Nothing to dislike in this hotel

Absolutely everything ❤️ perfect

Stayed in April 2024

Everything was excellent, no complaints.

Absolute fantastic hotel, with really nothing to complain about at all except no piano for my husband to play! Breakfasts were exceptional and the lounge which was open every day with free drinks and snacks was an added bonus.

Stayed in April 2024

No air conditioner it was very hot in my room phoned the reception and got told that it’ doesn’t work because it was not hot enough to turn the air conditioning on 🥵

Very clean good location

Stayed in April 2024

being outside of the season, not all the cafes were open so the main restaurant was often crowded in this hotel, the meals and extras do not award reward-points the tennis courts belong to some other business so they cost (slightly overpriced); I would have appreciated some discount for staying in the hotel the check-in online did not save us from waiting in the line (not really short one) the in-door kids playground was closed (separate room/building)

we enjoyed a lot our stay in this spacious property with many facilities; the kid played a lot at the kidsdom, even though there was some renovation going on in the area the rooms are very comfortable and each building is easily accessible from many different points (no need to pass by reception every time) the sand beach is impressive and so are the views of the sea outstanding golf facility YHI spa is very nice

Stayed in February 2024

An amazing hotel. Excellent breakfast, unforgettable views, excellent staff.

Stayed in February 2024

We went in off season so a lot of the activities for kids weren’t available

Big spacious rooms. Very comfortable for our family of 5.

Stayed in February 2024

The Bedside Table was dusty and had a stain. Hence only good.

Service and Breakfast

Stayed in February 2024

When staying half board … evening meal was 7.30pm until 10.00 pm , little late for us to eat

Wouldn’t dream you were in Benidorm . Stayed in 321 , views across golf course were fantastic . Level lounge very accommodating, all round a great hotel

Stayed in February 2024

Increíble.

Stayed in February 2024

Very good

Very good

Stayed in January 2024

Some of the doors were creaking.

The staff was very kind and offered us a better room since the jacuzzi in our booked room was not working properly. Also, the view and the entire resort is very nice and quiet - loved the sunsets there!

Stayed in January 2024

Breakfast,cleannesses,swimming pool

Stayed in December 2023

More information in the room about the resort, eg. restaurant menus, better map of the resort, better instructions for TV Please get rid of the cats around the breakfast restaurant area.

Stayed in December 2023

We have been to the hotel before and you could access the rooms by key card. This year for some reason they’ve given you a material wristband which makes you feel you’re in an all inclusive hotel down on Benidorm strip. We were not a fan of this at all, especially when you stay in the levels, which is five star.

The hotel itself is stunning. The bedrooms at The Level is spacious and comfortable. Robes, slippers, iron and ironing board, minibar and tea and coffee. Beautiful views over looking the golf course.

Stayed in December 2023

Unable to use the air conditioning system as it had been turned off for the winter although the temperatures were high. The breakfast room had an unpleasant odour of damp.

The unique construction .

Stayed in November 2023

I really liked how the management sorted out a little issue about the room I got when I arrived at the hotel late in the evening.The next day they transfered us to this beautiful suite with a fantastic view,,thanks for a really nice stay.

Stayed in November 2023

Nothing

Everything from top to bottom The service from the staff was excellent. I would highly recommend this hotel & you would not be disappointed. I’ll definitely be back .

Stayed in October 2023

No proper bar

Every thing

Stayed in November 2023

Nothing

Ideal for golf

Stayed in September 2023

Great facilities. Stayed at the level and the pool area and bar was a great addition to the stay

Stayed in October 2023

Not a dislike but as there were not many English people staying there, there was no English translations at the shows. We didn't mind but would have enjoyed the magic show even more if we had known what was going on!!

Everything was amazing, the food, the staff, the entertainment and the surroundings. We are a family of 3 adults and 2 ten year olds and there was something for everyone. The whole atmosphere was one of happiness and smiles from guests and staff alike!

Stayed in September 2023

Everything was really good, mi family in Spain enjoyed 😉

Stayed in August 2023

Could do with more english breakfast style selection

The food is great, amazing swimming pools and the Level lounge during the day is great.

Stayed in July 2023

Because of arriving earlier due to flight schedules, room acces came very late. Around 3 pm. We gave notice at the time of booking but no flexibility was shown.

Breakfast amazing, swimming pool huge, staff very polite and helpful.

Stayed in July 2023