Hoi An, Vietnam
Positive section of review
I have travelled to alot of places and this is the only place I would give 100% satisfaction. Staff so friendly and happy to help with any situation. My husband has a mobility problem the entire staff help with getting up from seats to supporting him down the stairs. The customer service representative, sorry didn't write her name down, was excellent. She meet us each day with a hello and asked about the day and want we were doing and helped with any queries were had. The food and drinks were excellent. My husband had a few days in bed and the staff brought extra water and towels for him. I can't recommend this resort highly enough. We will be back. Thanks again.
Negative section of review
Nil
Hanoi, Vietnam
Positive section of review
Compact, yet clean, and comfortable rooms. Good buffet breakfast that changed daily. Mr Minh at the rooftop pool bar was very friendly and happy. Upon checkout, we experienced some delays with our vehicle transfer to Halong Bay. Both Zoe and Leo were excellent in the way they contacted the cruise company on our behalf and helped us secure new transport to Halong Bay. They were wonderful. I recommend this hotel.
Hoi An, Vietnam
Positive section of review
Where do I start? The Staff beautiful accomodating people especially Kim. The Room best room I’ve ever stayed in my Vietnam trip. The Pool so very refreshing and clean Very close to the beach 50m
Negative section of review
Liked everything about it.
Phan Thiet, Vietnam
Positive section of review
the grounds were beautiful, & the options for activities were great. Room was spacious clean & comfortable. Staff couldn’t do enough for you. Highly recommend
Negative section of review
nothing
Hanoi, Vietnam
Positive section of review
the location, located near to attractions but in a less busy street. the room is spacious enough and clean
Negative section of review
I thought they were washing machine provided however there was none
Ho Chi Minh City, Vietnam
Positive section of review
Overall good spot for staying and working, very convenient. Good staff and clean property.
Negative section of review
Could keep the kitchen on for some basic food, even for cutlery had to ask only during breakfast time.
Sa Pa, Vietnam
Positive section of review
Lovely view and very pretty surrounds.
Negative section of review
Very little water! Ran a bath (in the afternoon, as advised) and the water ran out when it was half full. Not just the hot water, all the water. We had no water in our room for the rest of the evening!The next evening, we had water for showers, but no hot water! Was not ideal, as we were leaving the next day to start traveling home. No fridge in the room. Also, the big fancy TV in the room was fitted to the wall, where it was not facing the couch or the bed. Very odd. The bar/outdoor dining area was closed off. Otherwise, was clean and a good spot, a short walk through the back streets to the village square.
Hoi An, Vietnam
Positive section of review
Proximity so close to everything 😀
Da Lat, Vietnam
Positive section of review
Exceptionally clean
Negative section of review
Nothing
Da Nang, Vietnam
Positive section of review
Good location
Negative section of review
Quite shabby. On 11th floor. Mouldy damp bathroom ceiling. Very tired room.