Museggstrasse 2, 6000 Luzern, Switzerland
#51 of 77 hotels in Luzern
Guests' ChoiceBased on 1069 hotel reviews
8.0Cleanliness
8.3
Comfort
8.3
Location
9.3
Facilities
7.7
Staff
8.9
Value for money
7.8
Free WiFi
8.8
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End of dialog contentReviewed: 16 July 2023
Wim
NetherlandsNo airco,
Location, middle of the centre
Stayed in July 2023
Reviewed: 12 July 2023
John
IrelandSmall room, noisy guests nearby. Swiss prices!
Central location, helpful staff, good breakfast
Stayed in July 2023
Reviewed: 8 July 2023
Roxanne
AustraliaNo aircon
The location was good, the place was quite hot for sleeping in the summer but otherwise we had a pleasant stay.
Stayed in July 2023
Reviewed: 5 July 2023
Ron
AustraliaNothing
Reasonable basic accommodation in a very expensive city
Stayed in June 2023
Reviewed: 4 July 2023
Manish
AustraliaMattress was a bit soft for me. Cramped bathroom. Pillow was waaay too soft , almost like a duvet.
The refreshing water at reception, the friendly staff, the location
Stayed in July 2023
Reviewed: 3 July 2023
Jeanine
South AfricaNo yea making facilities in the room but the guy at the front desk was more than happy to lend us a kettle!
The amazing staff. Location is excellent Hotel is clean and comfortable
Stayed in July 2023
Reviewed: 3 July 2023
Norman
PhilippinesPillows a bit thin, no aircon
Perfect Location, Balcony with beautiful views
Stayed in July 2023
Reviewed: 3 July 2023
Jaydn
AustraliaNothing
Good spot, nice welcoming
Stayed in July 2023
Reviewed: 30 June 2023
Raymond
United KingdomNothing to dislike
Location , parking was very convenient
Stayed in June 2023
Reviewed: 30 June 2023
Lynda
AustraliaIt is expensive for an old hotel that still has a shower curtain and no air conditioning.
The location was not far from the lake and the shopping district. We could walk from the station, no need to catch public transport. Our welcome was good and we were able to leave our bags before departure.
Stayed in June 2023
Reviewed: 29 June 2023
Molly
United StatesNo real complaints.
This hotel on the edge of the old town was very convenient to parking. The room was comfortable and clean as well as the bath. The breakfast buffet was in their restaurant Lapin. It was a good breakfast.
Stayed in June 2023
Reviewed: 26 June 2023
Smughees
PakistanNothing specific. Perhaps the room size is a bit small than what we are used to but thats not an issue.
Location of the hotel is very good as it is in the center of the old town. We covered almost all the areas by foot from the hotel. The young guy at reception (dont remember his name) was very helpful and gave us an idea of the City and nearby places at the time of checkin. Wifi is very good. After our checkout we kept luggage with them for few hours as well, and the staff was very helpful in that too.
Stayed in June 2023
Reviewed: 25 June 2023
Paramjit
United KingdomVery friendly and helpful female staff at the reception in the afternoon shift.
Stayed in June 2023
Reviewed: 23 June 2023
Rong
Chinait is too hot. no air conditioning
smell of the room is perfect
Stayed in June 2023
Reviewed: 22 June 2023
Remco
NetherlandsIt is a somewhat simple reception, as of a low budget hotel. We found the price on the high side.
Great location, center of Luzern easy accessible by foot. Breakfast is good.
Stayed in June 2023
Reviewed: 21 June 2023
Hanoch
IsraelNo aircondition in the room. Temperature ouside was hot (26-28 c). Room was bit to small
location and breakfast
Stayed in June 2023
Reviewed: 21 June 2023
Manish
IndiaNothing per se
Location is super. Bus no. 1 which is available right outside the hotel will take you to the station and was our preferred mode of transportation. There were a few eateries also near the hotel including an Indian restaurant. Room was super with a great balcony. Breakfast was not included in the money we paid for the room and was 13 SF extra which we did not avail during our 3 night stay. No problem what so ever.
Stayed in May 2023
Reviewed: 19 June 2023
Eakasit
ThailandGood location
Stayed in June 2023
Reviewed: 16 June 2023
Alan
United Kingdomno air con. rooms very hot
location
Stayed in June 2023
Reviewed: 15 June 2023
Chelsea
MalaysiaWe did not stay in this hotel as we were staying at hotel next door, The Ambassador hotel and were suppose to move the next day, but the reception told us we could continue to stay at the Ambassador hotel which we happily did. Breakfast for both hotel are at the same restaurant, which provide a typical western breakfast. Delicious and fresh.
Stayed in June 2023
Reviewed: 13 June 2023
Catherine
United Kingdomno air con
Stayed in June 2023
Reviewed: 13 June 2023
Louis
SingaporeSlightly dated but that's expected.
Very patient, friendly and helpful staffs which is a luxury in Switzerland🫣. Big rooms and nice convenient location. We had a good night stay there.
Stayed in June 2023
Reviewed: 13 June 2023
Margaret
Australiano air conditioner
location staff and clean comfortable room
Stayed in June 2023
Reviewed: 12 June 2023
Audrey
Singaporethe breakfast spread was too little
staff were friendly and helpful
Stayed in June 2023
Reviewed: 12 June 2023
Philip
United Statestoo hot with no air conditioning. no view and the breakfast was not a good value
location was good and staff was nice
Stayed in June 2023
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