Plaza de Federico Moyúa, 2, 48009 Bilbao, Spain
#14 of 62 hotels in Bilbao
Guests' ChoiceBased on 1334 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.7
Facilities
8.7
Staff
9.0
Value for money
8.6
Free WiFi
8.9
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End of dialog contentReviewed: 19 February 2024
Art
SpainThere was a crack on the wall didn’t really feel like a 5 star
Good location, really clean, free minibar refills each day
Stayed in February 2024
Reviewed: 17 February 2024
Simon
United KingdomPrice
Location
Stayed in February 2024
Reviewed: 14 February 2024
Yalta
GibraltarNothing cannot think of anything
Hotel is stunningly beautiful & prime location crossroad to everything in Bilbao. Staff amazing, very friendly & helpful. We had the big suite which pretty new & magnificent. Hotel mega quiet.
Stayed in February 2024
Reviewed: 7 February 2024
Yasir
Saudi ArabiaWe stayed in room 609, the room size, bathroom and room amenities, were below expectations compared to the photo gallery! Despite that, we loved it!
Staff is extremely friendly and helpful, Breakfast is amazing, location couldn’t be better, room is clean and bed is comfortable.
Stayed in February 2024
Reviewed: 24 January 2024
Greg
AustraliaWe were able to use the car park at the hotel. We booked in early and staff arranged for a place for the car.
Stayed in January 2024
Reviewed: 16 January 2024
Mathieu
Hong KongI don't think it should be rated 5 stars, it's more like a 4 stars hotel experience in my opinion.
Nice and confortable Hotel located right in the town center.
Stayed in January 2024
Reviewed: 16 January 2024
Amit
IndiaStaff was very helpful. Breakfast was very good with great variety to offer.
Stayed in January 2024
Reviewed: 4 January 2024
Seekandhideluxi
ChinaThe facilities are very old and dated. The gym especially looks like from American Beauty in 1980s.
The location is fantastic; the bed was super comfortable; the decor was imperial and very fancy in a vintage way. Our friends' kids had a great time exploring the space. The adults loved the bar that is attached to the hotel.
Stayed in December 2023
Reviewed: 28 December 2023
Olaf
NetherlandsVery helpful staff got us a great renovated room. Excellent breakfast!
Stayed in December 2023
Reviewed: 18 December 2023
Patrick
United KingdomNothing
Excellent location very close to all amenities. All the staff were thoroughly professional and made our stay a truly memorable one! Thank you!
Stayed in December 2023
Reviewed: 14 December 2023
Francesco
United Statesthe rich history, friendly staff
Stayed in December 2023
Reviewed: 11 December 2023
Diana
FrancePillows
Amazing location and very friendly staff
Stayed in December 2023
Reviewed: 11 December 2023
Adriana
MexicoThe location and it id very beautiful.
Stayed in November 2023
Reviewed: 6 December 2023
Clive
FranceThe location and quality of our room was superb.
Stayed in December 2023
Reviewed: 30 November 2023
Jussi-pekka
FinlandGreat location, great breakfast and great service
Stayed in November 2023
Reviewed: 28 November 2023
Martin
United KingdomLocation comfort and price!
Stayed in November 2023
Reviewed: 28 November 2023
Mary
IrelandThe demonstration outside the front door was very noisy.
The location was great. Within walking distance of the old town and tourist attractions.
Stayed in November 2023
Reviewed: 26 November 2023
Julia
GuernseyPhoto is misleading as hotel is not set in green grounds but on Main Street with a public garden opposite but that’s fine. Nice to walk across the garden to the shops!
Great to have a spacious room & we splashed out for our last night after staying in budget hotels for the rest of our stay. Comfortable beds. Very helpful staff.
Stayed in October 2023
Reviewed: 25 November 2023
Katherine
United StatesNo parking available
Gorgeous hotel in great walkable location!
Stayed in October 2023
Reviewed: 19 November 2023
Catalina
ChileLocation is excellent
Stayed in November 2023
Reviewed: 17 November 2023
Joe
NorwayThe staff were phenomenally helpful and friendly. The location of the hotel was excellent. The breakfast was delicious.
Stayed in November 2023
Reviewed: 16 November 2023
Veronica
SpainCarlton is placed in the heart of the city, in a walking distance from everything you must visit in Bilbao. The mattress was good, no noise, very clean, and a big room.
Stayed in November 2023
Reviewed: 11 November 2023
Roberto
United KingdomEvery Thing
Stayed in November 2023
Reviewed: 11 November 2023
Ebru
TurkeyNeeds a renovation
Location and staff
Stayed in October 2023
Reviewed: 9 November 2023
Egil
NorwayVery good breakfast, nice and professional staff. Good location
Stayed in October 2023
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