Ross Road, Much Birch, Hereford, HR2 8HJ, United Kingdom
#11 of 14 hotels in Hereford
Guests' ChoiceBased on 433 hotel reviews
8.1Cleanliness
8.7
Comfort
8.6
Location
8.8
Facilities
8.1
Staff
9.0
Value for money
8.2
Free WiFi
8.1
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End of dialog contentReviewed: 10 April 2024
Rosalind
United KingdomHotel could do with a refresh decoration but very clean warm and comfortable
Excellent location Great food in restaurant Staff friendly
Stayed in April 2024
Reviewed: 8 April 2024
Parker
United StatesBeautiful location! Loved the restaurant/pub attached which made an easy trip for us with dinner and breakfast.
Stayed in April 2024
Reviewed: 5 April 2024
Anne
United KingdomLocation very out of the way
Nice hotel
Stayed in April 2024
Reviewed: 29 March 2024
Sally
United KingdomThe electric shower was rather low power.
Lovely views and friendly helpful staff
Stayed in March 2024
Reviewed: 26 March 2024
Allan
United KingdomOne of the staff at the evening meal virtually threw us out of the restaurant at 22:10, as he needed to clean up
Both Breakfast and Evening Meals were excellent both in value and quality
Stayed in March 2024
Reviewed: 24 March 2024
Huw
United KingdomThe shower was a bit poor.
The staff were friendly and the rooms and communal areas were clean. The breakfast was tasty.
Stayed in March 2024
Reviewed: 13 March 2024
Farmer
United KingdomFirst class, perhaps a little cramped.
Stayed in February 2024
Reviewed: 5 March 2024
Gerry
United KingdomBreakfast very basic, but then my food choices are different at home. Not such a bad thing, I just eat differently.
My room ( 15 ) looked over the valley and towards the welsh mountains, was even more beautiful when snow was on the hills, lovely room , clean and plenty of tea and coffee .
Stayed in March 2024
Reviewed: 25 February 2024
Judy
United KingdomFrom the exterior I was hoping it would be cosy, with comfy seating and nice lighting. It was more like a transport hotel, though perhaps that’s its main function. Room well appointed. Shower very weak. Noisy folks above woke us on their night visit to the toilet.
Excellent evening meal though service was poor
Stayed in February 2024
Reviewed: 10 February 2024
Howard
United KingdomCeiling is thin so could hear the person upstairs when the walked about. Fortunately they didn't move round too much.
Staff were all excellent and very helpful. Evening dinner was very tasty and plenty of it. Good sized room with views across the garden. Plenty of free parking
Stayed in February 2024
Reviewed: 10 February 2024
Kevin
JerseyNo hot water when we arrived after a 6 hour trip. Workman in room next door were working outside our widows with work bench, no net curtains, so not much privacy. Lights not always coming on in corridors late at night and had to use phone.
The bed was very comfy, good size room and nice view
Stayed in February 2024
Reviewed: 2 February 2024
Joan
United KingdomHad to ask for assistance to gain access to room, lock rather difficult to deal with.
Great breakfast and Evening meal. Friendly staff, very welcoming. Room great, comfy bed with lovely soft bedlinen.
Stayed in January 2024
Reviewed: 30 January 2024
Williams
United KingdomProperty (interior) was dated and didn’t match photos on website. Our room was very small and bathroom needed updating. Waitresses at breakfast were dressed very casual (trainers/leggings) maybe a simple uniform would be nice.
Reception staff were very friendly and helpful. Breakfast was fresh and tasty, plenty of choice.
Stayed in January 2024
Reviewed: 28 January 2024
Ceris
United KingdomA little dated. Shower is poor with no pressure.
Friendly staff, good breakfast l, comfy beds.
Stayed in January 2024
Reviewed: 22 December 2023
Mark
United Kingdomnothing
staff are friendly and the whole atmosphere of the hotel is excellent.
Stayed in November 2023
Reviewed: 24 November 2023
Peter
United KingdomPeople friendly
Stayed in November 2023
Reviewed: 21 November 2023
Stephen
United KingdomThe general temperature around the hotel was a little on the cold side.
Breakfast was basic but tasty and hot. A little bit pricey
Stayed in November 2023
Reviewed: 20 November 2023
Sarah
United KingdomSteep staircase to Penthouse which was tough for my mum, but we managed. An additional light half- way down stairs would be useful? No bedsides or lamps in twin room? A second bathroom would be good, but the value for money was spot on.
The views were stunning!!! The Penthouse was spotless, well- equipped and spacious. The staff were very helpful. Food was excellent.
Stayed in November 2023
Reviewed: 10 November 2023
Jonathan
United KingdomVery comfortable country pub hotel
Stayed in October 2023
Reviewed: 7 November 2023
Karen
United KingdomArrived back after long day at wedding, on own & car park unlit. One light on in Hotel doorway & none inside Hotel itself. Had to fumble around in hotel reception to put phone light on to find my way to my corridor, where auto light came on.
As stated.
Stayed in November 2023
Reviewed: 26 October 2023
Mark
United KingdomBooked a kingsize room but the bed was more like a double. The bathroom and shower was very old fashioned with a tiny shower head which wasn’t great.
Lovely location, restaurant was fantastic we had great food. Great staff.
Stayed in October 2023
Reviewed: 23 October 2023
Clare
United KingdomLack of soundproofing Decor a bit dated Building site at the back will spoil the views
Nice location, friendly staff
Stayed in October 2023
Reviewed: 18 October 2023
Nikki
United KingdomThe buffet breakfast was quite basic and rather unimaginative and the breakfast room was quite tight for space when busy. Wifi was only available in the bedrooms rather than the common areas.
The cooked breakfast was ok. The location was good with beautiful views of surrounding countryside. The staff were friendly and helpful.
Stayed in October 2023
Reviewed: 17 October 2023
David
United KingdomBreakfast was a bit odd. You could have the Continental breakfast. But if you wanted the full English you had to pay for both? You could not pay for it as a single breakfast? And at £12.50 for 1 sausage. 1 slice of bacon a small breakfast not good value at all.
Lovely situation. Plenty of parking.
Stayed in October 2023
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