Rue du Bourg 14, 1663 Gruyères, Switzerland
#4 of 11 hotels in Gruyères
Guests' ChoiceBased on 218 hotel reviews
8.4Cleanliness
8.8
Comfort
8.6
Location
9.6
Facilities
8.0
Staff
9.2
Value for money
8.2
Free WiFi
8.8
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End of dialog contentReviewed: 19 May 2024
Suresh
MalaysiaThe location and the friendly staff.
Stayed in May 2024
Reviewed: 17 May 2024
Christian
SwitzerlandRooms have seen better days - lots of broken tiles in the bathroom, broken hooks as well - but clean, functional - good place for a long weekend.
Gruyeres is tiny so everything is central :-) nice hotel, friendly staff, ok breakfast. Good bed and shower.
Stayed in May 2024
Reviewed: 14 May 2024
Ahmed
FranceFriendly staff, warm atmosphere
Stayed in May 2024
Reviewed: 17 April 2024
Wanna
ThailandGreat Location. Public car park nearby.
Stayed in April 2024
Reviewed: 2 April 2024
Gustavo
ArgentinaLocation, service, all
Stayed in March 2024
Reviewed: 25 December 2023
Jelizaveta
SwitzerlandFor the love of esthetics, please change the shower curtain. It's moldy, falls apart and doesn't make you want to get into the bath at all. Come on guys, a small investment can improve the impression massively!
Very friendly staff, good restaurant with authentic cuisine. As a fan of historic features and furniture, I found the room quite elegant with a French corbeille bed. The building itself is from 1653 and chas a lot of charm.
Stayed in December 2023
Reviewed: 20 December 2023
Jerry
SpainVery nice staff members! The hotel is really cosey and makes you feel at home already. But the staff makes it even better. I would go there again for sure 5*
Stayed in December 2023
Reviewed: 31 October 2023
Shannon
United StatesShower head rather then shower wand
Breakfast was very good. Room was well put together and comfortable.
Stayed in October 2023
Reviewed: 26 October 2023
Kim
United StatesMore electrical outlets but seeing that it is over 300 years old can't really fault the property. Luggage to car situation is a little rough. You can drive to the front of the hotel but we didn't find that out until we were checking out.
The view from our room was spectacular. We laid in bed and stared at the alps in all their glory. Cute bathroom with all needed amenities. Very clean and cozy. This place is in amazing shape for how old it is (300 years plus). The outside property was so nice. We found interesting things at every turn. Views of the castle from every angle. The area at the top of the hill would be perfect for a wedding. Staff was warm and helpful and the food was really good. Loved their was a lift as I had ALOT of luggage.
Stayed in September 2023
Reviewed: 18 October 2023
Meeilee
United StatesOld style bath tub that can be a hazard that you may tripped and fall. There wasn’t any sign’ posted that warned customer that the floor is wet. I slipped on the wet floor and did a leg split. Not a comfortable situation.
Inside the old town.
Stayed in October 2023
Reviewed: 17 October 2023
Andrea
ItalySome features are a little bit old fashioned, like keys.
Perfect location, cozy and typical environment, friendly and available staff, good traditional cuisine .
Stayed in October 2023
Reviewed: 16 October 2023
Tamryn
United Arab EmiratesBathroom could do with updating, a simple update to the shower head location so it can be used as a full body shower vs. hand shower would be a great improvement.
Great views from our room facing the mountains with the most comfortable sleep of our vacation. My husband hasn't stopped talking about the great pillow! Lovely, cosy decor in a good sized room offering a great location & yummy breakfast in the morning.
Stayed in October 2023
Reviewed: 10 October 2023
Claudia
SwitzerlandThe breakfast was delicious and the staff very nice
Stayed in October 2023
Reviewed: 21 September 2023
Calvin
FranceNice staff, good rooms, Beautiful view at the breakfast place outdoors!
Stayed in August 2023
Reviewed: 15 September 2023
Kerryn
AustraliaHistorical building with lovely woodwork. Included breakfast was good. Loved the location being right in the center of Gruyere. We could pull up in front of the hotel to unload but the car had to be parked in the parking lots available. Beautiful little town with lots to look at, all within walking distance.
Stayed in August 2023
Reviewed: 2 September 2023
Jing
SwitzerlandThere are a lot of mosquitos
Stayed in September 2023
Reviewed: 2 August 2023
Barbara
SwitzerlandVery friendly welcome. We were shown personally to our room and informed of the layout of the hotel. Unusual to have such service these days. Thank you to the young lady who was at reception!
Stayed in July 2023
Reviewed: 24 July 2023
Viney
BelgiumBed was not at all comfortable. It’s a small hotel-restaurant, so nobody is there all the time at the reception. Had to wait. Breakfast was from 8 to 10 am but already at 8.45 no orange juice, no bread etc.was left . The staff was missing and finally somebody looked for them. Brought juice and were asked to wait for bread as it was in the oven.
Excellent location
Stayed in July 2023
Reviewed: 21 July 2023
Volodymyr
SwedenBreakfast was nice but didn't have many options. Travel adapter didn't fit the sockets in the room, so couldn't charge devices.
Amazing location right in Gruyeres. Room was pretty comfortable and quiet, with a cozy ambiance.
Stayed in July 2023
Reviewed: 16 July 2023
Maya
United KingdomDespite the view and great services, the hotel is quite basic. It was totally fine for a weekend but it's not a fancy spot for a longer holiday.
The location is perfect, right in the pedestrian village and with an amazing terrace overlooking the castle and valley around.
Stayed in June 2023
Reviewed: 20 June 2023
Anne
CanadaRoom - beautiful view of the medieval street outside our upstairs window and room for 3 singles. Would suggest asking for room in the back if possible as it was noisy with window open first thing in the morning.
Stayed in June 2023
Reviewed: 5 June 2023
Kim
United StatesIt was very loud at night and early in the morning.
The location is right in the old historical town and beautiful views from the back. Unfortunately our room backed up to the gravel road entrance for the food delivery so it was loud early in the morning. The staff were very kind and helpful and the breakfast was pretty good.
Stayed in June 2023
Reviewed: 4 June 2023
Michelle
Australiafirst room was too small but they changed rooms which made us happy
beautiful property great location
Stayed in May 2023
Reviewed: 31 May 2023
Stacy
United StatesBathroom fixtures were quite old and I felt a bit nervous they would come off the wall.
Exceptional location, friendliness of staff, cleanliness, very comfy bed and linens.
Stayed in May 2023
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