The room was fairly isolated, located towards the back of the complex. It was adjacent to a busy street with a lot of traffic. Room also was adjacent to the irrigation valve which went on at 6:10 am and ran until 6:40 am. When it went on it was like 20 rooms were showering at the same time. Very noisy...unfortunately, I spoke with a hotel staff and they said they would look into changing the start time until 7 am, but no changes in the 3 mornings we were there.

large room. great grounds on the site. Restaurant in the hotel was excellent.

Stayed in April 2024

Breakfast had a very small offer. Some elements of the room, such as windows and carpets, could be upgraded and cleaner. Price was on a higher side.

Location was excellent, a quiet side road at the heart of downtown Santa Barbara. Lovely surroundings within a small complex of colonial houses.

Stayed in April 2024

Continental breakfast was so so

Very comfortable room. Wonderful interior gardens. Easy walking distance to activities in town.

Stayed in March 2024

Not much seating area for breakfast. But I think it is because of rainy weather: cannot seat outside.

Small building around a garden and lobby.

Stayed in April 2024

Our coffee machine didn't work. The electric sockets were loose to the point of being dangerous, and the price was far too high. On arrival, we were not told how to get into our room - it was tricky with two locks,a Yale lock, and a lock on the door knob. When help was summoned, he said, "everyone makes that mistake." Well, you could accompany guests to their rooms and show them or at the very least explain to them how to get into their rooms!

The staff were all charming and super helpful. The gardens were gorgeous and well maintained. Breakfast was very nice

Stayed in February 2024

The staff were great.Gokhan and Natalia were very competent and helpful. This was our third Thanksgiving at the Upham hotel and we enjoyed it very much.

Stayed in November 2023

I stayed here several times in the 2010s and enjoyed a full breakfast included with my stay. Now you just get bagels and fruit, a little disappointing.

Location is great.

Stayed in October 2023

Breakfast was very disappointing. Noise from other guests. Not the hotel’s fault but doors slamming doesn’t help.

Location, lovely garden

Stayed in October 2023

Pillows

The historical setting, the gardens, the location. Happy hour

Stayed in September 2023

Cosy, private and well situated

Excellent location on Top of the pedestrian State Street which leads to to the beach.

Stayed in September 2023

The value did not line up with what was offered. Over $400 for 1 night and the breakfast was bad. We stayed at a Holiday Inn Express in Grover Beach the night before and the breakfast was much better there for 1/4 the price.

Clean and nice property.

Stayed in September 2023

Although it was for a good reason (construction of a cycle lane), the construction right outside the hotel was extremely loud. I was awoken on my Friday & Monday morning stays by early morning construction. On Monday, I was woken by a jackhammer at 7:15am. It sounded like it was just outside the room even though our room was situated above the gardens on the inner courtyard. I wish I had known I was going to be woken up very early by the construction outside. A warning would have softened my frustration a little.

Lovely, quiet hotel with comfortable bed and very clean room.

Stayed in August 2023

Walking thru the parking lot was undomfortable.

The court yard was lovely. Everything was very pleasant. I liked my room being located on the second floor and not facing the parking lot.

Stayed in July 2023

Our a/c never got really cold and it became stuffy in the room. We weren't there long enough to put in a formal complaint but if we were I know they would have done everything possible to remedy the situation.

Soon as I set foot I knew I liked this place. Staff were so friendly and helpful. They even let me text them if I had any questions. I would come here to take pictures because the grounds are delightful and so are the rooms. Nice and cozy that come with robes and plenty of towels. If you are planning to come here it's perfect and close to the action. It is also close to the Santa Barbara Court house

Stayed in August 2023

Breakfast was pre packaged pastries, not fresh.

Very quaint, quiet and lovely gardens.

Stayed in July 2023

The appliances need to be updated. It was hard finding an outlet to plug in my phone that was reachable from the bed.  The Wi-Fi strength wasn’t great in my room—which was at the far corner of the property.

Stayed in July 2023

Breakfast too limited and American and not more English/continental Restaurant not open all evenings (appreciate it is part of same building but operated by a different organisation)

Well kept peaceful hotel and garden located near to main street

Stayed in July 2023

No kettle in the room and hot water provided in lobby wasn’t always hot enough to make tea.

Location, character. Comfortable bed.

Stayed in July 2023

Our shower was not draining and we had to have maintenance come and correct it, which they did while we were out. But just annoying while taking shower and its not draining.

The hotel was very quaint. The room was spacious and comfortable. The grounds of the hotel were beautiful!

Stayed in July 2023

The rooms and paint were really worn. The furniture was low quality. Rooms bad. Towels great but the quality of the living space in the room was worn.

Public areas and property were great and pretty.

Stayed in June 2023

rooms need updating. linens, paint, cushions, pillows all need a refresh to bring things up to date the coffee maker in my room didn’t work..

historic hotel in great location. very kind staff.grounds are well kept.

Stayed in June 2023

Quaint property

Stayed in June 2023

Front office staff at check-in did not even greet us. He was keen to point out that we parked in the wrong spot without telling us where else to park. We were tourists from outside the US, not familiar with the town. First impression not good. Morning breakfast is served on a small table and guests have to get some stuff and then find somewhere to seat from a choice of 4 small tables and a couple of couches. When busy you are expected to eat somewhere else - where? There is a restaurant at the next room, which does not allow sitting for breakfast and you are told to leave because “the linen is not for you”!!! Pity it’s an old charming property, with bad service and attitude. Have to say that the front desk lady at check-out at least smiled. Oh and another man on the second morning said Good Morning…

Gardens, chanting old world property.

Stayed in May 2023

The front desk forgot our wake up call

Stayed in April 2023