2 Zlatiu Boyadjiev Street, 4003 Plovdiv, Bulgaria
#23 of 93 hotels in Plovdiv
Guests' ChoiceBased on 927 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.4
Facilities
9.0
Staff
9.2
Value for money
8.9
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 November 2023
Ali
TurkeyWalking distance to the city center and important points. preferable hotel
Stayed in October 2023
Reviewed: 30 October 2023
Sorin
RomaniaI`m more of a person that enjoys a hard bed and hard pillow. I guess next time I should mention these things while making the booking. The magnetic swapping cards did not always work or stopped working but the amazing ladies at the reception always helped us out.
After having a poor experience with booking.com`s payment processing system, the stay at this Hotel made things better. The team at the Hotel was amazing: helpful, amazing, asking us for feedback, if things are alright, the small things that make up for a big thing. The aqua facilities were great, my kid enjoyed the swimming pool, the sauna was awesome and the lady doing massages had magic palms and fingers. The parking was great, going in and out a breeze. At the same time the breakfast was worth it and diverse.
Stayed in October 2023
Reviewed: 20 October 2023
Carol
Bulgariacheck in 1500 and checkout at 11, prefer it to be check in at 1400 and checkout at 12
comfortable rooms, great location
Stayed in October 2023
Reviewed: 18 October 2023
Tamas
HungaryGreat location. Fabolous spa! Safe parking area. Great meal.
Stayed in October 2023
Reviewed: 18 October 2023
Evren
TurkeyNothing everything was perfect!
The best hotel that I have stayed in Bulgaria.
Stayed in October 2023
Reviewed: 17 October 2023
John
United StatesGreat location just outside the old Town. Very easy access to old Town without any driving or parking hassles. Free parking, good, free breakfast.
Stayed in October 2023
Reviewed: 10 October 2023
Milen
BulgariaNothing really!
Everything was fine. Large rooms comfortable beds excellent view from the rooms giving to the city. Very large lobbies with restaurants, cafeterias small pool. Very good value for money.
Stayed in July 2023
Reviewed: 9 October 2023
Graham
United KingdomFor the price it's fantastic
Stayed in September 2023
Reviewed: 7 October 2023
Skoric
CroatiaThe staff is not well trained in hospitality work. Towels are unnecessarily changed every day, instead of giving a guest an option and save water, but room is not vacuumed or sink washed.
Great position, clean and spacious room.
Stayed in October 2023
Reviewed: 7 October 2023
Nicoline
AustriaVery friendly staff. Got an upgrade for the Spa, too, which was so nice. It is absolutely clean everywhere and the breakfast buffet is HUGE. Also the fair ground is just more or less across the street and the city center is also in close reach by foot. Can just recommend this place.
Stayed in October 2023
Reviewed: 5 October 2023
Carol
Bulgarianothing
great location, great view over Plovdiv from 8th floor room. spotlessly clean. very comfortable beds.
Stayed in October 2023
Reviewed: 3 October 2023
Valeri
BulgariaIt was noisy during the night. We listened loud sound from disco club nearby.
location, breakfast, stuff
Stayed in July 2023
Reviewed: 29 September 2023
Renana
IsraelThe bed was not comfortable, the mattress was too soft
The room was very big, the staff were very friendly and helpful.
Stayed in September 2023
Reviewed: 29 September 2023
Raja
United KingdomToilet in the room was separate to the shower and sink. I would have preferred it all to be together for access to water in toilet.
Clean and quality furnished rooms, hotel lobby was impressive too
Stayed in September 2023
Reviewed: 27 September 2023
Guy
Israelswimming cap in the pool :)
everything. the head receptionist service!
Stayed in September 2023
Reviewed: 25 September 2023
Smartturk
TurkeyEverything was perfect. The breakfast is amazing. (Her şey mükemmeldi. Kahvaltı muhteşem.)
Stayed in September 2023
Reviewed: 24 September 2023
Birgit
DenmarkWhat's not to like.
I have been visiting Grand Hotel Plovdiv many times, and it is always a pleasure and I will be back again and again.
Stayed in September 2023
Reviewed: 13 September 2023
Margo
United KingdomThere was nothing to moan about
All staff were very pleasant and went out of their way to help us enjoy our stay
Stayed in September 2023
Reviewed: 13 September 2023
Amanda
United KingdomI found nothing about it I didn't like.
Very thoughtful staff. Sent up a complimentary cake for my partners birthday which was unexpected and very kind of them. Very close to both the new and old town. Footbridge across the river gives easy access to all Plovdiv has to offer.
Stayed in September 2023
Reviewed: 10 September 2023
Volkan
Turkeyİt was really good. Thanks for everything.
Stayed in September 2023
Reviewed: 8 September 2023
Jana
SloveniaThe smell in the room and at the 7th floor was a bit strange (smells like a room for smokers though it wasn't). The furniture, carpet on the floor and the bathroom is a little worn out.
Hotel has a great location (walkable distance from the Old town in the main shopping street). Breakfast is rich (fruit, vegetable, eggs, pancakes, bread, cheese, salami, sweets...). Room and bathroom was spacious.
Stayed in September 2023
Reviewed: 6 September 2023
Steffen
GermanyMassages need to be reserved very well in advance
Very helpful personal, modern building, room upgrade for free
Stayed in September 2023
Reviewed: 3 September 2023
Yaakov
IsraelLate checkout is only up to 18.00
Great service stuff , reception were very helpful, great facilities and location and exceptional breakfast , view over the maritza river
Stayed in September 2023
Reviewed: 1 September 2023
Broderick
United KingdomI had some troubles with my key card.
Fantastic size room, comfortable bed, gorgeous view of Plovdiv City from my room.
Stayed in June 2023
Bad Gastein, Austria
Albir, Spain
Santa Barbara, USA
Jedlnia-Letnisko, Poland
Pomezia, Italy
Amsterdam, Netherlands
Stiege, Germany
Brooklyn, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content