Loureiros, 12, 15704 Santiago de Compostela, Spain
#14 of 110 hotels in Santiago de Compostela
Guests' ChoiceBased on 209 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.6
Facilities
9.2
Staff
9.8
Value for money
9.0
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 May 2024
Maria
United StatesBreakfast could be better organized. Should not have to wait for table if we had a reserved time. Staff was doing their best but the space is not suitable for the number of guests
Staff was very accommodating and friendly.
Stayed in May 2024
Reviewed: 30 April 2024
Jim
United StatesRoom rate a little too high
Style, cleanliness, location, staff
Stayed in April 2024
Reviewed: 28 April 2024
Stuart
United KingdomMy be a small bar.
Breakfast was delicious and very good value. The staff were very welcoming , friendly and accommodating. Good value all round.
Stayed in April 2024
Reviewed: 27 April 2024
Daniel
United KingdomNo bar but plenty around the area.
Staff were excellent, so friendly
Stayed in April 2024
Reviewed: 27 April 2024
Kimberly
United StatesNothing
The room was beautiful. The staff helpful. Very friendly staff
Stayed in April 2024
Reviewed: 27 April 2024
Suzanna
United StatesThis is not a problem with the hotel per se. Parking is not adjacent to the property, as with most of the hotels in the historic area, and it takes some time and walking to drop bags, park and return. This did not change any decision or rating of our hotel stay.
The staff is exceptional, very helpful and attentive. Breakfast is excellent and of good value, including a large array of fruit, yogurt, cereals, breads, cheese, ham, and jams. The room was clean and beds comfortable. The hotel is located a few blocks from the fascinating historic center and it’s easy to explore and return. We were sad to leave!
Stayed in April 2024
Reviewed: 15 April 2024
Bernard
SingaporeNone.
Location is closed to the Cathedral. Many restaurants and bars in the vicinity. Clean room and comfortable bed. Staff were extremely helpful.
Stayed in April 2024
Reviewed: 5 April 2024
John
SpainLocation and the staff
Stayed in April 2024
Reviewed: 3 April 2024
Luzia
SpainDifficult access for parking
Great hotel with incredible location, the staff was very nice and friendly making sure everything was great
Stayed in April 2024
Reviewed: 27 March 2024
Orfila
ArgentinaNothing.
Room, location and staff.
Stayed in March 2024
Reviewed: 19 March 2024
Philip
United KingdomThe staff were fantastic and very helpful
Stayed in March 2024
Reviewed: 10 March 2024
Alistair
United KingdomAs with many of the hotels etc. in Santiago parking is difficult and a nearby public parking lot cost 15 euros per day. It was within easy walking distance to hotel once car was parked. Just a small inconvenience.
Beautiful small hotel just outside old town. Staff are amazing and nothing too much trouble. The continental breakfast will not disappoint at 9 euros. Staff made us coffees on request at any time of the day or night. Would be nice to have a small bar area.
Stayed in March 2024
Reviewed: 8 March 2024
Janis
United Kingdomsimply my favourite place to stay in Santiago!!
Stayed in March 2024
Reviewed: 2 March 2024
Alistair
SpainA lovely boutique hotel with very friendly staff. The rooms on the 3rd floor have high vaulted ceilings. Had two nights but could have quite easily stayed more!
Stayed in March 2024
Reviewed: 17 November 2023
Marc
Australianothing
Staff were amazing. Very cute small hotel, great location.
Stayed in October 2023
Reviewed: 4 November 2023
Matthew
United StatesGreat style, great staff, quiet, clean, easy walk to everywhere
Stayed in November 2023
Reviewed: 30 October 2023
Jon
United KingdomNothing
Very handy for the city centre, without the noise and expense. Great breakfast, lovely staff.
Stayed in October 2023
Reviewed: 27 October 2023
Bruce
United StatesAll good.
Everything. The staff was especially friendly and helpful. Breakfast was very good and priced appropriately. Not located in el casco viejo but I chose this hotel for that reason.
Stayed in October 2023
Reviewed: 17 October 2023
Robert
United KingdomAbsolutely nothing.
Hotel Altair is a small but very comfortable hotel within a short walk of all the attractions in Santiago. The car parking was a few minutes drive away but excellent and secure. The receptionist explained how to get to it very well and it cost 15.85 euros for 24 hours. Breakfast was excellent with everything to suit the majority plus a selection of home made jams to go with the rustic bread or croissants. We would definately recommend this hotel.
Stayed in October 2023
Reviewed: 13 October 2023
Yonatan
IsraelThe loveliest stay & staff, spacious and tidy room, super breakfast, tranquil and calming experience during a tough time.
Stayed in October 2023
Reviewed: 8 October 2023
Patricia
United StatesImpeccable!
Stayed in October 2023
Reviewed: 7 October 2023
Andre
AustriaThe hotel is located next to a nightclub and the noise kept us awake until the early hours with noisy revellers. Will use the hotel again but on another side of the building.
Helpful staff, comfy room and perfect location for the cathedral.
Stayed in September 2023
Reviewed: 4 October 2023
Eitan
IsraelThe staff is extremely high service oriented. Location is excellent. Rooms are well
Stayed in October 2023
Reviewed: 2 October 2023
Denisa
United KingdomAmazing accommodation, we definitely enjoyed our stay! It has a perfect location. It's close to the centre, however, it is in a quite quiet street. The room was spacious and clear. The juliet balcony was very lovely and we had a nice view on the sunset. We asked for a kettle to be in the room and the staff arranged that. They also explained how it is with parking in the city and directed us where to leave our car. I loved the nice touch at the end of our stay where they left a hand written thank you note and sweets. I'd definitely come back if I stay in Santiago!
Stayed in August 2023
Örebro, Sweden
Briksdalsbre, Norway
Las Terrenas, Dominican Republic
Pattaya Central, Thailand
Santa Maria, Cape Verde
Nin, Croatia
Warrnambool, Australia
Hue, Vietnam
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content