Quayside, Winchelsea Road, Rye, TN31 7EL, United Kingdom
#9 of 9 hotels in Rye
Guests' ChoiceBased on 1985 hotel reviews
7.9Cleanliness
8.1
Comfort
8.1
Location
9.0
Facilities
7.7
Staff
9.2
Value for money
8.0
Free WiFi
7.6
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End of dialog contentReviewed: 31 May 2024
Neil
United KingdomI had a downstairs room and the window did not have a safety catch to limit how far the window could open. I did not want to leave the window open, so the room was a little stuffy in the morning. Not a big thing.
It suited my needs very well.
Stayed in May 2024
Reviewed: 31 May 2024
Majella
United KingdomFelt a little like it needed some tlc
Location
Stayed in May 2024
Reviewed: 31 May 2024
Stephen
United KingdomHad booked room 3 and had it confirmed. However on arrival we were informed it was not available. On the plus side we were offered a room that was just as nice. We have booked an August stay in room 3 so we were not put off. We have been frequent visitors for many years.
Stayed in May 2024
Reviewed: 30 May 2024
Gillian
United KingdomThe lack of a lift was a disadvantage but staff were available to carry cases up or down stairs.
The choice and standard of breakfasts was excellent
Stayed in May 2024
Reviewed: 30 May 2024
Anne
CanadaBreakfast very good and staff very friendly. Convenient parking beside the hotel and easy walking access to the medieval city of Rye, both much appreciated.
Stayed in May 2024
Reviewed: 29 May 2024
Kevin
United KingdomRestaraunt was closed for evening meals.
location, parking
Stayed in May 2024
Reviewed: 29 May 2024
Karen
United KingdomMattress was a bit hard
Breakfast was excellent, staff were very friendly and a good location.
Stayed in May 2024
Reviewed: 27 May 2024
Martin
United KingdomBed came with a memory foam mattress which we struggled to adapt to on our 2 night stay. This is obviously a very personal thing so just an observation. The bed also had a terrible squeak when you sat on it and the frame needed tightening up where the headboard joins it. It was okay when we laid down to sleep so we didn't report this until we checked out - the receptionist thanked us for reporting it. The restaurant is currently closed in the evenings (April/May). Not great on a Sunday night as there is not much open in town either. We were quite lucky to find a nice place to eat (Webbe's Fish Cafe) which we can recommend.
Room had everything that you would expect and a bit of a view. Bathroom had a opening window. Breakfast was good with decent cooked and continental choices. Friendly staff. Hotel quite convenient for Rye town - just a 5 minute walk over the river bridge. Availability of parking was a big plus. Not sure where you could park if staying in the centre of Rye as it is a very old town with narrow streets.
Stayed in April 2024
Reviewed: 26 May 2024
Anthony
United KingdomNo continental breakfast offered
Friendly staff
Stayed in May 2024
Reviewed: 25 May 2024
Helen
United KingdomNothing
Convenient position, bike friendly.
Stayed in May 2024
Reviewed: 25 May 2024
Boris
United Statesseparate faucets for cold and hot water, which is very inconvenient at least for the foreigners.
Conveniently located , easy to find, close to everything and easy to get to the center of the town on foot. Free parking on site. Clean room, good bed, tea pot provided. Very tasty freshly cooked breakfast for everybody's liking.
Stayed in May 2024
Reviewed: 24 May 2024
Pamela
United KingdomIt was clean and comfortable in a lovely location. But above all, the staff were delightful.
Stayed in May 2024
Reviewed: 22 May 2024
Nigel
United KingdomAll i saw was an improvement really
A difference is occurring here under Di's leadership and it shows. Rooms and general feel was that the hotel was cleaner and tidier. Big thing for me is the parking and that its a 5 minute walk into Rye centre. Its still a basic level hotel but one that is on the up i would say.
Stayed in May 2024
Reviewed: 22 May 2024
Deaniepicklepies
United KingdomRoad noise
Bath and room size was very comfy. Breakfast was amazing, super friendly staff, not far of a walk from station or any places we wanted to visit.
Stayed in May 2024
Reviewed: 22 May 2024
Paul
United KingdomThe facilities are a little tired and could do with a makeover.
Friendly and helpful staff and pleasant riverside location. A short walk on the riverside path to the town and convenient for the bus and railway stations. Rye is very well connected by public transport so no need for a car.
Stayed in May 2024
Reviewed: 21 May 2024
Les
United KingdomUncomfortable bed
Location, staff, parking
Stayed in May 2024
Reviewed: 21 May 2024
Christine
United KingdomThe whole place a little needs a little tlc a little tidying up outside would help
Well situated really friendly staff shelby was brilliant at breakfast in fact all staff went above and beyond. I felt really comfortable there
Stayed in May 2024
Reviewed: 21 May 2024
Vicki
United StatesQuiet room, friendly staff, outstanding breakfast, easy parking.
Stayed in April 2024
Reviewed: 20 May 2024
Trudi
United Kingdomthe restaurant wasnt open on sunday. traffic
breakfast. room
Stayed in May 2024
Reviewed: 19 May 2024
Baker
United KingdomWe have stayed there many times before with no complaints.
Staff very friendly nice location.
Stayed in May 2024
Reviewed: 19 May 2024
Hempstead
United KingdomEnsuite bathroom facilities were not up to the standard of the rest of the hotel. Shower v weak and shower holder broken. Mould in shower
Staff were all extremely welcoming friendly and efficient. Room was large, clean and comfortable.
Stayed in May 2024
Reviewed: 19 May 2024
Zoe
United KingdomLovely breakfast room. Breakfast was tasty and nicely served by friendly staff.
Stayed in May 2024
Reviewed: 17 May 2024
Fiona
United KingdomWas not clear on booking site that there was no restaurant for evening meals
Great location
Stayed in May 2024
Reviewed: 16 May 2024
Marcus
United KingdomThe carpet in the entranceway is dated.
Breakfast was good and breakfast area was very nice. The room was comfortable and quiet. Not a bad price (for the UK).
Stayed in May 2024
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