La Puebla, 20, 09004 Burgos, Spain
#33 of 43 hotels in Burgos
Guests' ChoiceBased on 146 hotel reviews
7.8Cleanliness
8.5
Comfort
8.2
Location
9.3
Facilities
7.7
Staff
8.8
Value for money
8.1
Free WiFi
7.9
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End of dialog contentReviewed: 14 May 2024
Chelsea
United StatesSmell of cigarettes in the lobby but that is downstairs and far from the room so it didn’t affect most of our stay.
Great location near cathedral and great restaurants (try Curcuma and Bosque Encantando!!), tea available in the lobby at all hours, very nice clean room and bathroom.
Stayed in April 2024
Reviewed: 8 May 2024
Nancy
United StatesBig, comfortable bed, friendly hospitality from Lorenzo, self check-in is impersonal but efficient
Stayed in May 2024
Reviewed: 28 April 2024
Douglas
United StatesThe hotel is next to a discotheque or bar that played loud music and flashing lights until about 4am. I had to wear earplugs in my room.
Staff was excellent. Room was clean.
Stayed in April 2024
Reviewed: 20 April 2024
Peter
AustraliaStaff manager was very helpful and moved my room as the heating was not working in the originally allocated room
Stayed in April 2024
Reviewed: 10 December 2023
Jac
NetherlandsPerfect location. Modern reconstructed rooms.
Stayed in November 2023
Reviewed: 2 December 2023
Carmen
SpainLocation, room, ..
Stayed in December 2023
Reviewed: 30 September 2023
John
United StatesHad to use a fan to keep cool at night
Clean room, with private bath.
Stayed in September 2023
Reviewed: 20 September 2023
Brett
New ZealandThe only thing that let them down was the air conditioner not working, and the fan provided was really not enough without opening the windows all night
The staff was ultra friendly and helpful
Stayed in September 2023
Reviewed: 19 September 2023
Annemarie
United StatesAir conditioning was broken and they were in a heat wave. That was rough.
It was close to everything but still on a quiet street. The staff was very friendly. They let me keep my bike in my room.
Stayed in August 2023
Reviewed: 13 September 2023
Mick
United KingdomI can't comment on the staff as I didn't see anyone. As it was a Sunday I arrived the hotel switches to automatic check in.
Location was good and hotel was clean.
Stayed in September 2023
Reviewed: 2 August 2023
Geoffrey
United Kingdomwe had completed most of the online check in before we arrived. however on arrival we has to stand in front of a large screen in reception and complete it again and in front of other people who could see our details. Breakfast was of poor quality and not value for money.
Stayed in July 2023
Reviewed: 28 May 2023
Marijana
Australiamy room was located on the top level and had only a roof window, i would have really liked a street window
great central location, very clean and comfortable, i stayed 3 nights
Stayed in May 2023
Reviewed: 14 May 2023
Leslie
Puerto RicoNo complaints
The staff was great, very helpful. The room was very clean and comfortable. Plenty of hot water.
Stayed in May 2023
Reviewed: 13 May 2023
Leslie
Puerto RicoThe blow dryer would shut off after 30 seconds. Don't know if it was a power saver or just a bad blower.
Very nice, the room was nice and warm considering the cold temperature outside. The staff was considerate and very helpful.
Stayed in May 2023
Reviewed: 20 April 2023
Joana_fernandes
Portugalwhite light on the room, view.
bed, room size, shampoo and shower gel available, staff, easy check in and check out.
Stayed in April 2023
Reviewed: 20 April 2023
Andrew
United KingdomParty of 12 12 year old unsupervised on the floor above our room, running up and down the corridors like a herd of elephants, the staff go home at 22.00 hour and therefore nothing was done when they kicked off at 1.00 in the morning
Good central location, clean spacious rooms. Excellent reception staff, friendly and efficient
Stayed in April 2023
Reviewed: 16 April 2023
Brian
DenmarkGood location for a fair price
Stayed in April 2023
Reviewed: 2 April 2023
Joyce
United KingdomShower room was a bit poky
Enjoyed the central location though could be a bit noisy in the early hours. All good natured fun though.
Stayed in April 2023
Reviewed: 16 February 2023
Niamh
SpainThe tap in the bathroom did not work properly- no cold water and was not fixed during my three day stay. Also, the TV didn't work properly- interrupted reception constantly so I couldn't use it which was very disappointing. There was no option to get breakfast which was a shame as there is a nice dining area.
Very central location. Nice, obliging reception staff who tried their best to be kind and helpful especially lovely Gabriella!
Stayed in February 2023
Reviewed: 5 January 2023
Lucas
SpainUnfortunately the hotel is right above a party area. Not a problem if you don't mind the noise till 5AM
Amazing staff and room was in great conditions
Stayed in December 2022
Reviewed: 15 December 2022
Santiago
SpainThe Bathroom had a glass door, there is no privacy at all inside it. It is possible to stare at the toilet from de bed.
It was very clean and the location was excellent
Stayed in December 2022
Reviewed: 14 October 2022
Mark
SwitzerlandNo human interaction ( checkin kiosk ).
Very clean rooms and central location. Shower is great!
Stayed in October 2022
Reviewed: 6 October 2022
Karen
United StatesGreat location! Room was comfortable and clean. Coffee machine in lobby was a plus!
Stayed in October 2022
Reviewed: 21 September 2022
Alan
IrelandBit noisy outside but didn't go on too late
Excellent location Very good value for money Lovely room. Comfy bed. Very close to the Wonderful Cathedral
Stayed in September 2022
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