Plaza de Federico Moyúa, 2, 48009 Bilbao, Spain
#14 of 61 hotels in Bilbao
Guests' ChoiceBased on 1296 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.7
Facilities
8.7
Staff
9.0
Value for money
8.6
Free WiFi
8.9
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End of dialog contentReviewed: 14 May 2024
Nicholas
United KingdomSome more light in the room! It was a little dingy when the sun wasn't outside.
Very large comfortable room. Very clean.
Stayed in March 2024
Reviewed: 13 May 2024
Danielle
United KingdomNothing all perfect
Beautiful building, friendly staff, just perfect.
Stayed in May 2024
Reviewed: 13 May 2024
Philippa
United KingdomNo complaints
A grand old hotel in a great location. The airport bus stop is very close by, and it's a short walk to the Guggenheim and the old town. We had a comfortable room with a huge bed - and the complimentary beer was a nice touch!
Stayed in May 2024
Reviewed: 11 May 2024
Jacqueline
United KingdomI liked everything
Hotel was exceptional as were the staff. They were very knowledgeable and helpful with regard to sightseeing, places of interest and restaurants.
Stayed in May 2024
Reviewed: 11 May 2024
René
NetherlandsThe Carlton exudes an atmosphere of old-school luxury. It is perfectly located in Bilbao: at the great Plaza Moyúa, straight next to the centre and just a few-minutes walk to the Museo Guggenheim. Bilbao is a very attractive city, both for lovers of (modern) art and culture, as well as for culinary trips
Stayed in May 2024
Reviewed: 10 May 2024
Rob
FranceNo brushes at the toilet
Great room in the center of town. Breakfast anything you need and then some. Staff really busy with service, in fact not much to wish left
Stayed in May 2024
Reviewed: 8 May 2024
Rob
United KingdomMajestic property in fantastic location
Stayed in April 2024
Reviewed: 6 May 2024
David
AustraliaCentral
Stayed in May 2024
Reviewed: 6 May 2024
Briget
United StatesThe location was excellent.
Stayed in May 2024
Reviewed: 6 May 2024
Timothy
United StatesThe rooms have signs of wear and need some painting, etc.
EXTRAORDINARILY Excellent staff LOCATION SUPER BREAKFAST
Stayed in May 2024
Reviewed: 6 May 2024
Neslihan
United KingdomClean, comfortable, helpful staff, location
Very nice historical building, helpful staff, excellent location for the Guggenheim Museum, theatre, Old town etc. You can take a bus from airport to get to the hotel. It takes 20 min or so and costs €3. The bus will drop you just across the street. You should visit some bars in the old town where they serve amazing tapas and wine, and you will eat with locals. There are 13 Michelin restaurants and their prices seem quite good as well. Bilbao is an amazing city and I will definitely come back.
Stayed in May 2024
Reviewed: 5 May 2024
Jennie
United KingdomThe location was perfect and an easy walk to the Guggenheim and the historic quarter. The staff were the absolute best thing about this hotel though! Very clean and great facilities. Breakfast was delicious!
Stayed in April 2024
Reviewed: 4 May 2024
Stewart
United KingdomThe air conditioning system could be more modern; more milk and teabags would be welcome.
Perfect location for short stay. Room was spacious, comfortable and well-equipped. Bar was cosy and staff friendly.
Stayed in April 2024
Reviewed: 3 May 2024
Petra
United KingdomNothing
Staff, comfort, cleanliness- little touches like a few complimentary drinks in minibar. Very quiet end of corridor room, balcony. A short walk to Guggenheim and a lovely stroll (10mins) to Old Town. The airport shuttle bus stop is 10metres from Hotel entrance.
Stayed in May 2024
Reviewed: 3 May 2024
Kevin
United StatesLack of facilities description in room.(or offered by front desk). No user control of a/c although we had opening windows (at the expense of street noise)
Location, good sound insulation, very nice beds, well-appointed bathroom. Steps from metro and airport bus. Easy walk to Guggenheim. We absolutely loved Bilbao.
Stayed in May 2024
Reviewed: 2 May 2024
Anne
IrelandNoise from street
Location great
Stayed in May 2024
Reviewed: 1 May 2024
Itri
SpainAbsolutely nothing.
Very clean and very well located hotel. One of the best breakfasts we have ever had. A hotel that has its own history in particular during the Spanish Civil War era. Loved the free beverages in the freezer. Thank you for everything.
Stayed in March 2024
Reviewed: 1 May 2024
Jane
United KingdomNothing
Room, breakfast and staff all superb. The bar, bar meals and restaurant meals outstanding. Position good
Stayed in April 2024
Reviewed: 30 April 2024
Johnston
United StatesVery helpful staff! Beautiful facility-very old school !
Stayed in April 2024
Reviewed: 30 April 2024
Judith
United KingdomWe didn’t have breakfast because it was expensive
A fabulous place to stay ….. location, comfort, staff all excellent
Stayed in April 2024
Reviewed: 29 April 2024
Maria
United StatesPerfect location, comfortable luxurious room, excellent staff, excellent breakfast, would have loved to stay longer if my trip allowed. Will stay again in the future.
Stayed in April 2024
Reviewed: 29 April 2024
Piotr
PolandŁąck of complementary bottle of water in the room.
The reception personel was forthcoming, polite, helpful. Breakfast room manager-lady was very friendly, supportive, sympathetic
Stayed in April 2024
Reviewed: 29 April 2024
Martin
IrelandThe cost of the breakfast. for two people its too much, with the prices that are available elsewhere, and the food is so good in Bilboa.
Location is perfect, the room that we had was excellent, really good. We didn't have the breakfast in the hotel, as the food scene in Bilboa is so good that we eat else where. The cost of the breakfast is too high.
Stayed in April 2024
Reviewed: 28 April 2024
Beni
IsraelNo complaints.
The double room we booked was really comfortable! Big, great bed, shower and bathroom. The breakfast is splendid, and the location is central.
Stayed in April 2024
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