The pool

Stayed in April 2024

convenient location for us closer to the highway and car rental place; not a very walkable area but less busy and noisy than downtown

Stayed in February 2024

The air conditioner didn't work in the room we were given. Had already unpacked by the time we realized the place was not cooling down. Talked to the staff and were given another room. A bit of a hassle to move to another room and start over as it took away time from exploring the area. Also, the location isn't what I was expecting. I thought there would be more to see/do nearby but that wasn't the case.

The breakfast was really good. The staff was nice and helpful.

Stayed in March 2024

They are super strict on checkin time. Absolutely no way before 3pm. Breakfast was buffet and pretty meh.

Nice place. Has room service. Some staff speak English, but all are willing to try to understand my bad Spanish. It is a events hotel, so be prepared for large noisy groups at all meals and through the day

Stayed in March 2024

Not able to have lunch at the hotel.

Most were good

Stayed in March 2024

The hotel is frequently used by large tour groups and the restaurant can get busy when tour groups all go to the Restaurant at the same time.

Lovely rooms, good pool, bar and restaurant

Stayed in March 2024

Location of the hotel was quite a way out from San Jose centre. Not many bars/restaurants within close proximity.

Room was incredible spacious and bed were massive Hotel itself was very well kept, and the offstreet parking saved a lot of stress Breakfast was magnificent. In Costa Rica for 2 weeks and this was by far the best we ate. Pool was lovely.

Stayed in February 2024

Rooms are very dated and utilitarian. The bar and restaurant are OK but the bedroom was spartan, broken handle on wardrobe, threadbare towels, uncomfortable chairs and sofa from the 1970's. No sense of luxury. OK for a very short stay as a simple stopover. Not very central for down town San Jose - a good 25 minute walk.

Plenty of Room in the hotel room itself which was clean and tidy

Stayed in February 2024

Friendly, helpful staff.

Stayed in January 2024

Great boutique feel, lovely staff.

Stayed in November 2023

Rooms are quite dark not much lighting. Alarm was set by last guests and not turned off or checked by cleaners so went off on the middle of the night!

Great location for us as we didn’t want to be right in the centre and was easy to get to the airport. Big spacious room. Great secure parking and our car hire company picked up from this hotel. Only stayed for one night as had a early flight to catch the next morning so can’t comment on anything’s else.

Stayed in November 2023

The room cleaning was not satisfactory (quite dirty to be honest) and the drain in the shower was clogged. We were standing I water when we showered. The room was thin-walled and not very soundproof.

Very nice staff and great breakfast. The hotel had what we wanted for one night after touching down in San Jose from a long-haul flight. Great outdoor space for relaxing.

Stayed in November 2023

Location was a bit far from the centre of San Jose

Stayed in October 2023

room service very good

my only suggestion is to upgrade the toilet position of room 210, it is a very tight from the shower glass wall to the laboratory. I think it needs to be wider. Also, the lightning in the room is very, very poor. My othwer suggestion is to have a mini refrigerador in the room. Room service was very good!!!!!

Stayed in October 2023

Mattresses were quite firm. Location was somewhat away from the main city shops

Beautiful pool and restaurant area. Staff on reception were always available and attentive. Lovely big rooms with modern bathrooms.

Stayed in September 2023

The lighting of the room. I found the central lighting of the room could have been better. It could be that the shades of the center light might be lighter, stronger light bulb wattage or placement of the center light might solve the issue.

It was quite the value. Staff was friendly, rooms were clean, and the food was good. Special shout out to Raquel as she went beyond expectations to make it a very pleasant experience. With the location of the Hotel not in the heart of the city but within walking distance, I found it very nice to be able to walk to the heart of the city but to be able to come back and have the peaceful solitude when needed.

Stayed in October 2023

Airport taxi way overpriced (35 USD or 10 USD with Uber) Lots of construction happening throughout the day - not very relaxing

Accessible pool Comfortable sunloungers Very large bed Modern bathroom Good selection at breakfast

Stayed in September 2023

Could of maybe had extra blankets

Pool area was amazing. The junior suite was so big and had lovely facilities including double shower and a coffee machine and complimentary chocolates.

Stayed in June 2023

No fridge in the room (which we were aware of as we had read that in the reviews but still it should be standard in this hotel category). This comment does not have any effect on our rating but we wanna mention it: we understand that hotels use the shoulder season for maintenance and renovation. But being woken up by construction noise at 6am on a Saturday morning is not nice. It was the room next or second next to ours but one floor above but the workers had installed a ‚waste chute‘ and were throwing stuff through it down into the truck. It did not look like the hotel was fully booked so maybe they could have done a bit better when allocating the suites and leaving those idle which were most affected by the works. I do NOT post the picture I have taken.

Junior Suite was spacious, two twin beds, air con, TV, safe, wardrobe, small desk with a chair, couch. Breakfast was good, type of a serviced buffet. Pool area was ok (I simply assume there are not enough sunbeds if the hotel is busy).

Stayed in June 2023

The bedroom is old not going with the hotel(in particular the wash room). It doesn’t have fridge which is expected in 4 star hotels.

Breakfast is very good. A lot of choices!

Stayed in May 2023

Airport shuttle quoted USD35 each way, but I was charged USD 40 when paying with credit card, without advance notice!

Nice little hotel close to Sabana Park. Location close to what I needed on this trip, but otherwise in a non descript area. Beautiful inner yard, with birds taking dips into pool. Breakfast at the poolside was wonderful.

Stayed in May 2023

Reception was hit and miss on friendliness - everyone we interacted with was pleasant to very kind, but our initial reception was less than warm. One restaurant recommendation that we took seemed to be a bit odd (the restaurant asked where we were staying - it seemed like it was a referral/kick-back deal) - the food was fine, but I think we would have been better seeking out something on our own.

Breakfast was wonderful (a lot of variety and the staff was very helpful). AC worked well and the room was very clean. I was able to do a late check-out ($30 extra). The pool looked lovely, however it was a bit crowded and we didn't have the opportunity to use it.

Stayed in April 2023

Killer breakfast

Stayed in May 2023

I didn’t like that my first floor window faced the pool and restaurant. It feel like anyone could look into my room unless I had the blinds closed.

I enjoyed having so many breakfast options and a restaurant in the hotel. The location was far enough away from the sounds of downtown but close enough that you could walk there. It was also nice to be so close to the grocery store.

Stayed in May 2023