Felt like I was staying in an adult care facility

Clean, good breakfast

Stayed in May 2024

NA

Very helpful staff. I am an international traveller and I didn't have the right power connection to recharge phone. The staff sorted it for me. Can not thank them enough.

Stayed in May 2024

Do not have mini fridge or kettle inside the room, although the guest can use the microwave, fridge and kettle at the common area.

Very quiet and the self-service laundry is a plus.

Stayed in April 2024

Nothing

Everything is good

Stayed in April 2024

Nothing. All was great.

Everything great. Helpful staff. Great gym and saunas.

Stayed in April 2024

nothing

Delightful buffet breakfast and a room that exudes comfort made our stay truly memorable.

Stayed in March 2024

Perhaps the property can provide more pillows, ideally two for each guest.

I like the location as it's close to the train station, and walking distance to the town centre in Interlaken. The room is also spacious enough for two people. Bonus: excellent mountain views and the neighborhood nearby.

Stayed in February 2024

The room does not seemed to be built for hotel instead seemed to be more like a retirement home or therapy center. The room did not have coffee machine and hot water can only be obtained from library room which is absurd. The hotel does not have restaurant for dinner which makes it very inconvenient.

The location is good, 10min walk from the train station. Bus Stop is right in front of the hotel makes it very convenient. It is 5min away from Interlaken OST and Interlaken West station.

Stayed in April 2024

Breakfast had limited options

Rooms were clean & spacious, beautiful location (& bus stop was right outside), very good facilities & spa

Stayed in April 2024

None

Bus stop is directly infront of hotel and the very accommodatinb and good receptionists

Stayed in April 2024

Location and commute was very good

Stayed in March 2024

Nothing to not like. I would just note that this is a very modern hotel, very clean but maybe a bit clinical for you, if you are after a traditional Swiss hotel. Rooms like in modern, corporate hotels.

Very clean and quiet room which was well-soundproofed. Powerful wet-room like shower in modern bathroom. Friendly and helpful receptionists. Good value for money price. Quiet neighbourhood which would probably be a real bonus in summertime! Comfy chairs for a hotel room. Ample breakfast in pleasantly decorated dining room with nicely presented tables with cotton runners and fresh flowers on. We really liked the fact that elderly residents were mixing with everyone else with everyone gaining from a positive shared experience in this uplifting environment at the Artos Zentrum.

Stayed in March 2024

The staffs just randomly opened our rooms to inform about our check out... They did not knock and were not polite. The breakfast was not nice too. There was very little options. Since we don't eat any meat other than chicken, we did not have any options. We stayed for 3 days and the food was the same.

The view and the rooms were really nice and cozy.

Stayed in March 2024

Nothing bad to mention.

Very nice and helpful people, thanks a lot to the reception ladies! Breakfast was very good, confy beds. Quiet location, good spa.

Stayed in March 2024

If you want to eat, you need to make a reservation in advance and you have to eat between 18:00 and 19:00. There are not many alternatives to eating in the hotel if you are not prepared for a longer walk. When you know this, you are fine.

The hotel has a wellness area, which is included. The personnel from the restaurant was very nice and helpful. Especially the more experienced personnel was really first class.

Stayed in February 2024

I would give it a ten if the price was a little lower

We liked how clean was the room and the variety of breakfast food

Stayed in February 2024

It feels a pension hotel. First of all, the bathroom door cannot be locked. The room facility is very basic, you have to go to the bar at the ground floor to get hot water. Breakfast was ok for 2 nights.

The bus stop in front of the hotel

Stayed in January 2024

Same breakfast everyday. The smell inside is not very pleasant ( first floor)

quite and peaceful

Stayed in January 2024

The staff were really kind, good facilities and perfect location close to the train station

Stayed in December 2023

None

Staff were very friendly and helpful. The rooms were spacious and clean. 15mins walk to the main city area.

Stayed in December 2023

Bibliobar .😂 sorry. But it is really inconvinient come out if the room in early morning to take hot water for cofee n tea. But its ok. I managed. No other possibility. Another thing was that breakfast was not so very rich compared to many other hotels in interlaken. I go to Swiss almost every year. N alk hotels serve really good breakfast like here in Artos dru fruits, and vegetables were missing. Whatever the food was served was good and fresh but items were really less. I am comparing with hotel Stella, linder grand beau, carlton europa, etc... breakfast is served really rich over there.

Location, staff, cleanliness, rooms size, view, services.

Stayed in December 2023

You need to eeserve in advance for lunch/dinner

Stayed in December 2023

Could have been better. It’s the same menu everyday. They should have alternate menu so we can expect to eat new ones everyday :) More options as well if they can.

Buffet breakfast. Good coffee and awesome staff service. Clean and comfortable seats.

Stayed in December 2023

Amenity goods

Breakfast was good value

Stayed in November 2023