Reyes Católicos, 5, 45002 Toledo, Spain
#14 of 47 hotels in Toledo
Guests' ChoiceBased on 370 hotel reviews
8.8Cleanliness
9.3
Comfort
9.1
Location
9.3
Facilities
8.8
Staff
9.3
Value for money
8.7
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 May 2024
Rob
NetherlandsExcellent hotel in all its aspect. We only missed a place were we just could sit down with a drink
Stayed in May 2024
Reviewed: 10 May 2024
Daniel
United KingdomThe kettle in the room didn’t work. It’s the kind of thing they should check. Was too late to do anything about it when I tried to make a coffee while getting ready.
Great location, lovely rooms, amazing staff
Stayed in May 2024
Reviewed: 2 May 2024
Christopher
United StatesGreat location. Such nice staff
Stayed in May 2024
Reviewed: 28 April 2024
Cara
United StatesNothing
Convenient central location. Onsite parking garage and full service hotel.
Stayed in April 2024
Reviewed: 28 April 2024
Graeme
United KingdomThe fabulous location for being close to lots of historical venues. The view from our room which we never thought could be achieved. The comfort of bed, delight of being introduced the beautiful aromas of Rituals products. Getting chocolates in our room and enjoyable breakfasts in lovely bright dining room
Stayed in April 2024
Reviewed: 25 April 2024
Janet
United KingdomI splendid historic hotel ideally located for exploring the rich delights of Toledo
Stayed in April 2024
Reviewed: 22 April 2024
Catherine
United StatesThe staff at the front desk was unable to recommend a place for dinner.
Stayed in April 2024
Reviewed: 18 April 2024
Nino
United KingdomAmazing hotel, great location and parking for adventure bike motorcycle tour.
Stayed in April 2024
Reviewed: 15 April 2024
Erturkler
TurkeyYou can hear the voice of next room.
Hotel location is good. The room is big and clean. The beds are comfy. The stuff is friendly.
Stayed in April 2024
Reviewed: 14 April 2024
Postigo
IrelandNo air conditioning in the rooms while 29 degrees outside
The location
Stayed in April 2024
Reviewed: 6 April 2024
Kathryn
United KingdomMore choices in restaurant would have been good
Friendly staff, clean room, great location. Catered well for coeliac, lovely gluten free breakfast
Stayed in April 2024
Reviewed: 5 April 2024
Cathy
AustraliaParking while incredibly valuable to have, the spaces were very tight
Excellent location with a fabulous restaurant.
Stayed in April 2024
Reviewed: 31 March 2024
Carol
SpainA beautiful hotel in a stunning location. The staff were so helpful and genuine, especially on reception
Stayed in March 2024
Reviewed: 22 March 2024
Frankguru
SpainNothing. All very good.
Breakfast was fantastic, self-service buffet and waiter taking orders! Great restaurant. Friendly staff, parking, tea making facilities, tourist sites within walking distance or cheap taxi (4-6€)
Stayed in March 2024
Reviewed: 21 March 2024
Jane
United KingdomWe didn't have the warmest welcome from one individual. All others very attentive
Great stay. Comfortable. Quiet. Lovely breakfast and breakfast room staff
Stayed in February 2024
Reviewed: 14 March 2024
Rodica
RomaniaThe receptionist, is a little could🙃🤕
Almost all
Stayed in March 2024
Reviewed: 19 February 2024
Sandra
LithuaniaVery noisy ground floor room 103, 105. Do not choose the first floor!
Helpful reception staff, especially Lisa :)
Stayed in February 2024
Reviewed: 17 February 2024
Thady
IrelandNothing
Very clean and excellent staff
Stayed in February 2024
Reviewed: 19 January 2024
Eric
United StatesDifficult to get into and out of the lot. Narrow parking spots with support columns near vehicle. Street to exit the lot is a one lane but has two-way traffic. Obstruction by a container where a left hand turn was required further made egress difficult.
Great location and breakfast. The parking lot was within the building.
Stayed in January 2024
Reviewed: 15 January 2024
John
United StatesStaff Breakfast
Stayed in January 2024
Reviewed: 10 January 2024
Van
ItalyIn the center. Fine parking place. Fine shower and bed.
Stayed in January 2024
Reviewed: 12 December 2023
Vasil
SpainA spacious room with all the amenities we needed; a parking place in the garage; A total location downtown
Stayed in December 2023
Reviewed: 9 December 2023
Cseibold
United StatesNothing.
The staff were very helpful and accommodating. They helped us with directions and getting to different places in the city. The rooms were great and very handicap accessible. The breakfast was exceptional and we really enjoyed our stay.
Stayed in December 2023
Reviewed: 2 December 2023
Castro
United StatesExcellent Location, comfortable room, helpful staff.
Stayed in November 2023
Stalida, Greece
Agia Pelagia Kythira, Greece
Ravda, Bulgaria
Marrakech, Morocco
Newport, USA
Saint-Nicolas-de-la-Grave, France
Craiova, Romania
Berlin, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content