Little pricey for the dinner I felt. But tasty food too.

One of the best breakfast. I must appreciate the chef Becky underwood who is taking individual orders and then giving the orders. Very nice breakfast. I tried almost all the options in the breakfast and everything was beautiful. The team working is amazing there. The staffs I would say Mark who welcomed me in a pleasing way, guided me for the tour too. Other staffs were Taysha Smith Marh boss Rose Ashley were all amazing. Massage chair is the amazing addition in the stay with steam and sauna. Especially after a nice walk to Lakes and mountain walks. The restaurant and bar is quite busy too. Cant ask for more!!

Stayed in February 2023

WiFi can be a bit patchy.

Comfortable room, with good facilities in the bar/restaurant. Food both dinner and breakfast is excellent, and always have good guest beers on tap. Bedroom is a good size with very comfortable bed and very good en-suite. Showers are great, good water pressure and temperature. I stay here regularly and staff are very friendly, and I have never had a bad experience.

Stayed in January 2023

Lack of attention to detail. Some bulbs weren't working, the bathroom radiator was off (and it was - 3 outside). It could have been a little cleaner. There was a half drunk bottle of water in the room and some small things were dusty. Main things like beds and bathroom were clean though. Also, the bathroom didn't have shower just a bath, that could have been made clearer at time of booking.

Cosy and comfortable. Lovely bar and delicious food in the restaurant.

Stayed in December 2022

Constructive feedback would be Greater selection of teas eg. Mint tea Earl Grey Hall carpet was a little grubby

Huge generosity- free steam and sauna. Good music Very Good fopd - generous helpings

Stayed in November 2022

Easy parking, comfortable room, good breakfast. Staff very pleasant.

Stayed in November 2022

Everything was great! Nothing bad to say.

The vegan breakfast is really tasty and generous!

Stayed in November 2022

lovely place, very comfortable. just a shame we were woken at 5:45 am on a Sunday morning by the cleaner who was very loud and had the radio on!!

lovely place, very comfortable.

Stayed in October 2022

Limited parking if the hotel is busy.

Food was excellent, friendly staff.

Stayed in October 2022

TV too small and there was no minifridge in the room to keep your own food

The staff was very friendly and helpful and the food was excellent.

Stayed in September 2022

GUINNESS

DINNER VERY GOOD BUT HAD TO ORDER BREAKFAST STRAIGHT AFTER. SHOWERS GREAT

Stayed in September 2022

Nothing really. The hallways and stairs could do with a vacuum.

The staff were great, really helpful and polite. advised of great walks in the area too. The food was superb too, really high quality and presentation. Room was clean and tidy.

Stayed in September 2022

Nothing, everything was great.

Staff were really helpful and friendly, dinner and breakfast were both excellent 👌

Stayed in September 2022

Good location, clean and comfortable room. Excellent breakfast and dinner and beer !

Stayed in August 2022

bath and breakfast

Stayed in August 2022

Friendly staff, clean room, good breakfast.

Stayed in July 2022

I can’t think of anything to improve on except the menu in the room folder was different to the current one.

The Full Welsh Breakfast was excellent. Poached egg was cooked to perfection plus good quality bacon and sausage. Our room was a standard double which was all we needed and most importantly had a comfortable bed. The restaurant offers a good menu which is not overpriced and good food.

Stayed in August 2022

n/A

rooms perfect location good food brilliant

Stayed in August 2022

We were in the top most room, lots of stairs. My partner has difficulty walking up stairs. There was a lot of dust on the lights next to the bed, dust on the pillow bag above the wardrobe. Didn’t look as though had been cleaned properly for a long time. There was no soap holder in the shower. Everywhere else in the room seemed so dusty.

The location, easy to find. staff and service were excellent and food good value.

Stayed in August 2022

N/a

very friendly staff on arrival and quick service to be shown to our room.

Stayed in July 2022

Great location. Food and service first class. Thoroughly enjoyed the stay.

Stayed in July 2022

The tap of the bath dripped do floor was wet. No toiletries for bathing. Stairs leading to room were filthy and covered with crumbs and debris

The breakfast was very nice and home cooked. They catered well for vegetarian/vegan Room was clean and bed was fresh

Stayed in July 2022

Cleaning - the tap on bath was wobbly, it was dusty too. Behind the bath/where tap was was filthy and black. Dust on kettle and lamps. Used cotton buds on floor.

The size of room and bathroom.

Stayed in July 2022

Limited choice of wine however the wine we did have was very nice.

Very welcoming. Food was delicious and generous sized portions. Would recommend the tempora prawns. Well worth the money o

Stayed in July 2022

Noisy outside, but it was Saturday night

It was clean and friendly

Stayed in July 2022

coffee machine me wasn’t ready for a latte at breakfast

it was on the edge of the Black Mountains

Stayed in July 2022