Nothing, everything was excellent.

The property was excellent, the facilities were great and the roof top pool and bar was superb. All the staff were fantastic, helpful and friendly. Breakfast was great. We only ate in the hotel for one evening meal which was good value for money. Rooms were clean and tidy. Short walk to the beach and restaurants or a quick tram ride into the city or up the coast. Taxi fares are cheap too, I used cabify to organise my taxis.

Stayed in May 2024

all very good

Stayed in April 2024

-cleaning service might be better - room without terrace

+swimming pool +breakfast

Stayed in May 2024

Nothing

Everything was excellent

Stayed in May 2024

The staff and service is so slow! We waited 25 minutes for a drink and over an hour for a pizza so avoided eating there.

The hotel is gorgeous and super clean, it actually looks like the pictures. It has a decent gym and sauna. The pools are STUNNING and family friendly and it is a short walk to the beach.

Stayed in May 2024

Clean, quiet, food was delicious. Great location, walking distance to the beach and tram.

Stayed in May 2024

All!!! Everyone so nice and alls beautyful!

Stayed in May 2024

the sky pool / bar should be adults only

sky bar and pool

Stayed in May 2024

Service can be a bit slow at times.

This is our second time staying at Port Alicante. We love that it is always very calm and you really get to switch off and relax. The hotel Is clean, friendly staff and in the perfect location.

Stayed in May 2024

Bed was really hard

Great location and facilities. Lovely pool, roof top and room.

Stayed in May 2024

The location is a bit of a walk from everywhere but we didn't mind.

The hotel is really nice. It's just fresh and clean with nice decor and comfy seats. The rooftop pool and bar is a real gem. The hotel bar was great and the staff were really friendly. Lidia was excellent with instructions on the Trams etc.

Stayed in May 2024

The location was a bit far from Alicante

The building was quite new and neat

Stayed in April 2024

Everything was amazing

I spent a wonderful week with my 9-year-old son. We are both delighted with our stay. The cleanliness of the hotel, friendly service and delicious food and, of course, the swimming pool on the roof of the hotel and the charming Boga bar. We highly recommend it and will be happy to come back again.

Stayed in May 2024

-

Good location - nier to the beach, stores, very good restaurants

Stayed in May 2024

Wi-Fi wasn't the best.

The food in the restaurant was fantastic.

Stayed in May 2024

The water from the shower seeps out into the bedroom floor .

I loved the hotel the decor was beautiful . The bedrooms are lovely and a good size for a weeks stay . It was spotless and the maids do fantastic job .

Stayed in May 2024

The location was not so good and the pool was cold

The property was so clean and modern . We loved it . The breakfast was superb.

Stayed in May 2024

rooftop pool

good smell in reception

Stayed in April 2024

Room was lovely but a few small things like the soap dispenser not properly secured and the toilet roll holder hanging off the wall. These are just a few small improvements but overall an excellent stay. Will come again

Excellent facilities and the hotel was very accommodating with our request to change dates whilst staying at the hotel. Pool area was excellent, AC in the room and the view from the 6th floor was amazing. EV charger also on site with free parking whilst using it.

Stayed in May 2024

It was a problem for our group that the shower door is transparent. Consider fogging the windows for privacy.

We visited the hotel with my family at the beginning of May. A very nice hotel. We had breakfast, lunch and dinner included and were impressed with the delicious food and the wide variety. The rooms are large, with comfortable beds and pillows. Not a big deal, but you might consider putting the duvet in an envelope rather than separate sheets, which isn't very convenient. Large terrace with table and chairs, overlooking the pool. The hotel is in a communicative place - 5-6 minutes from the beach. The bus stop to the center of Alicante is 1-2 minutes away, and the journey takes about 20 minutes. We loved the pools - in the garden and on the roof of the hotel, as well as the rooftop pool bar. Nice cocktails and nice live music.

Stayed in May 2024

Toilet roll in the rooms could have been replaced a bit quicker!!

The breakfast was amazing with such varied choice and quality each morning of our stay

Stayed in May 2024

Room could me more modern

The food, service, facilities and location

Stayed in April 2024

Bathroom in the room wasn't really separate - the shower (with a clear glass door) and sink/mirror was next to bed. So if you travel with a colleague or someone not so close to you, there could be some time management involved to use the shower. Front desk staff was nice & helpful, but couldn't say the same for the breakfast/dinner staff. Not enough fresh vegetable selection at breakfast.

Room was nice & clean, with a view to the pool. Breakfast was ok - selection of different pastries, breakfast cereals, egg dishes etc. Beach was in a walking distance but if you prefer the more central beaches be aware that you'll have to travel by public transport or car to get there.

Stayed in April 2024

The rude staff member, when my husband was trying to order a drink at the hotel bar. More or less pushed his arm and pointed to another part of the bar to queue up.. he didn't say anything to my husband and when he moved to where he pointed to, another person queued up to that spot and got served straight away. Manners don't cost anything!

Lovely hotel, the staff were nice.. execpt for one person. Good choices for dinner even though we only had dinner once in the hotel and the breakfast was fantastic, so many different choices and so tasty. Good location to the fabulous San Juan beach.. lovely promenade with places to eat and drink. It is also easy to get into the city with a tram/bus stop near the hotel. The room was really nice and loved the balcony but didn't understand the 2 single beds that were pushed together.

Stayed in May 2024