveling all the day. When at the property, they gave us a room number and key, but the bedroom was already occupied. We came back to the reception, they gave us another room number and it was also dirty/previous occupied. The hotel system is confusing and I felt it was not organized at all.
It is right by a Tesla Supercharger, and it was really convenient because we were on a road trip. Cleanliness is also fine.
Stayed in January 2022
Reviewed: 4 January 2022
Roman
Germanyhair dryer is terrible
restaurant, stuff, room
Stayed in January 2022
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