Santa Ana de San Jose, 21003 Fortuna, Costa Rica
#30 of 111 hotels in Fortuna
Guests' ChoiceBased on 447 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.3
Facilities
9.3
Staff
9.3
Value for money
8.9
Free WiFi
8.0
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End of dialog contentReviewed: 16 May 2024
Alessandra
SwitzerlandBreakfast was good but it could be more variety and quality. However the lunch and dinner were great!
Stayed in May 2024
Reviewed: 15 May 2024
Nathalie
PolandA kettle in the room would be great
Very spacious rooms with great view. We liked the early and good breakfast
Stayed in May 2024
Reviewed: 13 May 2024
David
United StatesThe breakfast and the whole place was fantastic. 100% on everything.
Stayed in May 2024
Reviewed: 12 May 2024
Olivia
United StatesThe bed could have been more comfortable.
I liked the very nice grounds and view of the volcano. Facilities and staff were super nice. Breakfast buffet and staff were great. I loved the private lodging cabana.
Stayed in May 2024
Reviewed: 6 May 2024
Philipp
Czech RepublicOnly one thing we have to complain about is the food being served in the evening. It is too much expensive, to pay 12$ for a sparkling Pellegrini water 0,7 ltr. (the bottle of Pellegrini cost aprox. 1,50 € in our country) is a bad joke. The food we got - dinner- was not tasty at all, we ordered 4 different meals, all were terrible. That’s why we decided not to eat at the hotel restaurant and we went to eat to the city. When we travel abroad very often, we visited many countries like Japan, USA, Canada … and also many other European countries, but the food at the hotel Lomas was the most expensive we have ever had.
The bungalows were very nice and clean. In general the staff was very friendly and very helpful. We enjoyed the breakfast, really tasty. The surrounding of the hotel is lovely too.
Stayed in April 2024
Reviewed: 4 May 2024
Anna
CanadaNature, wildlife , serenity , views, staff, food , pool area
Stayed in April 2024
Reviewed: 30 April 2024
Chuan
United KingdomFood and drinks pricing was a little too high
Great views, great location away from crowded town, great staff, amazing room.
Stayed in April 2024
Reviewed: 30 April 2024
Susan
United StatesGorgeous grounds, friendly staff, and great location. Josie at the front desk went above and beyond to help us.
Stayed in April 2024
Reviewed: 29 April 2024
Stacy
United StatesNothing- it was excellent!
The location is beautiful and although you are at the base of the volcano with nothing but nature surrounding you, it is the ideal location for exploring all La Fortuna and the Arenal area have to offer.
Stayed in April 2024
Reviewed: 27 April 2024
Jared
CanadaThe lunch and dinner are both relatively pricey, and the options start to get a bit monotonous, especially because you're in a secluded location and you'd have to take a cab into town to get something else to eat.
Absolutely gorgeous property and facilities. Lovely, helpful staff and a truly great breakfast.
Stayed in April 2024
Reviewed: 27 April 2024
Vaitheki
CanadaThe view is amazing and the staff are really friendly. They helped me organize tours and booked my transfer to Manuel Antonio.
Stayed in April 2024
Reviewed: 19 April 2024
Stephen
United Statesnothing
Staff was efficient and friendly. Facilities were great. View of volcano was awe inspiring
Stayed in April 2024
Reviewed: 18 April 2024
Jolene
United StatesThe shower temperature was a bit temperamental- very difficult to achieve water that wasn't either freezing or scalding. We were also soured a tad while checking out when we learned that losing a towel card (a small laminated piece of paper) was a $20 charge. I would understand the charge for losing or not returning a towel but $20 for the card seems a bit excessive.
The bungalows and facilities were all clean, comfortable, and beautifully kept. The location was fantastic and had amazing views of Arenal and the grounds dense with lush vegetation. Breakfast was delicious and the wait staff were friendly.
Stayed in April 2024
Reviewed: 17 April 2024
Aneta
IrelandThe property and its surroundings are amazing. It was truly a great experience for - standalone bungalows give you so much privacy. The nature around it can be observed from the balcony - this was so enjoyable during our morning coffee time. The hotel staff was also so helpful and got us through one transport emergency.
Stayed in April 2024
Reviewed: 15 April 2024
Mark
United StatesI did not see a gym on site. It would be nice to have a gym.
The rooms were comfortable and the front patio facing toward the volcano was nice. Breakfast was good too and the stay were very friendly.
Stayed in April 2024
Reviewed: 12 April 2024
Kathryn
United KingdomAmazing views. Lovely lodge with good facilities. Good pool area and bar. Lots of wildlife
Stayed in April 2024
Reviewed: 12 April 2024
James
United KingdomBreakfast could start at 6:30 for anyone going on an early tour
Lovely location, peaceful and very tropical.
Stayed in April 2024
Reviewed: 2 April 2024
Kellie
United KingdomNothing
Lovely pool area, facilities good, rooms good size and beautiful gardens.
Stayed in March 2024
Reviewed: 20 March 2024
Elizabeth
United KingdomWe thought the food and bar was very expensive. Coffee was provided in the room but no tea.
Our room was excellent and gardens outstanding. We had a new room on stilts with a double jazzi bath on the rear balcony surrounded by forest planting. All of our tours were good, the bird hike guide was amazing. Food on the whole was very good.
Stayed in March 2024
Reviewed: 17 March 2024
Helen
United StatesBreakfast fabulous ! Great atmosphere
Stayed in March 2024
Reviewed: 13 March 2024
Liwei
United StatesBeautiful surroundings and lovely staff!
Stayed in March 2024
Reviewed: 4 March 2024
Masha
Canadaeverything was great
Great location close to everything, very nice hotel and cozy rooms. We liked the breakfast buffet it offered a lot of choices.
Stayed in February 2024
Reviewed: 19 February 2024
Raluca
RomaniaThe food was ok but didn’t match the attention to details invested in the architecture and landscape.
We really enjoyed this beautiful bungalow with two terraces in the middle of nature. Although the resort is quite big, we had all the intimacy while admiring beautiful plants, birds and butterflies. The complimentary coffee in the room was very good.
Stayed in January 2024
Reviewed: 17 February 2024
David
United KingdomThe noise from behind 102 chalet but reception did get it stopped twice.
Location! The brand new hot spring huge swimming pool! Amazing breakfast. Yoga platform. Clear view of volcano 🌋 and so many birds.
Stayed in February 2024
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