Very very thin walls, take ear plugs

The property is central, easy walking distance to most things Very clean The best thing was the friendly helpful reception staff

Stayed in May 2024

Walls were too thin. I could hear a man snoring all night in the next room. I could also hear him when he was in his bathroom. I also had a water leak in the bathroom ceiling of room 117. I think it was from the shower in the room above. I videoed the leak and showed it to the desk worker the following day who wrote it down to have it looked at.

The staff at the front desk were very helpful with checking me in and answering questions I had.

Stayed in April 2024

Insulate the walls? Needs more outlets for charging. Had to use bathroom/one outlet which would only work if you left the light on.

With one exception this place is an excellent value. Clean, roomy, infinite hot water, extra large towels,comfy bed. However, the guy in the room next to me talked a lot on his phone and I could hear and understand every word. Later I heard a man and woman talking, quietly, just conversation, at 2 am. So thin walls. Staff was exceptional in greeting, sign in, storing bags after checkout. Just a short walk from Guggenheim.

Stayed in April 2024

No elevator working. It is only two floors though, so it wasn’t that bad for us.

Staff is simply amazing. They were very friendly. I had to ask for gluten free breakfast (which I asked for beforehand) and they’ve kept it in mind since I told them my name at check in. They were very attentive regarding that and made sure I had what I needed. Breakfast in general was really good, my boyfriend (no gluten free) and I left full and happy.

Stayed in March 2024

THERE IS NO ELEVATOR, ROOM AND BATHROOM DOOR OF POOR QUALITY (DID NOT CLOSE WELL), THE DOOR SLAMS TO CLOSE, WITH THE CONSEQUENTIAL NOISE THAT GENERATES IN THE OTHER DOORS. ROOM WALL WITH DRIPS OF GOD KNOWS WHAT, HARD PILLOW, WE ENDED UP WITH NECK PAIN. FAIR BREAKFAST. INCIDENT WITH YANKEE STRANGER IN DINING ROOM, POORLY EDUCATED PEOPLE, WITHOUT CALL TO ORDER BY RECEPTIONIST. OLD BATHROOM, SINK FAUCET ALMOST COULD NOT OPEN. MAN IN THE NEXT ROOM 211 KICKING FURNITURE AND TALKING IN "MADRUGADA" VOICES.

UBICACIÓN Y PERSONAL DE RECEPCIÓN, HABITACIÓN DECENTE,

Stayed in March 2024

There's no elevator in the building.

Staff was super friendly

Stayed in March 2024

Close to the city centre and reception was open all night.

Stayed in January 2024

Heating was strange, sometimes it was too hot ( also caused bad indoor air) and then the room was humid.

The front desk lady was the nicest person ever! single room is a bit small but ok for one night. The hotel is next to busy streets but the windows are thick and no sounds came inside.come the hotel was better than expected.

Stayed in November 2023

Acoustic insulation is terrible. And the bathroom smelled bad.

Stayed in December 2023

The lift wasn't working.

The hotel was nice and room comfy.

Stayed in December 2023

Bit out dated.

It was a private room

Stayed in November 2023

Walls were a bit thin ,could hear alot from next door

Good location ,friendly and helpful staff good size room .

Stayed in November 2023

Very close to Metro and easy access to the city and the train stations

Stayed in October 2023

No AC. Hard to open windows due to curtains. When they were open, there was street noise.

Not much.

Stayed in September 2023

They helped me get into another room after I discovered bugs in the bed for the room originally assigned.

Clean and private bath.

Stayed in September 2023

Little outdated, not much choice for breakfast, better of going out breakfast.

The lady at the desk was absolutely gorgeous 😍 the rest of the hotel was a little outdated, but very clean and definitely worth while for a 1 or 2 night stay or for young people. Not far from the centre it was a real nice walk. 👍

Stayed in August 2023

No elevator

Good location nice staff

Stayed in July 2023

breakfast was not ok and too expensive for the offering

cleanliness and location are ok

Stayed in July 2023

The size of the bed is a bit small

The location is perfect and they have a secured place for bikes.

Stayed in June 2023

Knew it was a single bed, but not a short single bed. Wooden floor was falling apart, but staff were going to fix it Room was really small.

Close to everything. Good price

Stayed in June 2023

The rooms are tiny, but that's not a big deal as long as they are clean. The walls are very thin, luckily I had quiet neighbours, but I could hear them as if they were in the room with me.

Friendly staff, and the rooms were kept very clean, and it had a good shower.

Stayed in May 2023

whilst location is fairly good and near station and walkable to all main things in Bilbao, I would not have liked to bee Ed there as a single woman. there were lots of sex shops and the direct walk over bridge to old town was quiet seedy, I would not have felt safe on my own.

nice beds, quiet room

Stayed in May 2023

a good hotel for a quick stop in Bilbao, does the job with good price. close to many restaurants shops and supermarkets. thank you

Stayed in February 2023

Very unpleasant smell in the hallway and room

Great position, possibility to park the car, kind staff

Stayed in April 2023