Vitoria-Gasteiz, 1, 20018 San Sebastián, Spain
#81 of 81 hotels in San Sebastián
Guests' ChoiceBased on 828 hotel reviews
8.7Cleanliness
9.2
Comfort
9.1
Location
8.5
Facilities
8.9
Staff
9.1
Value for money
8.1
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 September 2023
Alessandro
GermanyLiked it all!, the position was the least impressive part as not super-close to the centre.
Very nice room and common spaces. Huge super-comfortable bed. Extremely clean, with loads of cleaning personnel hanging around. Friendly staff, ready to accomodate our needs. Very cheap parking option outside the hotel (hotel parking not needed). The position is fine, walking distance from the centre.. but a somewhat long walk...
Stayed in August 2023
Reviewed: 4 September 2023
Aisling
IrelandNothing
Very clean, comfortable room. Staff were lovely.
Stayed in September 2023
Reviewed: 3 September 2023
Andrew
United KingdomIt’s a fair distance to the old town but the walk to it along the seafront is delightful.
Staff were helpful, on site parking and great breakfast.
Stayed in August 2023
Reviewed: 1 September 2023
Aliaksei
PolandVery nice hotel with public parking around it which is much more cheaper then the parking of the hotel. It's not in the old town, but you can easily get there by bus or just walk. Not far from the sea and the beach. Very close to Monte Igeldo
Stayed in August 2023
Reviewed: 31 August 2023
Rachael
United KingdomIt’s a little further from the old town than expected but that was our issue not the hotels.
Very clean and comfortable. Lovely local bars too.
Stayed in August 2023
Reviewed: 31 August 2023
Linda
IrelandWe’d a great stay, no complaints.
Rooms were lovely & comfortable, enough space for 3 of us. Location was good, plenty cafes & bars wiring walking distance. We chose to stay away from the centre of town so had lots of opportunity to explore while walking there & back.
Stayed in August 2023
Reviewed: 30 August 2023
Michael
SpainSatisfied
The staff were friendly and helpful. The breakfast was excellent. The location of the hotel and parking facility was first rate.
Stayed in August 2023
Reviewed: 29 August 2023
Konstantins
LatviaThe exterior facade of the hotel could be renovated a bit, but it does not affect the quality of the accommodation in any way.
The hotel is well located in a quiet residential area of Antiguo with many restaurants and cafes nearby. Hotel is very close to the beach. There is a good public transportation options to get around the city. The room was comfortable, clean and well-equiped. Everything met our expectation from this hotel.
Stayed in August 2023
Reviewed: 25 August 2023
Lamberto
Italyhotel bello staff preparato e cortese
Stayed in July 2023
Reviewed: 19 August 2023
Jorge
United StatesN/a
Good place clean
Stayed in August 2023
Reviewed: 19 August 2023
Ioannis
GreeceThe hotel is excellent and reserve to be part of the NH Hotels. Location is nice if you don't prefer the busy city center. You could reach the center and the old city with 20 mins walk though. The room was quite well equipped and clean. The bath specious as well.
Stayed in August 2023
Reviewed: 17 August 2023
Mc
RomaniaI missed to book with breakfast and the rates they gave me were too high (26 respectively 23 for person). In my opinion it was too much for what they were offering.
The location, the atmosphere of the room.
Stayed in August 2023
Reviewed: 11 August 2023
Barbara
United KingdomOur room was a corner room, and a we were maybe in the location of a central drainage system as it was quite noisy.
A centrally located hotel near to the promenade/beach. We have stayed before and enjoyed the tapas and drinks in the bar, all good value and well prepared.
Stayed in August 2023
Reviewed: 10 August 2023
Charlotte
United KingdomGreat location, lovely staff and rooms. Breakfast was amazing. Dog friendly.
Stayed in August 2023
Reviewed: 9 August 2023
Mary
IrelandRooms were small
Hotel is in a quieter part of the city. There were many restaurants and coffee shops. Hotel was very close to the beach.
Stayed in August 2023
Reviewed: 9 August 2023
Arthur
AustraliaGarage charges are high €25 per night as was laundry service
Very comfortable premium room and an excellent buffet breakfast.
Stayed in August 2023
Reviewed: 8 August 2023
Essam
EgyptIt took us long time to check in
Room area is big and clean, breakfast was great , location wasn't far from the sea.
Stayed in July 2023
Reviewed: 6 August 2023
David
SpainAnything
Amazing facilities
Stayed in August 2023
Reviewed: 5 August 2023
Jaroslaw
AustraliaAbsolutely nothing.
Location. Parking. Room size. Breakfast. Staff. Comfort.
Stayed in August 2023
Reviewed: 2 August 2023
Sunday
FranceBreakfast was a bit pricey
The place was very good and comfortable and staff were excellent
Stayed in July 2023
Reviewed: 1 August 2023
Peggy
United StatesMen at desk were great, the women not as much. A little less excited to help!
The location was great, a few blocks from the beach!We could walk, taxi and bus! Food in restaurant was good. Staff very accommodating and friendly!
Stayed in August 2023
Reviewed: 1 August 2023
Alejandra
United StatesBreakfast was excellent ! Room was very clean but small for the mony we paid. Parking was also really expensive. Hotel is beautiful though.
Stayed in June 2023
Reviewed: 1 August 2023
Graham
United KingdomGood room, nice breakfast, a little bit out, but what made our visit memorable was dinner first night in the restaurant. Good food but brilliant waitress.
Stayed in July 2023
Reviewed: 29 July 2023
Joseph
United KingdomWeather
Location room and food all fantastic
Stayed in July 2023
Reviewed: 28 July 2023
Adam
United Kingdoma bit far from the centre. a good 20+min walk to old town
perfect for city hotel, everything you need.
Stayed in July 2023
San Miguel de Allende, Mexico
Piolenc, France
Aschersleben, Germany
Mahabaleshwar, India
Platja d'Aro, Spain
Livigno, Italy
São Teotónio, Portugal
Rome, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content