Scotswood Road, Newcastle upon Tyne, NE1 4AD, United Kingdom
#31 of 58 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 3987 hotel reviews
8.0Cleanliness
8.4
Comfort
8.4
Location
9.0
Facilities
8.0
Staff
8.9
Value for money
8.2
Free WiFi
8.2
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End of dialog contentReviewed: 28 April 2024
Andrea
United KingdomThe mattress was a little uncomfortable and we got a bit hot but each individual is different so on that note it wasn't a major issue.
The complimentary biscuits and bottles of water was a nice little extra, and also the discount for the parking was great. The staff were very friendly, warm & professional.
Stayed in April 2024
Reviewed: 28 April 2024
Kate
United KingdomOur room was quite noisy must have been near boiler room kept us awake quite a lot
Stayed in April 2024
Reviewed: 28 April 2024
Small
United KingdomBathroom was a bit grubby but that was the only thing I could fault.
The hotel was lovely, great location to reach the main town and quayside. Right next to the utilitia arena. Lovely friendly staff. And nice big room at a great price.
Stayed in April 2024
Reviewed: 27 April 2024
Richard
United KingdomBreakfast was not great I'm afraid, Poor choice of fruit, No porridge & pastries not replenished for ages.
Location Comfy beds & quiet
Stayed in April 2024
Reviewed: 27 April 2024
Janie
United KingdomOnly issue was the walls are paper thin, meaning we could hear everyone in the corridors and neighbours.
Great location being walking distance to the train station, lovely staff, generous sized room, great price.
Stayed in April 2024
Reviewed: 27 April 2024
Chloe
United KingdomScott checked us in on Reception and he was fantastic, very welcoming and we thought he deserved a mention.
Stayed in April 2024
Reviewed: 27 April 2024
Linda
United KingdomNothing
Close to all amenities/ station
Stayed in April 2024
Reviewed: 26 April 2024
Helen
United KingdomBar prices for wine
Perfect for our stay in Newcastle great view from the room
Stayed in April 2024
Reviewed: 26 April 2024
Emma
United Kingdomfantastic location for the arena and city centre clean bright lobby
Stayed in April 2024
Reviewed: 26 April 2024
Desiree
IrelandThere was mould in the bathroom, was staying in room 401. And the water was quite cold to take a shower.
Location was perfect, it was close to where I needed to be and close to the city centre
Stayed in April 2024
Reviewed: 26 April 2024
Patrick
United KingdomOnly downside was there was no hot water in the shower!
All went well, Short overnight stay to watch the football. Very close to the main town centre, a great location for food and drinks.
Stayed in March 2024
Reviewed: 25 April 2024
Dewi
United KingdomNothing really
Location and. Value for money
Stayed in April 2024
Reviewed: 25 April 2024
Robert
United KingdomConveniently located 10 minutes walk from Central Station. Rooms are fine and the breakfast was good. The staff are very friendly and helpful
Stayed in April 2024
Reviewed: 24 April 2024
Kelly
United KingdomWe paid extra for breakfast, and it was a shambles. Hardly any food and because people were waiting around, when the food did come out, it was gone in seconds. No mugs for coffee or glasses for juice. We did complain at reception, and they refunded us for the breakfast. No questions asked, they apologised profusely and explained that they had a lot of staff call in sick
Clean, quiet and comfortable
Stayed in March 2024
Reviewed: 24 April 2024
Steve
United KingdomShower made such a noise if wasn't turned on full power i decided to have a bath but the taps and surround was covered in a build up of limescale and dirt i had to empty the bath water and fill again. Holder for Shower gel broken. Toilet had a poor flush so partner had to fill the bin with water to flush toilet. Stayed here before and the hotel is central and ok for the price if booked in advance but not worth full price as needs some good tlc in the rooms
The room was a decent size and warm with a Large comfy bed. Tea and coffee in room..ok for a base while visiting
Stayed in April 2024
Reviewed: 22 April 2024
Donna
United KingdomBar area being closed was not good but temp bar was ok
Staff very friendly Breakfast very good Room clean
Stayed in April 2024
Reviewed: 22 April 2024
Linda
United KingdomImpersonal
Convenient location. Comfortable bed. Cleanliness
Stayed in April 2024
Reviewed: 21 April 2024
Catherine
United KingdomRooms were a bit tired. The bathroom was in need of repair, the skirting around the bath and toilet was lifted away from the wall. Looked water damaged & the toilet seat was broken. Owch
Location was amazing!
Stayed in April 2024
Reviewed: 21 April 2024
Mark
United KingdomBit pricey
Great location usually high standard
Stayed in March 2024
Reviewed: 21 April 2024
Carmelo
Italyfacilities were old enough. When I arrived there was no hot water. After told them, the day after everything was good
what I'd like of this room were the size and the location.
Stayed in April 2024
Reviewed: 20 April 2024
Whyte
United KingdomLocation
Stayed in April 2024
Reviewed: 20 April 2024
Louise
United KingdomBathroom. Bath was extremely low and could do with an update. However for the price it was clean so thats all that matters.
Venue was so close to the arena, as we were going to a concert. Couldn't have worked out better for this.
Stayed in March 2024
Reviewed: 18 April 2024
Mike
United KingdomIt was a bit of a stag night takeover at one of the breakfast days with a large group dominating the dining room and not really having breakfast.
Efficient and friendly staff. Fairly comfortable room.
Stayed in April 2024
Reviewed: 18 April 2024
Nikolay
Bulgariaas my room was connected through a locked door to the next room, there was a bit of noise while guests in the other room watched tv and talked at the evening.
The room was good size and clean. The restaurant was good for dinner. The location is close to the train station which makes it convinient
Stayed in April 2024
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