Torres del Paine, Chile
Positive section of review
The hotel room provided us with a magnificent view facing the Grey Glacier and the Torres del Paine mountains. There was one fantastic member of the restaurant during breakfast who spoke good English, was welcoming and very helpful. She is in the wrong job...move her to the reception please. She will do a fabulous job.
Negative section of review
The rooms are poorly furnished. They carpets were not clean and vacuumed and there was grit in the carpets and walking barefeet was not nice. There are no tea/coffee making facilities. A hotel should provide atleast two bottles of complimentary water. The room temperature was too warm and uncomfortable to stay in or sleep inspite of turning off the radiator. Opening a window is impossible as the wind blows it shut. Food was average and expensive. Breakfast was quite basic. It would be nice to have competent reception staff who are able to speak English. The whole world does not speak Spanish, but the whole world today largely communicates in English. The Hotel knows it has the best location and therefore spends no effort to be the best in service, quality or go the extra mile. That is its major drawback
Santiago, Chile
Positive section of review
Spacious and comfortable room. Wide range of options at the buffet breakfast. Excellent food and drinks in the Bristol Restaurant and also at the bar. Very helpful reception staff, and especially so in helping to quickly track down a bag that was inadvertently left in a taxi. Top marks for that!
Santiago, Chile
Positive section of review
The hotel is decent. It's quite an older hotel so everything is starting to get dated. But everything was comfortable enough. The breakfast provided was good but nothing special.
Negative section of review
I left my bag there while I went to hike Patagonia and when I came back, my laptop had been stolen out of my bag that was supposedly locked in a "safe" room. The staff has no idea who did it or was willing to let me look through the security footage of the areas. Not even an inkling of being helpful if I wasn't there to keep pushing for more details. Dinner at the restaurant was a little overpriced for the taste and quality. Recommend just walking outside to other restaurants and you'll get better bang for your buck.
Castro, Chile
Positive section of review
Wonderfull location, specially like the view and the design of the apartment. Nice materials and very good heating. Very good attention, the personal is very kind and helpful.
Negative section of review
nothing
Curacaví, Chile
Positive section of review
We love waking up in the countryside & awesome breakfast served by exceptionally friendly host owners Christian & Jorge using produces from their garden & farm.
Negative section of review
None
Hanga Roa, Chile
Positive section of review
Nice quiet location with several Moai just a minute's walk away. Several resto bar options within 10-12 minutes (on foot). Friendly and helpful staff.
San Pedro de Atacama, Chile
Positive section of review
The installations and the locations are breathtaking. The service and the food are incredible! Would have loved to stay more nights!!
Negative section of review
It was all perfect!
Santiago, Chile
Positive section of review
close to the airport, friendly staff and a nice homely feel to the place.
San Pedro de Atacama, Chile
Positive section of review
The lady who owned the site was very accommodating
Santiago, Chile
Positive section of review
Nice boutique style property.
Negative section of review
Rooms could be cleaner and offer more brighter lighting. Breakfast is good but not generous or extensive.