The lift to the foyer wasn’t working.

Breakfast fine . Views spectacular The room was excellent

Stayed in May 2024

Didn't realise hot breakfast was buffet style initially. Would prefer to toast our own bread. Though hot food was regularly replaced and good.

Great location and balcony with lovely sea view. Enjoyed relaxing at the Spa.

Stayed in May 2024

Some what faded and a little old school style

Amazing position

Stayed in May 2024

Breakfast the service was poor a bit chaotic with not all options available. Apparently the chef failed to turn up.

Had a free upgrade to better room with a sea view. This had an outdoor terrace which was lovely in the sun.

Stayed in May 2024

Not having sauce at breakfast!

Breakfast was plentiful but …There wasn’t any sauces to go with the full English, they were waiting for a delivery.

Stayed in May 2024

bed too small

Room was OK but bed too small for two adult people

Stayed in May 2024

everything was excellent

the view from the room were spot on with coffee and tea provided it was a good start to a small break.

Stayed in May 2024

We decided to eat in the bistro on our last evening, the food was ok for the price but the staff were a bit lacking in customer service. I asked if we order food and drinks at the bar or if it was table service and was told she could come to us to take our food and drink order. This never happened as she disappeared and no one else was stood at the bar. Another member of staff appeared so I chose to order at the bar, he was serving someone else, so I waited and the girl who originally said she would come to us, returned with stock for the bar and then disappeared again. The guy finished serving his customer, then walked away from the bar leaving me standing at an empty bar. The girl reappeared a few minutes later and took my order. The bistro was fairly quiet but we were left waiting nearly 40 minutes for food, to the point where we had almost finished our drinks and the guy behind the bar came over to ask if we wished to order desserts to which I pointed out that we had yet to have our mains. I noticed that we weren't the only ones who were left waiting for service or left standing at the bar. The staff were pleasant enough but I would say some direction is possibly needed in that one member of staff should always be present at the bar whilst another is restocking/running food?

Lovely large room with a balcony. Nice decent size spa/pool area. Was lovely to pop downstairs and use the pool in the morning whilst it poured with rain outside. Both loved relaxing in the hydro pool. Staff were very friendly and attentive during breakfast.

Stayed in May 2024

The fact there was no lock on toilet door. Size of bath it was corner bath couldnt relax in it. Damp on ceiling in lounge area. Artex cracking on ceiling. There is parking spaces but limited but you cant go out anywhere or youll lose your space. If you keep your car there you run the risk of cars parking behind you blocking you in . Room 422 in lounge you had a view of a box thing .outside of hotel needs refreshing with paint. Balconey needs updating. Floor tiles wobbly in couple places . Damp on ceiling see photo . I would stay again but request a different room . Rooms on top floor looked better balconeys

Location was excellent . View was amazing . Size of room brilliant. Very clean comfy bed. Plenty of tea and coffee. Very helpful on reception desk. Short walk downhill to looe central.

Stayed in April 2024

Nothing

Location and parking

Stayed in April 2024

Not a great selection for breakfast

Lovely location , friendly staff

Stayed in April 2024

The outside tables on the balcony were disgusting and peeling. For the money this was a shame.

Friendly staff- a little dated in places but beautiful location.

Stayed in April 2024

A bit worn out in some places.

Very friendly staff. Great view from the room. Quiet and relaxing atmosphere.

Stayed in April 2024

Its a bit rundown and tired

The location

Stayed in April 2024

Breakfast

Staff

Stayed in April 2024

Carpets in hallways

Views

Stayed in April 2024

Water in the room to drink

Breakfast good choice stunning outlook from my table Clean bedding comfy bed staff friendly

Stayed in March 2024

There's certainly a smell in this hotel. The corridors look like 1976, and they smell like it too. When I opened my door to my room for the first time, there was an unpleasant 'warm and moist' smell which I managed to resolve by opening the french door to the balcony and turning the heating off. The breakfast was fine. I've certainly had worse but I've also had better.

I stayed here for a night. The room was nice and modern and had a nice sea view. Good shower pressure. No complaints about the basics.

Stayed in March 2024

The zip link beds are not an ideal way to achieve a double. It would have helped to have had a proper mattress topper. We asked after the 1st night but nothing happened. It wasn't good to be able to feel the zip below the sheets.

We booked a room with a sea view and that certainly didn't disappoint. It was brilliant to be able to go out onto the balcony and see the sun glistening on the sea and hear the waves below. We also enjoyed the indoor pool which also had a sea & sky view. The changing rooms were rather small but great to have this facility.

Stayed in March 2024

Magnificent room with sea view.

Stayed in March 2024

We only found out about the snooker room as we were leaving! The only real ale (a new barrel) on turned out to be bad (not their fault) which was a disappointment.

It was March and the hotel was relatively quiet - we were upgraded to a sea view room with balcony which was fabulous. The spa facilities and pool looked wonderful (we didn’t have time to do more than inspect them) and the walk into Looe was easy. Handy car parking right outside the hotel. Good breakfast. Lovely staff.

Stayed in March 2024

The food could be better, the steak was a bit over done for a medium rare and in two occasion food on the menu and day list was not available. It could be because it’s off season.

Location was great and staff are all friendly and helpful. Spa facilities are great and will recommend that you book some treatment massage and facial

Stayed in March 2024

We booked a king bed room but was disappointed to find twin beds zipped together. Unfortunately the gap between them was a bit large. The mattresses were tired so felt a little like rolling to the edges. We were able to park the car outside the hotel, but that was lucky as the spaces allocated to the hotel on the clifftop were full.

The staff were friendly and helpful. The views were stunning from the room and the common areas. The location was great, easy to get to the beautiful beach. The restaurant had a good variety of vegetarian options and the food was good. The room was spacious, had everything needed. The spa facilities were good.

Stayed in March 2024

The upgrade was amazing and much appreciated

Stayed in March 2024