The stairs and the luft

The location and the large room

Stayed in May 2024

One minor niggle - the smell of smoking on the floors. We believe that people smoke at the end balconies and this wafts in to the bedroom floors.

Excellent location on the Danube as we wanted. Good breakfast with a variety of foodstuffs and fresh honey off the comb which is delicious in yoghurt and on toast. Spacious clean room with views out over the Danube. The riverside and the town centre but a stones throw of this hotel. We will recommend this highly to anyone wishing for a short stay.

Stayed in May 2024

The hotel on the outside is looks outdated but on the inside the renovated rooms are excellent and spacious! The breakfast is OK and the view to the Danube is amazing. Not so many amenities and services but it was March...probably after May it might have more amenities and services open.

The hotel on the outside is looks outdated but on the inside the renovated rooms are excellent and spacious! The breakfast is OK and the view to the Danube is amazing. Not so many amenities and services but it was March...probably after May it might have more amenities and services open.

Stayed in April 2024

Perfect location, clean and tidy rooms, beautiful view over the Danube river, nice breakfast, extremely friendly staff at the reception. I would highly recommend Grand Hotel Riga as one of the best options to explore the town and the region around Ruse.

Stayed in April 2024

Dirty room carpet - not hovered at all after the previous customer. Lazy cleaners for sure who think the carpet in black colour will not reveal the dirts. I even suspect the bath towels.

Excellent location for old town and beautiful views of Danube. Nice breakfast, free parking, help reception staff.

Stayed in April 2024

Breakfast was just mediocre, coffee was not worth drinking.

Excellent big, refurbished, and newly furnished room with all the amenities and a superb view of the Danube and city hills. Quiet location, close to the city center, 5 min on foot.

Stayed in April 2024

Breakfast was delicious. Our room was clean. Wonderful view. Parking was free. Near center. People who work there they are kind and always with a big smile.

Stayed in April 2024

Some small details could be taken care of - some dust on the furniture and the carpet, smeared windows and a roll of toilet paper that is just about to finish. A bit disappointing that you have to pay for a coffee capsule if you want to use the coffee machine in the room, that could be offered as a compliment and included in the room price.

We loved the view from the executive suite - the Danube river and the entire city of Ruse! The location is really great - just a few minutes away from the city center and at the bank of the river. The food at the restaurant downstairs was really great and the staff was very polite.

Stayed in April 2024

food was average

reception staff very polite and friendly, hotel is clean and spacious

Stayed in April 2024

Nothing

Everything

Stayed in March 2024

Nothing to note, everything was excellent!

We stayed for one night on a family vacation trip to Ruse. We had 2x deluxe rooms. Staff at reception were professional and friendly, and spoke a very good English. The rooms were recently renovated, clean and spacious with complimentary water and coffee facilities. The bathrooms were lovely (unlike other hotels in Bulgaria on the same trip!). Comfortable beds and good breakfast with some Bulgarian specialities (filo pastry and a Bulgarian variation on the theme of French) toast) as well as a wide choice of other breakfast foods and good coffee. We loved the views over the Danube and the proximity to the city centre. Ruse boasts some of the most elegant (19th century) buildings in Bulgaria worth seeing while taking a relaxed stroll. We found the people of Ruse to be very kind and welcoming and enjoyed the small shops and the city Art Gallery which holds great works by famous Bulgarian artists. Highly recommended.

Stayed in March 2024

But as for the breakfast...during my stay there was one and the same food every day. it would be better if something would change. Also the water did not go in the sink, I told them but nothing changed.

The view from the room was perfect.

Stayed in March 2024

Decent continental breakfast but some items should be cooked per demand instead of leaving them to cool and dry - for example the American pancakes!

Well renovated, great views from the room and outstanding staff with attention to detail - from the receptionist to the waiters at the rooftop restaurant!

Stayed in March 2024

There is no fitness in the hotel. Just basic stuff would make the stay even better and it is not a huge investment.

I made a reservation for my grand-parents and they were very happy with their stay. They had a room upgrade, which was really nice surprise. Breakfast is nice and you can have all you need there. Staff is really friendly and polite.

Stayed in March 2024

Room was slightly hot and the AC not working yet due to time of year

The location was brilliant, the view was lovely with some nice walks around

Stayed in March 2024

Excellent service, friendly staff

Stayed in January 2024

Everything was fine.

The location/view. Good breakfast.

Stayed in February 2024

You can see that it was renovated in 2016. There are things that don' t look too great now. Details that make the difference. Now I'll give it a 8.

It' s very close to the Danube river. The view it's great. It' s clean.

Stayed in February 2024

Black tea's taste was bad. I prefer turkish tea brands.

Good location. Close to the city center.

Stayed in February 2024

Nothing

Clean and nice location.

Stayed in February 2024

n/a

Layout and comfortable beds

Stayed in November 2023

Nothing

Location next to Dunaj river , Hotel offer good view on whole city and the river , rooms was clean , comfortable , big bed and bathroom .

Stayed in January 2024

The breakfast staff is not professional at all! The elevators looked very old school. The carpet in the room looks pretty used. Hair drier didn't work however reception was kind and repaired it.

View to the Danube. Bathroom was big and comfortable. The fridge new and clean!

Stayed in January 2024

...

almost everything

Stayed in January 2024