Swimming pools were not heated, there was nobody using them (end of April) since the water was so cold. Snackbar was also closed. There's a bit of a drive to get out of the hotel neighbourhood. Food at the restaurant was well made, but nothing fantastic. Hotel is on the path of incoming airplanes for the Tenerife South airport so there is constant airplane traffic (every 10 to 15 minutes) during the day. We knew that when we booked and it didn't bother us. We are not coming back to this hotel again.

Hotel is big and there is paid parking inside. Restaurant wasn't busy when we were there, staff at the restaurant were very friendly.

Stayed in May 2024

Rooms could do with a lick of paint and say the bathroom mirrors replaced. It's the little details that would make the difference.

Staff very welcoming. Buffet dinner and breakfast great choices. Bed very comfy. Closeness to airport.

Stayed in May 2024

Not so clean

Close to airport. Tasty breakfast

Stayed in February 2024

Old furniture, too much nice inside and outside the room

If you like to play golf and quite night it’s nice

Stayed in May 2024

The planes flying over the hotel every 5 minutes to land. Pool was small and freezing cold. No room service available.

The room was very spacious and bed and sofa was comfortable. The location was great as it was a 10 minute drive from the airport.

Stayed in April 2024

Food was not good at all.

Stayed in April 2024

Breakfast was quite ok but wouldn't buy it for every morning. Bit boring for 10 eur selfservice buffet. Bar at the cellar was quite horrible from 80's. Why there was no nice cafe / evening bar beside the pool area ? or near the beautiful entrance. Long corridors and rooms were old and worn.

Lobby and entrance seems luxorious. Pool area is quite nice. Personell were nice and friendly.

Stayed in April 2024

Decoration

Comfortable and spacious apartment perfect for summer hollidays

Stayed in March 2024

Check-in time was rigidly 3pm. Staff wasn’t courteous in the beginning. WiFi is poor. Apps aren’t working in the TV. Buffet food is sick 🤢

Spacious, Recreational set-up, pool.

Stayed in March 2024

Location too near runway, buffet a bit like school meals, buffet area noisey

Facilities as expected, nothing spectacular

Stayed in March 2024

Location and clean

Stayed in March 2024

Rooms were a bit dated 😳

Hotel was lovely, good location and staff were very good.

Stayed in March 2024

Slippy floor when wet in bathroom I had a fall but thankfully no after affects!! Just got a fright😂😂

Handy to my apartment???

Stayed in March 2024

Read some bad reviews for this hotel and the food on trip advisor and so was worried about the stay. However the hotel was lovely, the room was huge, the staff were lovely and and the food was nice and fresh. The choice wasn't huge but it was very good for the price. If you're looking for a chilled break in this location at a very cost effective price then this is a good choice.

Stayed in February 2024

Definitely not a 5* hotel, in need of some renovations throughout as looking very tired and lots of broken sun loungers, rooms are VERY dated. Rooms weren’t cleaned once in 5 days.

Location was perfect.

Stayed in March 2024

Self catering was a joke we had to pay 5 euros a night and when we paid it was not that good.No microwave dodgy cabinet doors kettle knocked it’s self before boiling and we finished boiling the water in a pan ,after that the kettle would switch itself back on quite dangerous I think. Premium prices on poor branded drinks

Spotlessly clean

Stayed in February 2024

The extra cost to use the kitchen that was in the room felt really strange and unconformable. We didn’t plan to cook, but not to be able to serve some fruits on a platter or use a bowl for some chips, that was not cool. Also, the parking entry key card never worked, we always had to buzz the reception so they would open the gate.

The room was spacious and clean. A big plus was the buffet restaurant we could use anytime we craved for a good breakfast or dinner. The private parking was also a plus.

Stayed in February 2024

Location is very relaxed compared to Los americas

Clean rooms and friendly staff

Stayed in January 2024

Housekeeping left us down.Stayed mon-frid at not once room got cleaned.Complained at reception 2 days on the row,got clean towels. All public areas in hotel clean and tidy.Just room service cleaning left us disappointed.

Location- very nice,quite area,not far away from airport.Staff was friendly.Not over advertised spa,should do more package offers. Great buffet,good entertainment.Bus stop just outside the building.Rooms are spacious.

Stayed in February 2024

The internet was basic

The food was better than I expected

Stayed in February 2024

Being charged extra for children to stay in room after paying for a family room that accommodated 4 people. Areas of the property smelt of drains. Choice of food was limited. Music in entertainment room too loud. No sound proofing of rooms, no privacy on balcony. Water wasn't replenished in room.

Pleasant staff, quiet location, spacious rooms, amazing weather. Always a vegetarian option. Very clean - room cleaned every other day. Games room for kids.

Stayed in February 2024

One night some room nearby was messy until 2 am, and they left a lot of rubbish on the common corridor

The service and the breakfast and dinner choices

Stayed in February 2024

The pillows were uncomfortable. The lighting was too bright, no warm LED’s. No warm swimming pool. One could be warm by putting a cover on it at night.

The room was big and good selection of television channels

Stayed in February 2024

The wine was not good the food was cold,. |I paid for a safe and never got the deposit back

The hotel is nice in nice location and staff try hard

Stayed in January 2024