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Reviews of Leonardo Hotel Newcastle 4 stars

Scotswood Road, Newcastle upon Tyne, NE1 4AD, United Kingdom

#33 of 59 hotels in Newcastle upon Tyne

Guests' Choice

Review score

Based on 4271 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    9.0

  • Facilities

    8.0

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 28 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Our room was full of little moths we noticed 1 or 2 on check in but came back to our room at night time to a load of them. All windows were shut no idea where they came from. Overall could do with a better clean.

    Quick and easy check in. Big room. Great location

    Stayed in May 2024

  • Reviewed: 28 May 2024

    7.0
    What we expected
    • Leisure trip
    • Group
    • Standard Double Room (2 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Secondary glazing missing in room 628

    Central location, handy for everything we needed

    Stayed in May 2024

  • Reviewed: 27 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Receptionist very good

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Pleasant overnight stay in smart clean hotel
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Not keen on the non directional shower head but at least it had decent power and lots of hot water.

    Location cleanliness and very good value for money

    Stayed in May 2024

  • Reviewed: 25 May 2024

    7.0
    Good but could have been better with a few extras
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Dry uncomfortable pillows No aircon or fans

    Lovely and clean Friendly staff

    Stayed in May 2024

  • Reviewed: 24 May 2024

    8.0
    Easy location next to station
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Easy check in/check out, location right next to station, pretty spacious room with nice view.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    7.0
    Friendly welcome.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    The view from our room ( but you couldn't do anything about that.) Our impression was that the room was a little tired.

    Very friendly staff. Bed was comfortable. Location in city centre is excellent. Breakfast team were friendly and cheerful. Breakfast choice was good. Great that we arrived early and the reception team were able to check us in. Much appreciated.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    7.0
    Great hotel overall
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    That anyone can access the hotel floors via the lift without needing a card so security is an issue especially when staying alone/with children

    Didnt have food, used the bar once and staff were friendly. Good location overall but perfect for the Utilita Arena!

    Stayed in April 2024

  • Reviewed: 23 May 2024

    7.0
    Was a good location for the arena, clean, and plesent.
    • Leisure trip
    • Couple
    • Standard Double Room (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was not great, half the food had ran out and we were told they were short staffed 🤷🏻‍♀️ So you pay the same and get less and its not there fault cos they are short staffed???

    The staff who did turn up to work were all lovely 😂

    Stayed in March 2024

  • Reviewed: 23 May 2024

    9.0
    great night away!
    • Leisure trip
    • Group
    • Standard Double Room (2 Adults)
    • Stayed 1 night

    n/a

    excellent location, clean and welcoming

    Stayed in April 2024

  • Reviewed: 22 May 2024

    9.0
    Excellent location for an excellent price
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    The facilities in the rooms are showing a bit of wear and tear, probably coming time to redo the carpets and bathrooms

    The location and facilities were great, will use this hotel for all my future trips to Newcastle I think

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Perfect for lads heading off on a stag weekend. Very central

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Room could do with a wee bit TLC. Housekeeping a bit of a hit or miss I appreciate they don't get much time, perhaps more could be given.

    Location, helpful, very friendly staff and size of accessible room. Quietness when in room.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    7.0
    Pleasant overnight stay.
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Poor shower

    Fresh fruit and cold water in an airy reception.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Can't really add anything, great place to stay for our purpose.

    Room was spacious and clean very comfortable, very quiet. Despite stag & doe events in the hotel apart from lounge hotel was amazingly quiet.Location to train station and metro was great.Brian at front desk was amazing and made us feel like we owned the place, don't know what he earns but he should have a raise.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    This was for a family reunion and the hotel staff were really accommodating especially at breakfast so we could all sit
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff were super friendly and hotel was clean only downfall was we paid for a superior room but some of our party had standard rooms and were bigger than ours

    It was really central but not so that it was noisy

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Enjoyable
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Great location

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Good value
    • Business trip
    • Couple
    • Standard Double Room (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    No air con

    Location price service

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Absolutely lovely staff, thanks to Graham, Brian at front desk. Sam at the bar. Awesome friendly helpful staff. Walkable location. Excellent breakfast options. Delicious dinner options.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    7.0
    Would have been excellent without x2 disturbed nights
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Noisy room By the lift

    Nice staff and premises as well as good location

    Stayed in April 2024

  • Reviewed: 17 May 2024

    8.0
    Good value for money
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Bar was getting re-done and drinks were left in the sun because of this. Restaurant prices were on the higher side.

    Good location, nice clean rooms and friendly staff.

    Stayed in April 2024

  • Reviewed: 17 May 2024

    8.0
    Good night stay in Newcastle
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Price was a lot for one night in comparison to what you get in regard to style of room eg, bathroom and bedroom are very basic although still comfy.

    Great location, only 8 minute walk away from Newcastle station and close to the city centre. The bed was comfy and quiet, no noise can be heard from the nearby trains or traffic. The staff are very friendly and they offered me free breakfast which was very sweet. The breakfast was good with hot and cold buffets.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Great place to stay in Newcastle
    • Leisure trip
    • Group
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    One of the rooms booked had a faulty window and couldn’t be closed but they moved the occupant to another room.

    Near to train station Bed very comfortable. Checked in early staff at reception very obliging. Breakfast was good.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very noisy fans on the 7th floor, to loud to sleep. The female reception could not understand us, and we could not understand them either.

    Good location for utilita arena and not far from centre and railway station Male reception very helpful. Breakfast very good.

    Stayed in May 2024

Showing 1 – 25

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