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Reviews of La Fleur de Lys 3 stars

Rue du Bourg 14, 1663 Gruyères, Switzerland

#4 of 11 hotels in Gruyères

Guests' Choice

Review score

Based on 211 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.6

  • Location

    9.6

  • Facilities

    8.0

  • Staff

    9.2

  • Value for money

    8.2

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 17 April 2024

    8.0
    Great location. Great breakfast.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great Location. Public car park nearby.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    9.0
    Awesome and excellent
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location, service, all

    Stayed in March 2024

  • Reviewed: 25 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    For the love of esthetics, please change the shower curtain. It's moldy, falls apart and doesn't make you want to get into the bath at all. Come on guys, a small investment can improve the impression massively!

    Very friendly staff, good restaurant with authentic cuisine. As a fan of historic features and furniture, I found the room quite elegant with a French corbeille bed. The building itself is from 1653 and chas a lot of charm.

    Stayed in December 2023

  • Reviewed: 20 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice staff members! The hotel is really cosey and makes you feel at home already. But the staff makes it even better. I would go there again for sure 5*

    Stayed in December 2023

  • Reviewed: 31 October 2023

    7.0
    We were very satisfied. The setting and facilities were good. The restaurant wait staff very friendl
    • Leisure trip
    • Couple
    • Superior Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower head rather then shower wand

    Breakfast was very good. Room was well put together and comfortable.

    Stayed in October 2023

  • Reviewed: 26 October 2023

    9.0
    Spectacular, if back in the area will definitely stay again.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    More electrical outlets but seeing that it is over 300 years old can't really fault the property. Luggage to car situation is a little rough. You can drive to the front of the hotel but we didn't find that out until we were checking out.

    The view from our room was spectacular. We laid in bed and stared at the alps in all their glory. Cute bathroom with all needed amenities. Very clean and cozy. This place is in amazing shape for how old it is (300 years plus). The outside property was so nice. We found interesting things at every turn. Views of the castle from every angle. The area at the top of the hill would be perfect for a wedding. Staff was warm and helpful and the food was really good. Loved their was a lift as I had ALOT of luggage.

    Stayed in September 2023

  • Reviewed: 18 October 2023

    7.0
    Safety precautions is lacking.
    • Leisure trip
    • Group
    • Superior Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Old style bath tub that can be a hazard that you may tripped and fall. There wasn’t any sign’ posted that warned customer that the floor is wet. I slipped on the wet floor and did a leg split. Not a comfortable situation.

    Inside the old town.

    Stayed in October 2023

  • Reviewed: 17 October 2023

    7.0
    H.R.Giger and Swiss traditions: an unexpected but pleasing mix.
    • Leisure trip
    • Couple
    • Superior Quadruple Room
    • Stayed 1 night

    Some features are a little bit old fashioned, like keys.

    Perfect location, cozy and typical environment, friendly and available staff, good traditional cuisine .

    Stayed in October 2023

  • Reviewed: 16 October 2023

    8.0
    Cosy retreat for a fun stay!
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom could do with updating, a simple update to the shower head location so it can be used as a full body shower vs. hand shower would be a great improvement.

    Great views from our room facing the mountains with the most comfortable sleep of our vacation. My husband hasn't stopped talking about the great pillow! Lovely, cosy decor in a good sized room offering a great location & yummy breakfast in the morning.

    Stayed in October 2023

  • Reviewed: 10 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was delicious and the staff very nice

    Stayed in October 2023

  • Reviewed: 21 September 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice staff, good rooms, Beautiful view at the breakfast place outdoors!

    Stayed in August 2023

  • Reviewed: 15 September 2023

    9.0
    Excellent stay with pets allowed. Staff were friendly & helpful. A piece of history.
    • With a pet
    • Leisure trip
    • Group
    • Superior Quadruple Room
    • Stayed 2 nights

    Historical building with lovely woodwork. Included breakfast was good. Loved the location being right in the center of Gruyere. We could pull up in front of the hotel to unload but the car had to be parked in the parking lots available. Beautiful little town with lots to look at, all within walking distance.

    Stayed in August 2023

  • Reviewed: 2 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are a lot of mosquitos

    Stayed in September 2023

  • Reviewed: 2 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    Very friendly welcome. We were shown personally to our room and informed of the layout of the hotel. Unusual to have such service these days. Thank you to the young lady who was at reception!

    Stayed in July 2023

  • Reviewed: 24 July 2023

    8.0
    Good location but average rooms.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bed was not at all comfortable. It’s a small hotel-restaurant, so nobody is there all the time at the reception. Had to wait. Breakfast was from 8 to 10 am but already at 8.45 no orange juice, no bread etc.was left . The staff was missing and finally somebody looked for them. Brought juice and were asked to wait for bread as it was in the oven.

    Excellent location

    Stayed in July 2023

  • Reviewed: 21 July 2023

    9.0
    Really nice cozy hotel
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was nice but didn't have many options. Travel adapter didn't fit the sockets in the room, so couldn't charge devices.

    Amazing location right in Gruyeres. Room was pretty comfortable and quiet, with a cozy ambiance.

    Stayed in July 2023

  • Reviewed: 16 July 2023

    9.0
    Great location and terrace, modest hotel
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Despite the view and great services, the hotel is quite basic. It was totally fine for a weekend but it's not a fancy spot for a longer holiday.

    The location is perfect, right in the pedestrian village and with an amazing terrace overlooking the castle and valley around.

    Stayed in June 2023

  • Reviewed: 20 June 2023

    9.0
    Would definitely recommend staying here.
    • Leisure trip
    • Group
    • Superior Triple Room
    • Stayed 1 night

    Room - beautiful view of the medieval street outside our upstairs window and room for 3 singles. Would suggest asking for room in the back if possible as it was noisy with window open first thing in the morning.

    Stayed in June 2023

  • Reviewed: 5 June 2023

    9.0
    Such a beautiful town and the hotel was very charming. Would stay again.
    • Leisure trip
    • Group
    • Superior Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    It was very loud at night and early in the morning.

    The location is right in the old historical town and beautiful views from the back. Unfortunately our room backed up to the gravel road entrance for the food delivery so it was loud early in the morning. The staff were very kind and helpful and the breakfast was pretty good.

    Stayed in June 2023

  • Reviewed: 4 June 2023

    9.0
    great location , terrific staff and a great restaurant too thank you
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    first room was too small but they changed rooms which made us happy

    beautiful property great location

    Stayed in May 2023

  • Reviewed: 31 May 2023

    9.0
    Would absolutely stay here again.
    • Business trip
    • Solo traveller
    • Superior Triple Room
    • Stayed 1 night

    Bathroom fixtures were quite old and I felt a bit nervous they would come off the wall.

    Exceptional location, friendliness of staff, cleanliness, very comfy bed and linens.

    Stayed in May 2023

  • Reviewed: 18 May 2023

    7.0
    A very pleasant overnight stay in Gruyère in a traditional hotel
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Maybe clearer instructions regarding parking near the hotel for luggage drop off and then to park outside the village overnight.

    Breakfast was ok typical continental breakfast. The room had a lovely view of the mountains and fields. Staff were very friendly.

    Stayed in April 2023

  • Reviewed: 9 May 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room very comfortable

    Stayed in May 2023

  • Reviewed: 29 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was too soft to my taste, but fine for one night stay

    Central location, nice old style rooms

    Stayed in April 2023

Showing 1 – 25

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