Quayside, Winchelsea Road, Rye, TN31 7EL, United Kingdom
#9 of 9 hotels in Rye
Guests' ChoiceBased on 1985 hotel reviews
7.9Cleanliness
8.1
Comfort
8.1
Location
9.0
Facilities
7.7
Staff
9.2
Value for money
8.0
Free WiFi
7.6
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End of dialog contentReviewed: 13 May 2024
Gary
United KingdomGood price, great location near the town, hotel was clean, bed was comfortable, breakfast was great, would stay again 👍
Stayed in May 2024
Reviewed: 12 May 2024
Hanson
NetherlandsMissed a restaurant.
Breakfast excellent, parking good, location good.
Stayed in May 2024
Reviewed: 9 May 2024
Jim
United KingdomWi fi in our room wasn't working correctly.
Good choice of freshly cooked breakfast. Short easy walk into the old town. Plenty of parking spaces.
Stayed in April 2024
Reviewed: 8 May 2024
Nigel
United Kingdomthe decor was alittle tired
Great location with really friendly staff
Stayed in April 2024
Reviewed: 7 May 2024
Paula
United KingdomAs it was out of season there was no food being served in the evening but not a problem as nearest place that serves food is a 5 minute walk away.
Great location with a decent car park. Great staff and a good cooked breakfast. The town of Rye is a few minutes on other side of river with all its pubs and eating places. Hotel is actually on the riverside with a nice little beer garden.
Stayed in April 2024
Reviewed: 7 May 2024
Danny
United KingdomEverything we needed. On edge of town and short walk to everything. Has good parking which some other places do not in Rye. Would recommend
Stayed in May 2024
Reviewed: 6 May 2024
Heather
United KingdomTv was too small, no wash cloths , soap was tiny, no microwave or bar fridge in room, very plain room
The staff was very friendly and helpful.
Stayed in May 2024
Reviewed: 6 May 2024
Karen
United KingdomNothing - the River Haven is a great hotel and we would happily stay there again.
We really enjoyed our stay at this hotel. It is conveniently located a few minutes' walk from Rye's town centre and has plenty of free onsite parking. Our room (8) was very clean and had an exceptionally comfortable bed. The hotel's staff were friendly and very helpful. The restaurant was closed for evening meals during our stay but there are plenty of alternatives in the town centre. We went to a Turkish restaurant (Layla) and a Mexican one (Los Gringos) which were both great. Breakfast in the hotel was good and had several vegetarian options.
Stayed in May 2024
Reviewed: 5 May 2024
Jonathan
United KingdomNothing really, I would happily stay there again
Incredibly friendly and polite staff. Breakfast was great and well cooked. Room was immaculate and covered everything I needed. Easy to forget when stay in soulless premiers inns etc but it was so refreshing staying somewhere that felt like the staff cared and made you feel so warmly welcom.
Stayed in May 2024
Reviewed: 4 May 2024
Battie
United KingdomVery friendly staff in all areas of the hotel. Fantastic breakfast. Hotel in need of some tender, loving care but very clean and comfortable. Would recommend staying there.
Stayed in April 2024
Reviewed: 4 May 2024
Josephine
United KingdomBathroom was a bit dated
Good location and excellent breakfast
Stayed in May 2024
Reviewed: 4 May 2024
Jenny
United Kingdom-
Loved the location, plenty of room in the car park, nice bar to have a cheeky drink before bedtime.
Stayed in May 2024
Reviewed: 30 April 2024
Ruth
United KingdomBedroom no. 5 had the most uncomfortable beds. Could feel the springs through the mattresses and turning over in bed it creaked and groaned. There needs to be safety rubber mats for inside bath when showering.
Loved the position of hotel, cleanliness and friendliness of staff. Breakfast was great. Room sizes were great.
Stayed in April 2024
Reviewed: 29 April 2024
Elaine
United KingdomHotel just starting to look a little dated.
Room very clean. Good size car park. Staff very friendly. Good breakfast.
Stayed in April 2024
Reviewed: 27 April 2024
D
United KingdomBreakfast was superb
Stayed in April 2024
Reviewed: 26 April 2024
Marian
United KingdomRooms were very tired
Good location, staff very friendly and helpful. We complained about our room when we first got there and were given an alternative room with no problem. Couldn’t have been more accommodating. Excellent breakfast
Stayed in April 2024
Reviewed: 26 April 2024
Peterd53
AustraliaThe only issue I had was that walking on the old timber floorboards, they have a tendency to creek a bit. We were thinking of anyone below and hope they couldn't hear us waking around. But that was the only negative, which is not a big issue.
We stayed on the first floor room. The room was clean & tidy. The bathroom, although a tad small, was still roomy enough for us. The bed was OK, a little harder than most we have slept in, but still able to get a good night sleep. The breakfast was great! The kitchen staff do a great cooked breakfast.... Parking was easy and it is a short walk into the beautiful town of Rye. Certainly would have no hesitation recommending this Hotel to family or friends to stay here.
Stayed in April 2024
Reviewed: 20 April 2024
Louise
United KingdomBath was too big and took a long time to fill in the end I gave up!
Good breakfast with attentive staff
Stayed in April 2024
Reviewed: 17 April 2024
Michael
United KingdomFriendly. Good location. Breakfast was good nice poached eggs. All fine
Stayed in April 2024
Reviewed: 17 April 2024
John
United Kingdomnothing!
Comfortable clean rooms, lovely staff. good breakfast
Stayed in April 2024
Reviewed: 13 April 2024
Mike
United KingdomRooms were a little noisy
Friendly and comfortable
Stayed in April 2024
Reviewed: 11 April 2024
Angharadceri
United KingdomThe only criticism is that the room was quite warm and the sunlight woke us up in the morning through the curtains. A black-out blind or thicker curtains would be fantastic!
Friendly staff, delicious breakfast and a clean and comfortable room.
Stayed in April 2024
Reviewed: 10 April 2024
Julien
United KingdomNice easy check-in, great location near the River. Good breakfast. 5mins away from town centre.
Stayed in March 2024
Reviewed: 8 April 2024
Sean
United KingdomDust on the bedside light fittings and no individual light switch for reading. One desk lamp not working. One spillage stain on the wall.
Quiet and a good location for us. Good breakfast that was excellent.
Stayed in April 2024
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