Josep Villalonga, 16, 07014 Palma de Mallorca, Spain
#85 of 113 hotels in Palma de Mallorca
Guests' ChoiceBased on 480 hotel reviews
8.2Cleanliness
8.6
Comfort
8.5
Location
7.7
Facilities
8.2
Staff
9.2
Value for money
8.0
Free WiFi
8.2
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End of dialog contentReviewed: 22 May 2024
Powell
United KingdomRooms could do with soundproofing. Not particularly appealing exterior.
Cleanliness. Comfortable bed. Nice internal decor. Great breakfast choices.
Stayed in May 2024
Reviewed: 19 May 2024
Ann
United KingdomDisappointed that the room was very cramped as was terrace - not as represented in photos of room details in Booking.com. Safe key and patio windows didn't lock, so we had to arrange for these to be fixed. Asked for a different room but told this was not possible. Small wardrobe and had to balance our cases across the chairs in the room. Location was a bit of a walk to the waterfront where road works were going on
Bathroom was really nice and comfortable bed. Staff helpful.
Stayed in May 2024
Reviewed: 15 May 2024
William
United StatesPrice was a tad high for the room in which we stayed and could have included breakfast .
The staff was great! Quiet area. Close to bus stops and castle. Free parking close by and the hotel offers parking for 11 Eurso
Stayed in May 2024
Reviewed: 14 May 2024
Brenda
PortugalCute hotel
Breakfast was Oke.. Staff was very helpful
Stayed in May 2024
Reviewed: 10 May 2024
Boyan
NetherlandsI guess the hotel is exactly what you can expect from 3 star but for this price I was foolishly expecting more. The room was very small and basic, not even a kettle for warm water, wifi was quite poor, the breakfast is also oke but quite basic. All in all nothing really bad but just too expensive for what it offers.
Check in and check out were great. The staff was very attentive, friendly and welcoming! They also provide great tips for what to visit. The bed is nice and the balcony is great. Coffee at the breakfast was great.
Stayed in May 2024
Reviewed: 8 May 2024
Roger
United KingdomRelatively expensive for suburban hotel with limited facilities.
Well run, comfortable hotel. In a quiet, suburban side street location. Excellent breakfast. Kettle provided in room. Good bus service into city centre.
Stayed in May 2024
Reviewed: 6 May 2024
Valerio^
ItalyI recommend removing the tub in the bathrooms and installing a shower cabin so that perhaps you can also install a more practical and desirable bidet. Paid parking (11 euros per day..!!). It would be better for free or at least a less excessive payment.
Excellent varied and quality breakfast, always plentiful even late in the morning. Good times to do it. Kindness in the room and at the reception. Beautiful structure, very quiet, silent (it's just a shame that the corridors are narrow and therefore you tend to listen to too many noises from those leaving the room or from the maids chatting while they do their work), but definitely a beautiful structure.
Stayed in May 2024
Reviewed: 3 May 2024
Dolores
SpainVery noisy building, you can hear water running through the pipes and people speaking in the corridors/next door rooms
Very friendly and helpful staff. Clean rooms and comfortable beds
Stayed in May 2024
Reviewed: 27 April 2024
Anne
United KingdomNothing. If I had to be picky I might say I’d have liked a kettle in my room to make tea.
The hotel was very comfortable, clean and in a quiet area. The breakfasts were great. Huge choice. The staff were all very friendly and helpful.
Stayed in April 2024
Reviewed: 19 April 2024
Ann
IrelandWhen I arrived initially I thought the hotel was further out from the old city than I expected but once I figured out the very regular bus service this was not a problem. The staff in the hotel were all very helpful and friendly. Evana who was the receptionist for most days of my stay was exceptionally welcoming and gave great advice on places to go and restaurants to eat in. My room was spotlessly cleaned every day
Stayed in April 2024
Reviewed: 18 April 2024
Leigh
United KingdomOur balcony sadly didn’t get any sun at any time of the day so the room was dark , but I guess we weren’t in it very much , the restraints around that area were a bit limited but not too far to walk into Palma central
The staff were very helpful and spoke good English , it was very clean and our towels were changed every day , breakfast looked nice although we didn’t have any , handy place for bus stops etc small parking area , all very good , the shower was excellent hot and powerful
Stayed in April 2024
Reviewed: 16 April 2024
Dubfantastic
IrelandNothing really but shower holder was loose on the wall as was the towel holder but these are easy fixes
Location on a residential street 30 minute stroll to centre of Palma Friendly staff Very clean Nice decor Large room with balcony Large bathroom with nice shower
Stayed in April 2024
Reviewed: 16 April 2024
Lauren
United KingdomHousekeeper starting around 8am and waking you up. Tried to come in our room at 9am!
Good location 20 minutes walk from Palma cathedral and nice cafe around. Car park in front of the hotel for 11€ per night.
Stayed in April 2024
Reviewed: 6 April 2024
Sophie
United KingdomThe room we stayed in you could hear everything from the hallway.
The hotel staff were all so welcoming, approachable and accommodating - couldn't expect more from hotel staff, they were brilliant. The hotel was clean and what you would expect for what you pay, basic rooms but all you needed. Location was okay, easy walk to the city centre and very close to the harbour.
Stayed in April 2024
Reviewed: 4 April 2024
María
SpainI liked everything to be honest, maybe I would suggest that they could have a better coffee machine in the lobby bar since the one they have now is not good, but apart from that everything was excellent.
Facilities were spotlessly clean and decorated with style. The staff was also very accommodating and attentive to us, provided tips on the main attractions upon arrival. The room was spacious and clean.
Stayed in April 2024
Reviewed: 17 December 2023
Anna
SwedenIf anything, I would probably not pay for the breakfast again as it was quite simple (although nothing wrong with it).
Amazing staff! Really helpful, friendly and welcoming. Good hotel, location and rooms. If staying a bit longer we would really have enjoyed the terrace which we did not have the chance to do this time. Highly recommend!
Stayed in October 2023
Reviewed: 10 December 2023
Kathryn
United KingdomGreat welcome and support from staff as we had a close relative in the hospital. Accommodated us in one room, helped us find food locally. Good to feel supported in a foreign country.
Stayed in October 2023
Reviewed: 28 November 2023
Catalina
SpainThe location was perfect for the plans that we had. Everything was really clean and the staff was helpful and nice. The room had a balcony, which is always a nice addition.
Stayed in November 2023
Reviewed: 2 November 2023
Thursday's
United KingdomStaff seemed reluctant to help when things were reported broken in the room. They did change my room which led to a much more satisfactory stay, but doors with locks not working, TV not working, toilet cistern won't stop running - these are elementary items that housekeeping should have got sorted before renting the room. Such little things that make all the difference between good and poor.
Clean and very quiet
Stayed in October 2023
Reviewed: 29 October 2023
Ahmet
GermanyThe staff were very helpful and nice. The Hotel is located near (10 minute walk) the harbour and the bed‘s and bathroom were clean. More towels were handed to us upon request. The Hotel offers breakfast for a low price. What I liked the most is that Zurbaran is not located in the centre of any bars/clubs or any crowded streets so it‘s very quiet.
Stayed in October 2023
Reviewed: 21 October 2023
Jaanikapõldver
EstoniaBathtub was kinda small but this is just my little ocdc speaking.
Location was good and silent. Staff was really helpful and friendly.Breakfast was good.
Stayed in October 2023
Reviewed: 20 October 2023
Melissa
PanamaCentral. Clean rooms. Comfortable. Nice balcony
Stayed in October 2023
Reviewed: 20 October 2023
Mark
United KingdomIt met our expectations and was great value for money.
Stayed in October 2023
Reviewed: 17 October 2023
Carl
United KingdomVery clean, lovely staff, good breakfast and good location.
Stayed in October 2023
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