Avenida Cataluña, 20, 03540 Alicante, Spain
#12 of 75 hotels in Alicante
Guests' ChoiceBased on 1344 hotel reviews
8.7Cleanliness
9.1
Comfort
9.0
Location
8.4
Facilities
8.9
Staff
9.1
Value for money
8.8
Free WiFi
8.2
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End of dialog contentReviewed: 29 March 2024
Greta
LithuaniaNewly renovated, clean, bright, spaceous hotel. Higly recommended! 😊
Stayed in March 2024
Reviewed: 29 March 2024
Anastasiia
UkraineFood absolutely gorgeous. Also like opportunities to have dinner and lunch as well. Great location near the beach. Extremely clean
Stayed in March 2024
Reviewed: 28 March 2024
Tine
United KingdomThe bar by the main pool. Staff desperately slow. One member of staff is shockingly rude and the whole team lacks training of what service should be like at this level.The talk in the slow queues for simple things like beers and soft dinks was all about the poor service and the long waits. There is no time to mix cocktails from scratch - buy in top quality mixers and train the team to be quick and also to be polite and engage with the guests. I can not imagine what this will be like by summer when the hotel is at full capacity. 15-20 min waits already. Staff surely, more keen on talking to each other than to customers. Inefficient way of running it. This is going to cause huge issues once hotel is full to capacity.
BREKAFAST Reasonably good level of choices Quality of food was average however Hotel not full during my stay yet the queues to the coffee machines were long. Far too slow/far too few for that size room. Efficient staff every morning.
Stayed in March 2024
Reviewed: 28 March 2024
Helen
United KingdomWas travelling alone and found it very safe, comfortable and relaxing
Stayed in March 2024
Reviewed: 28 March 2024
Nidia
Colombia.
All
Stayed in March 2024
Reviewed: 27 March 2024
Pauline
United KingdomJust not much to do near by
Lovely modern hotel
Stayed in March 2024
Reviewed: 27 March 2024
Gemma
United KingdomLocation was terrible. Very residential. Nothing in or around the hotel
Beautiful building and facilities were spotless throughout.
Stayed in March 2024
Reviewed: 26 March 2024
Manuela
United KingdomHonestly I cannot think of anything!
Everything was just right, the pool at the terrace was lovely!
Stayed in March 2024
Reviewed: 26 March 2024
Sandra
IrelandA little light entertainment, be it a guitarist or light entertainment by the Bar would see guests enjoy a drink by the poolside bar which could do with a bit more effort there from the staff to engage guest to enjoy their stay and consider pre dinner or after dinner drinks to allow guests come-to-gether or get to know each other for even an hour every second night for example. Good for business and good for the holiday makers too. Win, win situation.
Breakfast Excellent. Room very modern & uptodate. Dinner good value & tasty. The whole experience from Reception, to the Pool, Roof Top Terrace and Bedrooms were breathtakingly faultless. Best ever outdoor toilets for use by the pool.
Stayed in March 2024
Reviewed: 25 March 2024
Raisa
United StatesGym is not perfect
Everything! Including food and all facilities
Stayed in March 2024
Reviewed: 25 March 2024
Fanni
HungaryNothing.
Everything was great, beautiful, modern hotel, very good service, nice staff, and very delicious and various breakfast and dinner.
Stayed in March 2024
Reviewed: 22 March 2024
Imants
LatviaOuer room was in old building without terace, it was cheaper , but there was streat near by, thst was not good. Thete sombody smoking in stars, it smeals somtimes.
Very good breakfest and dinner, nice heated pool on the roof, nice bar, modern loby, a lot of free parkong on the strear
Stayed in March 2024
Reviewed: 22 March 2024
Seherzada
SloveniaReception service poor
Facilites and cleanless
Stayed in March 2024
Reviewed: 20 March 2024
Sarah
United KingdomHeated pool not in use or terrace pool not available
Foyer was beautiful. Plenty of breakfast options Spacious room
Stayed in February 2024
Reviewed: 19 March 2024
Trond
NorwayMissing cupboard when you stayed for several days. Perhaps washingmaschin.
Breakfast was very good. Room was superb.
Stayed in March 2024
Reviewed: 18 March 2024
Alan
United KingdomThe quality and quantity of buffet food was excellent. However, hot food especially the soup was not kept hot throughout the duration of the buffet.
The food
Stayed in March 2024
Reviewed: 15 March 2024
Nikhil
United KingdomNo nice restaurants nearby so you're limited to the hotel food (good food though) and a tram ride away from everything
Quality of the hotel, got upgraded to a new room with balcony which was excellent
Stayed in February 2024
Reviewed: 15 March 2024
Silviufx
RomaniaEverything was perfect for me !
I had a nice stay at this hotel . Price/quality was the best for this area . Not really close from Alicante center but you can use car/tram for the city . Breakfast was really good with many choices . The room was clean and very spacious . The bed was very comfortable .
Stayed in March 2024
Reviewed: 13 March 2024
William
IrelandAroma in first room means we had to look for another room. We Upgraded at extra cost to a pool view room, but not totally happy with open plan style bathroom .
Close to beach and public transport .Good breakfast. Public areas clean
Stayed in March 2024
Reviewed: 13 March 2024
Suvi
FinlandDinner was served quite late (from 7.30 pm), machine coffee at the breakfast was luke warm - microwaving it helped.
Friendly staff, great dinner buffet, water kettle & minibar in the room, good bed, lovely balcony.
Stayed in March 2024
Reviewed: 13 March 2024
Babur
United Kingdom(1) While this could be perfect for the others, the mattress was a bit too firm for me. (2) No phone in the room to contact reception. (3) No soft shower sandals (4) Limited Vegan/ Vegetarian options in breakfast (5) Vegan/ Vegan dishes kept very close to each other with risk for cross contamination
(1) Around 30 to 40 minutes drive from the airport, 20 minutes from the city centre (2) Ample free parking for cars outside the hotel (3) Looks new, very clean with excellent decor (4) Very courteous and helpful staff (5) Very well appointed room; with firm mattress, comfy pillows, LCD TV, security locker, mini bar, coffee/ Tea making facilities, ample storage space, table, chair, balcony, excellent curtain blinds (6) Excellent sound isolation. (7) Toilet, Shower with sink basin and mirror. Hair dryers and toiletries provided. (8) Efficient room cleaning (9) Food: Excellent breakfast with salads, cold cuts, three/ four different types of cooked eggs, sausages and meat dishes, one or two vegetarian dishes. Eggs made to order. Cereals, breads, coffee, tea. Freshly squeezed juice. Exceptional and economical buffet dinner with plenty of seafood options - For €17 pp (10) Two swimming pools (11) Amazing ambiance
Stayed in March 2024
Reviewed: 13 March 2024
Arlene
United KingdomRoof top bar and pool.out of use
Beautiful rooms Good location
Stayed in February 2024
Reviewed: 12 March 2024
Diana
SpainWhilst there was a very good choice for breakfast some of it was not to my taste but nonetheless there was lots of choose from
We had a room with a terrace overlooking the pool which was spotlessly clean and the bed was very comfortable
Stayed in March 2024
Reviewed: 10 March 2024
Gustavo
United StatesSmall and expensive parking inside the property. Id rather include it in the rate. There are plenty outside.
Well located in a nice calmed and safe neighborhood. Nicer rooms the ones with a balcony. Breakfast was almost splendid.
Stayed in March 2024
Reviewed: 9 March 2024
Neville
United KingdomReally good hotel, excellent facilities comfortable and great staff. Very enjoyable stay
Stayed in March 2024
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